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Randy Calvert

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Everything posted by Randy Calvert

  1. Woot! Even more for less… That’s always a winner!
  2. If this is an initial installation you need to check to make sure you meet the system requirements. If those are met, check your server’s error logs to see what is failing.
  3. Did you check to make sure you meet the system requirements for installation? If you meet all of the system requirements, you will need to work with your host to check the server’s error logs to see what is failing.
  4. If you are set to use cron jobs, if the task is not running… there will be a big warning shown on the front page of your ACP.
  5. https://invisioncommunity.com/contact-us/ Choose Accounts & Billing
  6. If you have access to the server logs, look in the cron job log (typically /var/log/cron). If you don’t see an error warning in the ACP it’s fine.
  7. Just adding that does not add risk. But the question becomes what you do with the data input by the user.
  8. If you are looking to cancel an IPB package, use the following link: https://invisioncommunity.com/contact-us/ Choose "Accounts and Billing.
  9. Huh? I’m not sure you’re quite understanding what has been said so far. IPB5 will be available for both self hosted (classic) and cloud. When IPB5 is released, users will not be required to immediately upgrade. They can continue to use IPB4. IPB4 will continue to receive technical support and bug fixes for quite awhile after version 5 is released. They’re telling folks that the deprecated features won’t exist in 5. That does not mean they’re being removed from version 4. (No clue where you’re getting that idea because that is NOT what the announcement says.) At some point however (like a year or so after 5 is actually released is the general time I’ve seen discussed) 4 will some day fully go away. It won’t be maintained forever. (The same thing happened when 4 game out… 3 was supported concurrently for a year and even a second year following 4’s release for security updates before eventually being fully ended.) Given the depreciation timeframes noted, it can be guessed that IPB5 won’t come out till 2024 at the earliest. That means we’re talking 2025/2026 before it could actually go away at minimum. That gives you PLENTY of time to plan for your site.
  10. Once you place an order, it will be given to @Olivia Clark to setup the transfer and work out the details. She covers the things needed (such as needing to provide an export of your database and a copy of your home folder) and will help pick a time that works for both you and IPS to take your site offline for the actual migration. The time of the transfer itself… it is generally @Marc Stridgen who will make the magic happen. My migration was super smooth… they have the process down to a fine art at this point.
  11. Might want to post that in the feedback forum instead in the middle of a help topic. 🙂
  12. Also if you are changing php.ini… those changes might not be picked up until Apache is restarted.
  13. This took 4-5 hours once for me. It looked to be stuck but eventually resolved itself. (I came back the next morning and it completed.)
  14. Have you confirmed your localhost environment meets all of the system requirements for running IPB? If you can't run recovery mode or access the admin CP at all, it sounds like a bigger system configuration issue. By the way... my personal suggestion is to not use your own computer for testing backups. I would suggest using the same server on a separate subdomain. Something like test.yourdomain.com. That way you know the system configuration is the same in your test environment as it is in your production environment.
  15. I’m glad you got to the bottom of it! The good thing about the situation is that you learned how to troubleshoot better going forward!
  16. This means your CRON job is still pointing to an old version of PHP. It is not the PHP version of the site itself. (The server has multiple versions of PHP running and the cron is pointing to 7.4 still.) Once you can actually login to ACP, you’ll want to get the correct path to update your cron that runs every minute.
  17. First, turn off the CDN to make sure it is not interfering with anything. I see your site online. It looks like chatbox is still turned on? But again, I don't see errors as I browse around. It's possible bad JS or other files are cached at your CDN. Since we would both be connected to different CDN servers, my server may not have the bad files. A purge of the CDN might solve it. (That's also why turning off the CDN is a good thing to do when troubleshooting so you eliminate it as a potential problem.)
  18. How are you trying to deploy it? Just creating a compute instance and installing a full LAMP stack? If so this should be fine. The server won’t have email or DNS or other thing so make sure you plan for all of the various components you will need.
  19. You don’t need blogs to use Adsense. However you do need to know their guidelines about what content is allowed and where ads are placed. The ad code can be added to your theme HTML. But you would have to configure Google itself to ignore pages like login, logout, and wherever else Google says they don’t want ads served.
  20. When a crawler tries to access a topic that it does not have permission to access, it will get a message denied. It can't do anything else. In terms of IPB trying to figure out what speed your server or site can handle... it can't do this. It does not know if it's on a shared host, or some monster beast, etc. It does not know if it's the only thing running on the server or if there are other sites/applications also running. You need to monitor and control bad bots outside of the software. Good bots will follow robots.txt instructions you place in. Bad ones that don't... you should be blocking from getting to the site at all which is done either at your server denying by the IP addresses or ASN (for example using CSF), etc or within some sort of WAF that sits in front of the site/server. The best place I would suggest doing this would be within some sort of WAF such as Cloudflare. There is no way to do this. If you go to the Sitemap tab... that value should be pre-filled in with something valid. Can you actually open that path? It should be whatever address you use to access the ACP, but without "/admin", and adding /sitemap.php on the end. Out of curiosity, have you tried this in a different browser to make sure it's not a browser auto-fill issue and have you also tried disabling any 3rd party resources (applications/plugins)?
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