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Randy Calvert

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Everything posted by Randy Calvert

  1. Team, I have a storage method defined for AWS that has a custom URL (cdn.mydomain.com). All of the storage types are set to use this method and it's been in use for over a year with no problem. Following the upgrade to 4.7.2, I'm having an issue where IMAGES are not displayed properly, but only on mobile devices. CSS, JS, fonts, etc all display properly. But any image is showing up broken. Using Chrome, I was able to inspect the URL of the broken images.... it's showing as: https://www.mydomain.com//cdn.mydomain.com/path_to_file This is obviously not correct and should simply be https://cdn.domain.com. The custom URL was originally "//cdn.mydomain.com" which was set by IPS when I first entered just "cdn.domain.com" at first configuration. I thought it might be a bug in 4.7.2, so I manually set the custom URL to "https://cdn.mydomain.com". However this does not seem to have corrected the problem. I have confirmed: This happens with all 3rd party applications/plugins disabled. This happens on the default theme (you can switch to "Original IPB" to confirm. This happens when using the support tool to disable everything. This happens when Cloudflare is 100% disabled and sent directly to origin. This happens after rebuilding the system cache from the ACP (multiple times). Again... when viewing it from a laptop/desktop or tablet (iPad Pro), it displays fine. Even if I resize a laptop to shrink down to the correct size it is correct. I've confirmed this does happen on an iPhone 13 Pro Max and an iPad mini both from Safari and Chrome. I've flushed cache on the devices as well. I'm out of ideas on what to try next. I've confirmed my ACP info is correct. (I've confirmed the user/password and security question answers can be found in the notes section) and SFTP/SSH access should be enabled with the credentials confirmed. (Please use one of the IPS IP addresses provided to get past SSH firewall restrictions.)
  2. I’ve seen this as well. I have not had a chance to fully test it by disabling plugins/apps, disabling CF, etc.
  3. Do you have a captcha enabled? It sounds like you have something other than just username/password but that additional challenge is not being provided or displayed properly.
  4. Or given that everything ever done by the person including likes are gone... it's possible they were flagged as a spammer. 🙂
  5. Either don’t set a custom landing page or make the landing page publicly accessible. You don’t have to make the full site accessible… but remember a manifest file can be read by guests, so it needs somewhere to go. 😉
  6. This is not currently possible. I use AWS S3 storage for the gallery. It’s costs are super low for storage and helps me not worry about it.
  7. Set pages as the default app per the steps above. That will make the forums not be the default with you type in your domain. Once that’s done, you can tell Pages which individual page to serve.
  8. If you have a sensitive issue, just post a topic and ask for a staff member to open a ticket for you. By the way… a slow query log is not sensitive info. There is nothing there is going to compromise your server. (The MySQL user may be shown but MySQL should not be accessible outside of localhost or implicit trusted remote hosts AND it does not display a password. So there is compensating security controls that prevent exploitation. It’s like someone knowing your name is “John” and thinking you have enough info to compromise his identity with only that detail.)
  9. What do you want to be shown by default? If it’s a pages app, do as @My Sharona mentioned and click the star for the pages app to make it the default application for your domain. Then go into the pages app and set whatever page you want to be the default to show.
  10. Glad it was squared away for you. DNS cache times can suck at times. 🙂
  11. They are not tables used by active IPB default install. Try renaming them to something else like OLD2 for a week. If nothing is broke by then, delete it. If something breaks, restore the original name and you can figure out what is using it (such as a plugin or application).
  12. It’s working for me. I see: Minecraft 1.8 utility mod [INVITE ONLY] Steal the victory with the Lucid minecraft 1.8 utility mod! Its possible your ISP has the old DNS entry cached.
  13. It can’t be set in Commerce as a group to be promoted to. It would cause a problem if it tries to move someone into a group that’s does not exist any longer.
  14. https://support.google.com/googleplay/android-developer/answer/10840893?hl=en#zippy=%2Cdeveloper-account-for-personal-use%2Cdeveloper-account-for-organization-or-business
  15. Current US economic restrictions make this super difficult if not impossible.
  16. Caching static files such as images, style sheets, etc is fairly straightforward. The problem with trying to cache the base pages themselves is that you have to build an Akamai property manager condition that reads the cookie value of being logged in or not. If the user is not logged in, allow content to be cached. If you’re using friendly URLs, this gets harder though. You can’t just match to say .php files since those are not used when using furls. You would need to build match conditions for paths such as /topic/ or text content type. In addition, remember to keep the cache time low… 1-5 min max for those page matches.
  17. IPS official position is that one minute is what it’s standard is. From “real world” experience, it’s fine. You won’t get an OFFICIAL blessing that any other value is fine. You just have to do it and see.
  18. Is your htaccess file properly setup and correct for this host?
  19. It’s fine. Certain activities may take longer to complete such as mass deleting content which is done in batches via tasks. But it won’t “break” your site. Or if you flag someone as a spammer, it would not actually remove that user and clean up their mess (if any) until the next cron run.
  20. There is no options to reset only the activity stream.
  21. There typically is not comments by staff on feature requests statuses. Simply watch the release notes to see if it was added. Asking for “updates” generally does not help. If this did super important to you, it’s most likely better to engage a 3rd party resource developer to implement on a custom basis for your community.
  22. It looks like it may have been published early by mistake and later hidden. Because you watch that area, you got the notice between the time it was accidentally published and when it was later hidden.
  23. CSS would be the best way to control alignment. 🙂
  24. You would need to customize your theme to do this.
  25. Basically download the IPB source files from the client area, upload them to your site and then run the upgrader again.
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