General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,426 topics in this forum
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- 2 followers
- 4 replies
- 778 views
How could I make this working? Currently it shows, "Unavailable" and I assume I do need doing specific things to make it work?
Last reply by dutchsnowden, -
- 1 follower
- 6 replies
- 1.5k views
So I can't find any way to control permissions for user groups to upload attachments on different forums. I am sure that is an option, right?
Last reply by Madal, -
- 2 followers
- 12 replies
- 977 views
Ok. so in ACP I do have 3 options. go with the logged in users crontab every minute use a webservice However in the dashboard, where "background" processes are, there is one more method as far as I see. The most important one for "immediately" after conversion. The "manual run now". However, this runs from a browser and now it's third day it is running and nowhere to be finished. I'd like very much to finish this manual run asap, then add to crontab and make sure everything is ok with database. Is there a way that I can run a script overnight that does this MUCH quicker than few records at a time through browser? I mean the browser pick…
Last reply by Randy Calvert, -
- 4 followers
- 15 replies
- 3.8k views
looking in my ACP I see the call back url is: https://mydomain.com/applications/core/interface/facebook/auth.php But looking at the documentation it says: https://mydomain.com/oauth/callback/ When was this change introduced? My FB login has been offline for quite a while.
Last reply by Marc, -
- 2 followers
- 27 replies
- 2.4k views
When I do a backup (incremental rsync) should I ignore any folders? Like datastore folder?
Last reply by Marc, -
- 2 followers
- 3 replies
- 1.1k views
Is this URL normal in pages? ...index.html/ like it is a folder? Everything seem to work, just odd a filename as a folder.
Last reply by Marc, -
- 2 followers
- 7 replies
- 1.2k views
Can I delete original tables the one starting with orig_ ? Are these needed anymore? I WILL do a backup before delete, but want to be sure those are not needed anymore.
Last reply by Marc, -
- 2 followers
- 3 replies
- 1.7k views
so my IPBoard is installed for long forgotten historic reasons into /forums/ folder. Would it be possible to use Invision Pages and to a page in / (root) folder somehow? I do have Pages installed and works. If so, can somebody help me set it up? conf_global.php has full url in it: /forums/ The custom page in / (root) folder would contain some base information before login into board, available to everyone.
Last reply by Marc, -
- 1 follower
- 5 replies
- 914 views
Is there a way to remove all email notifications from a specific user?
Last reply by dutchsnowden, -
- 1 follower
- 1 reply
- 610 views
Not sure what might be the issue here but I can't make the "Rebuild existing images" to take effect. As i understand it should resize all thumbnail images, also the ones that have uploaded with different size before. But all my thumbnails in forums remain same, only new ones uploaded take the effect. I have cleared the cache. Any suggestions?
Last reply by Marc, -
- 1 follower
- 9 replies
- 848 views
Hi, I recently purchased a new skin/theme for my Invision forum. I have installed it succesfully, but when I go to Customization --> Themes, and I try to use the Edit button and set to "Set To Members Theme", it doesn't work. It just stays in default mode. The theme (Pro Red) has a 4.6.9, and version of the Invision version I use is also 4.6.9, so that doesn't seems to be the problem. I've also tried other themes but they didn't work either. What am I doing wrong? Do I have to enable "Designers Mode"? I tried doing that but then the forum wouldn't show up.
