General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,368 topics in this forum
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- 3 followers
- 3 replies
- 924 views
Dates show in my community as configured (DD. MONTH YYYY). However, dates in the date picker of the calendar app are displayed in this format: Is there a way to make dates appear in the same format as elsewhere, e.g. 29/08/2021 ? Thanks for any pointer.
Last reply by Stuart Silvester, -
- 1 follower
- 10 replies
- 1.3k views
Hi, when canceling a user’s product it says that I can allow the customer to reactivate it. So I did it on a testing customer account but I can’t find any button to reactivate it anywhere, can someone tell me how would the customer be able to reactivate?
Last reply by Marc, -
- 2 replies
- 660 views
I know how to set up moderators, I know how to list all moderators of whole forum platform, but cannot check who is actually moderate a specific sub-forum. Please help...
Last reply by Marc, -
- 1 follower
- 1 reply
- 619 views
Hey guys, I am sure I not the first asking this question but is there a feature that members get opted in automaticly to the newsletter - with the option to deactivate it during the registration. Thanks for your help in forward. Oh found it - sorry. It's already activated by default. 🙂
Last reply by Marc, -
Does anyone know how to activate a Like button please?
Last reply by Marc, -
- 1 reply
- 617 views
Hi! I own a file-centric website where I publish translations for game modifications. What I'd like to do is to add a short description to category page so instead of taking a text from the main block it would display a short description. There's custom fields in Invision and text field would fit just well. Is there any chance I could display it outside of file pages?
Last reply by Marc, -
- 1 follower
- 1 reply
- 693 views
Hey guys, I have a question. I have a few posts in my download app which I now want to have exported as a topic in a new forum. I have already set everything but it seems already existing posts a download category will not be exported into a forum. Is that right or how to I make a recache ? Thanks for your help in forward. HP
Last reply by Marc, -
- 1 follower
- 9 replies
- 1.5k views
Hi, I'm new here and would like to ask some question. Where can we change currency symbol to be before price? Thanks ☺️
Last reply by Marc, -
- 1 follower
- 1 reply
- 997 views
Hey guys, is there a way to feature downloads of a specific categorie in the " Download " app in a club ? Been trying for a while but did not find a solution. Any help would be welcome. 🙂 Thanks HP
Last reply by Marc, -
- 2 followers
- 7 replies
- 1.2k views
Hey guys, I am having a hard time deleting the many expired invoices which are created by my costumers to purchase a supcription. Is there any setting where I can set on " automatic removal of expired invoices " ? Thanks for your help in forward.
Last reply by Marc, -
- 1 follower
- 2 replies
- 824 views
Hello, Can anyone tell me if there is a way to do something like the articles without being tags?
Last reply by Marc, -
- 1 follower
- 4 replies
- 998 views
What is the best way to set up a new install of IPS for an existing (live) community site (based on another CMS) that I want to have minimal change-over and downtime when I finally redirect the old domain name to the new hosting and the new ready-to-go-fully-configured IPS system? I thought just having no domain on the new site, then once the domain is transferred that IPS would be "ok" with being on a domain name where previously it was on an IP-address only. I wanted to test this out. So using a newly registered throwaway domain, I tried this fake "switchover" dress rehearsal. For the 99% of it, IPS was fine! But the Font Awesome icons...of all things, is…
Last reply by Marc, -
- 1 reply
- 791 views
I am not able to find the file that the doc has referred to download.
Last reply by Steph40, -
- 1 follower
- 4 replies
- 394 views
We're using the 'Files Feed' block to display some PDF downloads just just one category. It currently looks like this: Can someone please point me in the right direction of where I'd find the correct templates so make this a horizontal list layout and not a column layout? I need to show longer titles and/or wider columns, include a formatted date and kill the reviews output. Stuff like that. I've been looking about for a while and can't get anywhere! I was really hoping for a 'list' toggle in the settings somewhere but fear I'm going to have to do this manually. Any pointers appreciated!
Last reply by Beepeeaitch, -
- 3 replies
- 473 views
Invision Community seems to automatically remove id or name property in html element. Without id property, it seem not possible to put internal links in the same article. ie, I would like to make it possible to write an article (or database record) like: In this topic <a href='#step1'>1. Registratio'</a> <a href='#step2'>2. Installation</a> ... <h2 id='step1'>1. Registration</h2> .... <h2 id='step1'>2. Installation</h2> .... But Invision community removes automatically: id ='step1' id='step2' Can I get any help?
Last reply by Matt, -
- 1 follower
- 3 replies
- 1k views
I saw the video where there appeared to be some integration with stock photo sites, but I don't see any way to do something like that.
Last reply by NorthGeorgiaWX, -
- 3 followers
- 7 replies
- 1.1k views
Hi, I need to use anchors in the long articles in Pages. There is a kind of table of content that is placed above the article. It should help to navigate through the article, like this: Part 1 Part 2 Part X Part 1 lot of text Part 2 lot of text and so on. Is it possible in editor or at least in Pages? I have searched through the community but it seems that it is not supported. Is it true or have I overlooked something? Thanks,
Last reply by Beomyong Park, -
- 2 followers
- 4 replies
- 883 views
Just wondering why the label for Clubs still says 'New' on the homepage. It's been a while... no?
Last reply by Jordan Miller, -
- 2 followers
- 10 replies
- 1.3k views
When I use the default pages templates with no modification and I create an article with an image, this is what i get when I open the article: The header image always is in the top left corner and there seems to be no way to make it bigger or smaller by default. Now I wonder what do I have to do in order to stretch it so that the complete header will be filled with the article image? Maybe the height can be fixed at 350px, but the width should definetly cover the whole header area. I assume I have to edit the templates? I went to AdminCP > Pages > Templates > HTML/Database Template > Display > record, because I assume that is the place to lo…
Last reply by Davyc, -
- 1 follower
- 7 replies
- 758 views
I don't know where to post a problem with this forum in terms of posting. https://invisioncommunity.com/forums/forum/497-help-support/page/5/
Last reply by Matt, -
- 3 replies
- 891 views
I am finishing setup on a community for people who have only ever used Facebook Groups as their community platform. They have NO idea where to begin with a forum. Are there any existing documents for the Invision forum platform for people who only need to know how to use the front end? Everything I've found so far seems focused on the AdminCP. Thank you!
Last reply by Umaar, -
- 1 follower
- 3 replies
- 1.3k views
Hi, Is there anywhere we can find a standard or default user guide for the front end? Thanks for any help 💭🤓 🗺️
Last reply by Umaar, -
- 0 replies
- 255 views
Hi guys, I remember that was a possibility to have a chat between members in a (very) old community version, don't we have this anymore?
Last reply by Fabio Barbiero_549885, -
- 1 follower
- 3 replies
- 738 views
This got lost in the 4.5 upgrade.
Last reply by Adriano Faria, -
- 1 reply
- 812 views
Hi, is that possible to make secondary menu using standard features or some plugins from Marketplace? Something like this: Thanks in advance!
Last reply by SeNioR-,
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