General Questions
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 1 reply
- 812 views
Hi, is that possible to make secondary menu using standard features or some plugins from Marketplace? Something like this: Thanks in advance!
Last reply by SeNioR-, -
- 1 follower
- 1 reply
- 662 views
Hi, Is this correct info? Is it under Commerce? Can't see it 🤓 Thanks ☺️
Last reply by SeNioR-, -
- 2 followers
- 5 replies
- 874 views
So, I've looked here and I've been through all settings. Is there a way to add moderators to support requests? As it is now when I create a new department I can only add administrators to Staff Permissions... Or is there a work around like adding limited users to the Admin role (which I rather not do)?
Last reply by Sirmadsen, -
- 2 replies
- 600 views
Hi, I have been using a cdn for so long that I cannot remember how to turn the CDN off. Due to coronavirus pandemic, I cannot afford the CDN and the payment has lapsed. My website is trying to call the the stylesheet from the CDN URL, even though I have turned off using a custom URL in System>Overview>Files>Storage Settings>Configuration. Is there another setting that the CDN is being called from? Thank you for your time.
Last reply by Peter Parker, -
- 22 replies
- 1.2k views
I remember disabling product license keys somewhere but now I wanna re-enable it and can't find it anywhere in ACP. Can someone point me where it is please?
Last reply by ZLTRGO, -
- 1 follower
- 1 reply
- 640 views
What would this entail, if I didn't want to lose any posts, members, data, etc. I am assuming a license purchase and installation, and then a Support Ticket asking for a copy of the MySQL database along with that databases login credentials to put in my Config File and in CPanel. Or is it simpler or trickier than that? Could I use WHM to copy everything from Invision's server to my own? - Bob
Last reply by Jim M, -
- 1 follower
- 16 replies
- 1.5k views
Hello, how can i add some text on Please confirm your email page? Thanks to my amazing host, now my IP is blacklisted (UCEPROTECTL3) and number of Member has not yet responded to registration validation email. increased a lot. I must somehow tell them to check spam folder.
Last reply by Jurgis, -
- 3 followers
- 1 reply
- 594 views
Hello I am looking for a plugin like https://invisioncommunity.com/files/file/6877-mail-bouncer-automated-bounce-management/ but which works with normal SMTP (not Amazon etc.). Often, users register an account on the forum through, for example, Discord / Facebook and if they have an inactive email address (on Discord/FB account), the email address is also incorrect on the forum (e.g. deleted email). As a result, my emails are rejected. What are you doing with it?
Last reply by Ibai, -
- 1 follower
- 4 replies
- 488 views
I want to add a chatbot widget that will connect members of the community directly to one of our team members. Tools like livechat require you to add a script tag in the body of your html. Is there a simple and safe way to do this via the admin cp or is there a better approach that I haven't considered (aside from paid marketplace plugins). Thanks!
Last reply by Tris10, -
- 3 followers
- 17 replies
- 1.4k views
Hi, Is Pages still a thing? I see it in my "manage purchases" and can buy it but no real mention of it on the wpb homepage. I asked in the support forum for advice on how to make an article homepage which drags content from a particular forum "News & Rumours" but from what I've seen on marketplace , cast see anything that would fit. Am I right in thinking that I could buy "Pages" and then have that as the homepage , have various blocks on the homepage which pulls from the forum I mentioned and purge them as new posts are available? OR.. Could I not buy "Blog" and have posts pulled from a particular forum as above that auto populate a blog post? If not…
Last reply by Jimi Wikman, -
Email hosting
by Pjo- 3 followers
- 15 replies
- 2.2k views
Hello Sorry if I wrote this in the wrong section. I have been managing the IPS forum for several years. I'm looking for a good email hosting (if it is important, I have almost 40,000 users, so I send a lot of messages per day). It is important that this offers to hide my web server's IP (in the header "received from") when sending messages via SMTP (the domain is managed by CloudFlare and the ip address is hidden).
Last reply by CoffeeCake, -
- 1 follower
- 1 reply
- 304 views
Hi All, I am trying to identify a way to ensure the general public when accessing our store can't see the download files. Can I host the solution files into the custom emails? Does this need to be in a database and I setup separate categories but if I was to do this another member could just take the URL and take all the files. Any suggestions would be greatly appreciated.
