Unable to access admin cp after 4.7.5 update and then 4.7.5 patch

[Karma Goddess]

My site was updated to 4.7.5 this past Tuesday. 

Several hours ago, my site went offline and it seemed to be because of the bug in the most recent update. I was able to get back into the admin cp, install the 4.7.5 patch and that seemed to update okay. But a few minutes later, the site went offline again - just a blank page.

The plugins are disabled now and I'm still unable to access the admin cp. I'm getting a 500 error that says site cannot be accessed at this time when I try to access the admin cp, but the site/forum is online and seems fine. 

please help me fix. 

thank you

 

[teraßyte]

Have you checked your server's error logs to see if there's anything here? Usually a blank page or a 500 error page should generate some kind of error (as long as logging is enabled).

Once you find the error it will tell you what exactly is wrong.

[Marc Stridgen]

Please ensure 100% that you have nothing enabled 3rd party by running recovery mode shown here. 

Should that not work, please check your server error logs as mentioned above, and check what the error itself is showing

I

[Adriano Faria]

On 12/4/2022 at 5:54 AM, Karma Goddess said:

My site was updated to 4.7.5 this past Tuesday. 

Several hours ago, my site went offline and it seemed to be because of the bug in the most recent update. I was able to get back into the admin cp, install the 4.7.5 patch and that seemed to update okay. But a few minutes later, the site went offline again - just a blank page.

The plugins are disabled now and I'm still unable to access the admin cp. I'm getting a 500 error that says site cannot be accessed at this time when I try to access the admin cp, but the site/forum is online and seems fine. 

please help me fix. 

thank you

 

Just took a look in your board and there is a ton of log entries:

Quote

TypeError: Cannot access offset of type string on string (0)
#0 /home/customer/www/eatingdisordercentral.com/public_html/system/Helpers/Form/FormAbstract.php(382): IPS\core\modules\front\system\hook592::IPS\core\modules\front\system\{closure}('1997-04-17')
#1 /home/customer/www/eatingdisordercentral.com/public_html/system/Helpers/Form/Custom.php(94): IPS\Helpers\Form\_FormAbstract->validate()
#2 /home/customer/www/eatingdisordercentral.com/public_html/system/Helpers/Form/FormAbstract.php(170): IPS\Helpers\Form\_Custom->validate()
#3 /home/customer/www/eatingdisordercentral.com/public_html/system/Helpers/Form/FormAbstract.php(147): IPS\Helpers\Form\_FormAbstract->setValue(true)
#4 /home/customer/www/eatingdisordercentral.com/public_html/init.php(927) : eval()'d code(41): IPS\Helpers\Form\_FormAbstract->__construct('bday', Array, true, Array, Object(Closure))
#5 /home/customer/www/eatingdisordercentral.com/public_html/init.php(927) : eval()'d code(10): IPS\core\modules\front\system\hook592::buildRegistrationForm(NULL)
#6 /home/customer/www/eatingdisordercentral.com/public_html/applications/core/modules/front/system/register.php(194): IPS\core\modules\front\system\hook596::buildRegistrationForm(NULL)
#7 /home/customer/www/eatingdisordercentral.com/public_html/applications/core/modules/front/system/register.php(176): IPS\core\modules\front\system\_register->_registrationForm(NULL)
#8 /home/customer/www/eatingdisordercentral.com/public_html/system/Helpers/Wizard/Wizard.php(181): IPS\core\modules\front\system\_register->IPS\core\modules\front\system\{closure}(Array)
#9 /home/customer/www/eatingdisordercentral.com/public_html/applications/core/modules/front/system/register.php(183): IPS\Helpers\_Wizard->__toString()
#10 /home/customer/www/eatingdisordercentral.com/public_html/init.php(927) : eval()'d code(27): IPS\core\modules\front\system\_register->manage()
#11 /home/customer/www/eatingdisordercentral.com/public_html/system/Dispatcher/Controller.php(118): IPS\core\modules\front\system\nexus_hook_register->manage()
#12 /home/customer/www/eatingdisordercentral.com/public_html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute()
#13 /home/customer/www/eatingdisordercentral.com/public_html/index.php(13): IPS\_Dispatcher->run()
#14 {main}

for this resource, which isn't compatible IPS 4.7.X:

I removed the plugin. Your board is OK now.

[Karma Goddess]

22 minutes ago, Adriano Faria said:

Just took a look in your board and there is a ton of log entries:

for this resource, which isn't compatible IPS 4.7.X:

I removed the plugin. Your board is OK now.

thank you SO MUCH!!!

[Gary]

Hi @Karma Goddess,

Seems like this one is now resolved for you. If not, feel free to let us know!

Thanks everyone for your help.

[All Astronauts]

12 hours ago, Karma Goddess said:

thank you SO MUCH!!!

FYI this plugin (@version 6.0.1) is fine on 4.7.5 (Beta 1 at least) and PHP 8.0.x and PHP 8.1.6, even though it has not been flagged up for 4.7 compatibility. If you are running an earlier version that may have been the reason why.

[Adriano Faria]

1 hour ago, All Astronauts said:

FYI this plugin (@version 6.0.1) is fine on 4.7.5 (Beta 1 at least) and PHP 8.0.x and PHP 8.1.6, even though it has not been flagged up for 4.7 compatibility. If you are running an earlier version that may have been the reason why.

It was 6.0.1 and the signature for the registration methods has wrong parameters default values and is using public instead of private.

No error in the PHP Scanner, not sure why. There is a ton of log entries pointing to the hook of this plugin, that’s why I got there. 

[All Astronauts]

I see it now. $postBeforeRegister used to be = NULL in the method variables and it no longer is; just passed through.

Strange the scanner doesn't catch this like you said; stranger still it working just fine here.

🤷‍♂️

I'll pop another version off.