Jump to content

Randy Calvert

Clients
 View Profile  See their activity

  • Posts

    3,945

  • Joined

  • Last visited

  • Days Won

    78

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Invision Community 5 Bug Tracker

Forums

Events

Store

Gallery

Everything posted by Randy Calvert

  1. Randy Calvert
    It's possible. It's also possible that you are simply outgrowing your current hosting environment. Also... just because it's worked does not mean there is not risks associated with not keeping your board up to date. There have been literally hundreds of security fixes released in the last decade... you could end up with a hacked site if someone exploits one of the vulnerabilities long ago fixed and there would not be anything anyone could to do help with it. In essence you're running the equivalent of Windows 95 (maybe even Windows 3.1). It's SUPER old and the longer you wait to upgrade, the harder it will be to do so later.
  2. Randy Calvert
    Does this happen if you switch back to a default theme? Have you also tried disabling your various plugins as well to confirm they are not interfering with your JS? You might want to also check your console log to see if there is any errors there. Your website does not allow anyone to even view the site without being logged in, so I can't give any feedback other than generic suggestions.
  3. Randy Calvert
    I would talk to your hosting provider and ask them to look at the logs for whatever file is missing. You can also investigate if the files still exist in old backups.
  4. Randy Calvert
    I'm not seeing any SSL issues for the community site listed in your signature. The cert looks to be valid and trusted. Expires: Wednesday, June 7, 2023 at 7:59:59 PM Eastern
  5. Randy Calvert
    Are you running a custom theme? If so… try switching back to a default theme and see if the problem persists. It may be an issue with your theme itself.
  6. Randy Calvert
    From the screen with your available products do you see something like: If so, click that "Renew Now" button and it should take you to payment for it. If not, try reaching out to the accounts team at: https://invisioncommunity.com/contact-us/ (Select "Accounts and Billing" from the drop down.)
  7. Randy Calvert
    This looks to be on the radar, especially the ecommerce ones.
  8. Randy Calvert
    Once you review a license, you can reset the URL yourself if you have not changed it in the last 6 months. If you've changed/set it in the last 6 months, a member of the staff will need to help you. So you should just need to login to the Client Area, find the expired purchase, and click "Renew Now". Once it's renewed and active, click "Manage This Purchase" and then "Change Licensed URL". 🙂
  9. Randy Calvert
    He's not been online in over a year and a half. I would venture a guess to say that this is abandoned.
  10. Randy Calvert
    What happens if you try to access one of the CSS files generated by your board? Do those files exist?
  11. Randy Calvert
    Not seeing this problem myself. Have tested with groups as well as with single member notifications. The only bug related to alerts that I'm aware of are alerts that have an end date specified may not show at all.
  12. Randy Calvert
    Use a third party mail service that integrates via API such as SendGrid. (There are third party plugins to support others like AWS SES and a few mail gateways.) In that case your server does not send mail whatsoever. 🙂
  13. Randy Calvert
    Ahh... well, outside of the default software there is: @Adriano Faria's plugin might fit the need nicely in that case.
  14. Randy Calvert
    What you could do however is create a "Newbie" group and make any links posted by them need to be manually approved. (You can also apply other restrictions such as limit the number of PMs, etc.) Then create a Group Promotion group that will move them from Newbies to Members after certain conditions. For example, after they have XX content count or they are a member for at least YY days. ACP > Members > Members > Group Promotions That way only newer members need content approved and not EVERYONE site wide. That would hopefully reduce the amount of approvals you need to deal with. If you are self hosted you can just change the default group to your new Newbie group by editing conf_global.php ('member_group' => XX,) or if you're cloud hosted, create a NEW member group and move all existing members to that group. Rename the old members group to Newbie and set the more restricted permissions on that group.
  15. Randy Calvert
    This is a problem with the credentials. Make sure you’re not supposed to use “localhost” instead of 127.0.0.1 as the server. At the end of the day, if you see permission denied, it’s a server problem and not a software problem. You need to confirm your settings with your hosting provider.
  16. Randy Calvert
    These are pretty self explanatory. 🙂 Used to track session ID and if a user already has a session. Does the client device support JavaScript? How is the forum view displayed to the user? (Grid, card, fluid) Stores what time one is the user in Tracks if a user has seen a notification in the notification menu Used to track recently used emoji in the editor window.
  17. Randy Calvert
    Once it's done, you may need to login to the ACP, click on Support, and then find the link that says "Clear System Caches". You would do this if you finish the upgrade and you noticed some stuff looked out of place or broken. (That fixes many of the most common issues you might run into post upgrade.) But the upgrade itself for the most part is just clicking next a bunch of times and waiting. (And entering your credentials.)
  18. Randy Calvert
    You need to make sure your PHP is version 7.4 or later. You should do this before you upgrade. If you use any third party modifications as well you should make sure they work with 4.7 as well to prevent potential problems.
  19. Randy Calvert
    Logs exist. Logs can be reviewed by the site staff and they can take action based on its contents.
  20. Randy Calvert
    Instead of adding it to the media library, you can just literally add it as an attachment to the article. See attached as an example of a Word document (.docx). Sample.docx You can do the same thing in a Pages article and include an attachment right from the editor. (I tested this on one of my Pages articles to confirm this.)
  21. Randy Calvert
  22. Randy Calvert
    Also to further build on what Jim is saying... https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403 A 403 code means the request was forbidden by the server. It does not trigger during code level execution. It's blocked on inbound access. (Meaning someone typed in www.yourdomain.com/some/file.php and the server blocked access to it for some reason such as mod_security or another firewall denying the request. Also as an aside... the line of code he's referencing (#120 of Db.php) is the same code that has been used before the upgrade. It's what tells PHP how to connect to mySQL. If it really was problematic, it would mean the board never worked even before attempting to upgrade and you could have never logged into the ACP in the first place. So that sounds to me like a BS answer from the provider that either does not know what they're saying or is just not wanting to look into it. Either way, it's not a correct answer from them.
  23. Randy Calvert
    I can personally vouch for @Adriano Faria and @DawPi. Both have done projects for me in the past and I'm very happy with their work. They're solid programmers.
  24. Randy Calvert
    A few people have reported that Google recently changed their policies to enforce stronger security standards. That means 3rd party services can't use your normal credentials. It's been something they've been rolling out for awhile to various users. (They did not flip a switch and make it happen for the billions of accounts... it seems to be staggered from what I've seen.) https://support.google.com/accounts/answer/185833?hl=en So... if your ACP has the same username/password as you use to login to Gmail via the web interface... if I were you, I would personally start there for your troubleshooting.
  25. Randy Calvert
    Look in your sent email on the account then. Do you see any sent mail? It may be a password issue. (Gmail requires not using your account password now but instead an app specific password.)
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...