Last reply by Jim M, -
- 1 follower
- 15 replies
- 524 views
Hello, I have learned today that all the member mentions with @ symbol that were done in pre-4.4 days are suffering from one problem - those mentions feature the info of my test domain. For example when I click edit and turn on HTML code I see <p>@<a contenteditable="false" data-ipshover="" href="<___base_url___>/profile/237-scalman/" data-ipshover-target="http://wrongDomain.com/profile/237-membername/?do=hovercard" data-mentionid="237" rel="">@membername</a> How do I run the post rebuild thing again to make it change to the real domain?
Last reply by Maxxius, -
- 1 follower
- 6 replies
- 419 views
I'm wanting to add a snippet (no more than 3 lines) of the text that appears in a topic into the topic list: See below for example: This is a section of the topic list in a forum: Below is what is inside the topic: The orange arrow is pointing to the text I want to include in the topic list, but no more than 3 lines regardless of how much text is in the topic. Mock-up is below: This is going to be a template edit, but what do I put into which template to get this effect, if indeed it is at all possible? With thanks
Last reply by Afrodude, -
- 1 follower
- 4 replies
- 518 views
Hey guys I wonder if there is any way to create classifieds on the forum. Or some plugin that does that. I want to set up something like a showcase for job openings.
Last reply by Karina Harumi, -
- 4 followers
- 28 replies
- 1.8k views
I'm not a admin or mod...just curious. Maybe I could find any info from page source?...😟
Last reply by aia, -
- 4 replies
- 300 views
Hi, I have disable 'Allow new registrations' under 'Login & Registration' to allow new sign up only via Facebook, Google & Microsoft. How do I disable the 'Sign In' form? In what case scenario would we enable the 'Sign Up' form when we only allow sign up via social login? Thanks for any help ☺️
Last reply by Afrodude, -
- 1 follower
- 2 replies
- 456 views
Hey guys, I am thinking about to activate the referral feature for my member to engage my members to get other people to join my community and make a subscription. Does anybody has experience on that how it works or is there any documention in detail how it works ? Thanks for your help in forward.
Last reply by hpcrazy, -
WebHosting ? 1 2
by MEVi- 3 followers
- 32 replies
- 2.9k views
Hello, I don't know how to define the resources that the forum will require Redis (Cache) DDoS Protection Dedicated IP for SSL CPU, RAM, I/O ?
Last reply by ptprog, -
- 1 follower
- 1 reply
- 596 views
I'd really appreciate it if someone could explain tag prefixes to me using specific examples. I don't see much use for them, but I'm afraid I might be missing something.
Last reply by opentype, -
- 1 follower
- 2 replies
- 1.3k views
Hi, simple question, what I mean is it possible now on 4.5 to make it so that whenever members get warned - they do not know which particular moderator issued the warning?
Last reply by Adriano Faria, -
- 1 follower
- 4 replies
- 460 views
Is there a way to remove the avatar from the latest thread and post on forum display? Thanks
Last reply by opentype, -
- 1 reply
- 346 views
Hey all, I have just installed a fresh copy of IPB, but I'm having issues with trying to access the marketplace within the acp. each time i login to try it gives me this error... "There was an error authenticating with the Marketplace. Please try again later or contact technical support for assistance. Our Marketplace server received an unexpected response from your community. Please ensure your community is up to date and web accessible (localhost installations are not supported) and contact technical support if the issue persists. (server_error)" from what I can see everything is set up correctly, so I'm a bit confused as to what it could be :S
Last reply by Nathan Explosion, -
- 8 followers
- 38 replies
- 4k views
A warning popped up during the upgrade to 4.5.4: Any ideas how we identify exactly which tables those might be? Many thanks.
Last reply by AlessandroTax, -
- 1 follower
- 35 replies
- 1.4k views
I just moved from IPB 3.4 to Invision Community 4.5.4 on a different server, and I can't see any content from my old database. I exported everything from the old installation, copied the .rar file to the new server and imported the SQL dump. Then I did the /admin/install and I hope I filled in everything as I should (at least I got no warning). I can see the data in phpMyAdmin, so I know that the database is up and running, but it feels that IPB can't "see" it – it's only the test site and an empty forum. In IPB3 you could do some SQL stuff, but I don't find those option in v4. What have I missed?
Last reply by CoffeeCake,
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