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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    This is done through a custom theme. There is no default feature that adds a second nav menu. It would require custom theme and be something you would have to style the CSS and such yourself.
  2. Randy Calvert
    For the specific message you posted, IPS said in a different thread that they increased the level of logging verbosity as a result of the change with PHP8 compatibility checking for 3rd party apps. It was mentioned this warning can be ignored and will be suppressed with a later update. They wanted more logging data initially for any potential troubleshooting. But that error is 100 percent unrelated to not being able to access admin CP. Have you tried disabling 3rd party apps? If you can’t access the ACP at all, use recovery mode to disable everything and then turn them on one by one till you find the culprit.
  3. Randy Calvert
    I can tell you that I have a couple of sites that have old licenses that has not been renewed for years and it does not disable the site. I know this is not what is happening to you, but there is something unique in your setup SOMEWHERE that is triggering this.
  4. Randy Calvert
    It’s not been updated since IPB 4.4. It’s most likely a stretch to say that it will be updated soon for 4.7 and PHP 8.
  5. Randy Calvert
    You can setup S3 as a website using Cloudfront. Then set that as origin in Cloudflare to keep you within the Cloudfront free tier.
  6. Randy Calvert
    Hint: Cloudflare works pretty well for full site delivery. It won’t cache the base pages associated with the board itself but can offload a large amount of requests.
  7. Randy Calvert
    There are bugs in ALL software programs. From Windows/MacOS to iOS/Android to small apps. That's why each regularly release updates/fixes. A bug lasts for as long as it takes to fix. It might be a month or it might be much longer depending on severity and difficulty to address. (Low priority issues sometimes take a backseat to bigger more important issues.)
  8. Randy Calvert
    Sorry but it does not quite work that way.
  9. Randy Calvert
    Do you have some sort of firewall on your server such as CSF? It's possible your server is blocking calls to IPS.
  10. Randy Calvert
    When accessing the support tool in the ACP, the PHP8 compatibility scanner spins for a minute and then just turns red like below. There is nothing noted, but I'm wondering if this is a problem that needs to be addressed as it is highlighted as an error.
  11. Randy Calvert
    OK. Click the Disable Customizations button. It will turn off the plugins for now and switch you to a default theme. If everything starts working again, you know it's one of the things highlighted in yellow. You can then turn on the various items one by one till you find the one causing problems.
  12. Randy Calvert
    Use recovery mode to disable all plugins etc. That should help get you back in the ACP.
  13. Randy Calvert
    You cannot go back to a prior version without restoring from backup which can result in a loss of data. There is an optional patch that can be installed that allows 3rd party apps to still run (but provides a warning in the ACP). I would recommend installing it.
  14. Randy Calvert
    Just watch the forums for when it’s posted. Once it’s available, go to your ACP, and under Applications, check for updates. It will find the platform update as well.
  15. Randy Calvert
    You cannot export passwords. Even the IPB software itself does not know what the password stored in the database is.... the password itself is hashed hashed and salted in a unique way per community that is stored in the DB. That value is them compared to what is entered by the user when the same salt/hash is done again. So just taking an encrypted password would not work as you would also have to understand how the password was hashed and salted uniquely to simply compare a password. To be honest, you're better off just having the password set a new password via email verification on first login.
  16. Randy Calvert
    It's most likely either a problem with your theme or a 3rd party plugin. Per my note in your other topic.... disable them all and re-enable one at a time to find your culprit.
  17. Randy Calvert
    Have you tried disabling all 3rd party plugins and switching back to a default theme to see if the problem still occurs on PHP8.x? Once you've disabled everything, enable various items one at a time until you find the problem child.
  18. Randy Calvert
    I’m using 8.0.20 as Amazon Linux 2 (amazon-linux-extras) does not support 8.1.X yet.
  19. Randy Calvert
    I have not had any problems with the plugin following the upgrade to 4.7.2. It's not been disabled in any way, and no sort of warnings. Emails are delivering as expected. The only email bounces I had were from when the plugin was actually disabled as part of testing/debugging OTHER problems. Once re-enabled, I was able to re-queue those emails and they were sent properly through SES.
  20. Randy Calvert
    I went ahead and reset the editor configuration back to default. That appears to have cleared it out. No clue why it was not working when everything else was disabled earlier from the support center, but I'm not going to look a gift horse in the mouth. It's working. So case closed. 😄 (By the way, if you end up in the DC or Ft Lauderdale area... I owe you a beverage of the alcoholic persuasion.)
  21. Randy Calvert
    Yes please! It appears to be cleared out now. The only issue remaining is not being able to post. For example: Could you please try to post something in the "Ask a Moderator" for me please to see what I mean?
  22. Randy Calvert
    Marc... are you looking at the right package? (I have 2 for the same domain. It should be for the license that ends in 5526). I have literally just re-entered the info again to be 100% on it.
  23. Randy Calvert
    It’s sitewide. The logo and avatars are missing everywhere on mobile for example. The ability to not post is happening almost sitewide. There have been about 6 posts overnight when there are typically almost 100.
  24. Randy Calvert
    Just to make sure... I also downloaded a fresh copy of the IPB files from the client area and reuploaded them. Unfortunately, no dice.
  25. Randy Calvert
    Also... from the desktop view when attempting to reply, the WYSIWYG editor box does not appear for many users. That happens on BOTH desktop/mobile views across all themes.
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