Last reply by Marc, -
- 1 follower
- 2 replies
- 884 views
Hi, We have a larger logo that we would like displayed. Where can I adjust the header height for the forums? Thank you,
Last reply by DougDR21, -
- 1 follower
- 2 replies
- 640 views
Hello How do I create a sandbox environment to test if we can integrate with Pardot or Zapier? Thanks Stacy
Last reply by Marc, -
- 2 followers
- 1 reply
- 529 views
https://www.sovrn.com/blog/sovrn-acquires-viglink/ It's old news for sure, not sure how this affects any one using it. however in the integration section of ACP it shows the old Name and Logo probably should be updated to avoid confusion? when enabling it the link redirects to https://meridian.sovrn.com/account/signin?d=com&path=publisher%2Fdashboard
Last reply by Marc, -
- 1 follower
- 2 replies
- 930 views
Hi, Sorry for the total n00b question! (Apologies if this is the wrong place to ask.) We've been an Invision Community user for many years and in fact feature it somewhat prominently on our site but don't actively manage or police it. We have never gone beyond casual customization and pretty much just use it as-is without ever having explored the features. Can you tell me the best way (through plugins or other means) to automatically and permanently delete old content, inactive users, etc.? I am not really interested in just archiving content if it still remains visible on the site. We've got to purge older content soon in a sensible way or we'll be forced t…
Last reply by Marc, -
- 1 follower
- 1 reply
- 507 views
Is it possible to have subscribers automatically renew their membership using either the PayPal or Stripe gateway platforms by default? I read the help guide, I am a little unclear if it will if the user saves their card details with this function of IP.Commerece/Nexus Also, any clarification if the issue regarding unpaid/expired membership renewals has been fixed?
Last reply by opentype, -
- 2 followers
- 8 replies
- 1.5k views
Is there a way to enable PayPal payments for subscriptions? Do I need to do something special for that? I have PayPal for my regular products, and it works superbly there.
Last reply by Daniel F, -
- 2 followers
- 38 replies
- 2.2k views
If you move your site around and some how bugger up the CSS_BUILT_xx directory in the uploads folder, You will spend forever looking at [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] or just plain, not having CSS and looking at an ugly site. No amount of running the support tool seems to fix this. It's very frustrating. I have no idea how the theme cache works or how to fix it once integrity is lost. Thoughts?
Last reply by Marc, -
- 1 follower
- 2 replies
- 386 views
There is no forum ID or forum name in the payload so there is no way to branch or filter a post on to target an action.
Last reply by Ocean West, -
- 2 replies
- 896 views
So i have recently got into Invision Community platform, as we all here are. I am one of those many who has no knowledge on coding or building an online community, so I try really not to rush and try to make right choices long term. On my research to do so I have ran into very basic problem in my head. We all would like our community to look certain way - design wise. The default theme of IC is actually looking very decent. There are also many themes on the marketplace to choose from. But there is always something "wrong". I personally would like to have a really clean theme, with only necessary elements. As a beginner I tried to overcome this problem by buying a th…
Last reply by Ehren, -
- 1 follower
- 1 reply
- 612 views
Not sure if I've missed this being recorded somewhere but what is the optimal image ratio for the cover photos for events and for profiles? Similarly, what's the advised ratio for profile pictures? Thank you Natalie
Last reply by Marc, -
- 2 followers
- 6 replies
- 1.1k views
I am new to Ipboard and have managed to install it and do the first steps. However, I do not know how to configure the cron job for my forum. This are the options my provider offers (sorry, it's German, hopefully you don't need it). Thank you very much! The "Similar Content" just led me to the solution (I had used the search but over 2000 results were a bit too much to scan ...). This is what I found: "Ideally, 1 minute is the recommended time to run it."
Last reply by Marc, -
- 2 followers
- 13 replies
- 1.2k views
Hey guys, I just installed the " Download " application. I just want to make the " Admin " able to upload and sell files. Been searching for a while now - any help where I can adjust those settings ? Thanks for your help in forward.
Last reply by Marc, -
- 3 replies
- 690 views
Hello, I have several questions: 1. How do I integrate Mailchimp into hosted IPS?? 2. On hosted IPS are there any options for Newsletter signup similar to monsterpopup? (Popup screen to register) If I understand correctly only forum members can sign up to ips Newsletter. If true that nixes built in Newsletter for me. Thanks!! Keith
Last reply by Daniel F, -
- 3 followers
- 4 replies
- 784 views
Hi All - I am setting up a closed tag system where I will preset the tags that I user can use when making a post. I noticed that the tags will appear on the front end in the order that I ut them in on on the backend during the setup. Is there a way where I can have tags show up in alpha order (on the front end) when the user goes to select a tag, or will the only way I can have them appear in alpha order is if I insert them that way during set up (back-end)? As I add tags over time, I am hoping I don't have to manually put them in alpha order, so I thought I would ask here. Thanks!
Last reply by Marc,
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