Randy Calvert

IPS Community Suite 4.6.7 Released 10/12/2021 Key Changes This is our October monthly release. Additional Information Core Added Zapier Support for self-hosted licenses.

It is recommended by Invision to store information regarding FTP/SFTP and ACP login to our communities in order for IPS staff to be able to more quickly provide support when needed. I understand and support this as I appreciate being able to reduce the amount of time going back and forth trying to get access. However I would like to see IPS add additional controls on how it accesses our sites. For example: IPS staff ask us to disable 2FA for an account used by support. This literally opens a back door to our site. We should not be forced to enable/disable 2FA access for IPS to provide support. There are ways to staff to be able to share a 2FA token. We could technically create a second Admin group that does not require 2FA access, but again it opens an avenue for an attacker to potentially work around the existing controls. IPS does not support password-less FTP/SFTP access. Passwords are a huge security risk. They open the door to brute force attack unnecessarily for those who choose a more secure method of using keys. Please consider allowing us to store a key file for access instead of just a password. I understand not everyone needs/wants the additional layers of security, however I would hope IPS would be willing to consider supporting additional these additional capabilities for those that do add additional layers of controls to their community.

Hi Jim, Can you test ACP one more time? I've created a new group and given it unrestricted ACP access. I've set it as a hidden group and made sure 2FA was disabled. In the mean time, I'll create a feature suggestion regarding 2FA for support however as it's a bad idea to reduce security to allow access.

IPS Team... Could someone test both ACP and SFTP access that I have stored for the active license please? I want to make sure the credentials and firewall rules are valid before I'm in a situation where I actually need help. Thanks!

Did you check your spam folder by any chance?

Take a look at: https://ckeditor.com/cke4/addon/quote It would end up adding something like this: You can add the plugin via: ACP > Customization > Editor > Toolbar

It says who said it. "Just now, **MEMBER NAME** said:" There is no link. The down arrow shows/hides the quoted text. Now... it's not possible to do this with EXTERNAL sources.

The only way to do this without a modification is to not use the Quote button to quote the entire post, but to instead highlight the text you want to quote and then press the "Quote Selection" button that appears next to this text. I did this above with your reply earlier and you can see what it looks like.

Send a PM to @ehren. (It's the one with the period on the end of it.)

I think you're outputting to the error log file incorrectly. I took your output above and ran it based on my instance and saw a different OutOfRange issue. So I double checked the cron format for saving error logs and noticed it was supposed to be different: Try: * * * * * /path/to/php -d memory_limit=-1 -d max_execution_time=0 /path/to/ipb/applications/core/interface/task/task.php MD5HASH >> /path/to/error.log 2>&1

You might send the resource author a Private Message then.

You’ll need to contact the resource author for support. A price is typically not shown on the skin itself. Something else is going on. The resource author would know best how to help. Viewing the resource itself, it says the following about getting support for it:

That is still the latest version available. Just make note of the change in location of the link to clear your system cache (within the support section of the ACP).

I would suggest giving that a quick try. If that does not work, switch yourself back to the default theme. That will narrow out everything not part of the stock software.

OK. That's something. Have you tried disabling any plugins/applications you might have installed long enough to confirm they are not interfering with the display?

The images show for me on Safari with my MacBook Pro, iPad Pro, and iPhone.

The older methods (APC, Wincache, and XCache) have been depreciated for awhile now. They were removed with 4.6.2. See the release notes at:https://invisioncommunity.com/release-notes/ (click on 4.6.2) Redis is the only supported method for caching going forward. Your host needs to have the phpredis module installed on the server to connect to Redis. If it's installed, you'll see a configuration option to enter the Redis connection info.

This topic is in the feature request section. If you need technical support, its best to post it in the correct forum so the staff actually see it in a timely manner. 🙂 https://invisioncommunity.com/forums/forum/497-help-support/

As a Community in Cloud (CiC) customer, you can create a ticket by going to the client area: https://invisioncommunity.com/clientarea Click on Manage Purchase for your CiC package. On that page should be an option that says "Support Request" and to "Create a Request". That's the best way to handle ACCOUNT type of issues so that you don't have to share private info. (You could still post here and an IPS staff member would create a ticket on your behalf if needed!) For general "how do I" requests or things that are related to the operation of the site, it's best to post because the rest of the community (including people like me) can chime in and give advice/help as well allowing for faster responses. It also has the advantage of enabling other customers to learn/search that run into your same issue later. I've fixed several things before by searching here first before needing to start a new thread so it does work! 😄

It looks like you did not pick your domain name during signup? If so, just open a support ticket and the team can help make the change for you.

I believe Marketplace only accepts PayPal. It does not do CC because the money is paid out to developers via PayPal. With that said, you can pay via CC with PayPal.

@Adriano Faria or @DawPi are great developers. Both have helped me in the past and have a lot of expertise with the software.

There is an article on how to get started here: In a nutshell, if you already told IPS what domain you wanted to use during signup, all you need to do is CNAME your website to the address they gave you in your welcome email. If you did not pick your domain yet, you'll need to open a support ticket and let them know what name you want to use. They'll set it up on their end so that you can then later CNAME the domain to IPS. Your welcome email should have the temporary URL and username/password you can use to get started customizing your community while the DNS stuff is worked out. If you did not get that, I would create a support ticket in the client area so they can resend it to you. Also... some general guidance on getting started once you can login can be found at: If you have questions along the way, feel free to ask. We're a friendly bunch here. 🙂