General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 3 followers
- 7 replies
- 698 views
Is there a way to have members selling their services in my community? Just like the marketplace Invision Community has, where developers sell software to community managers? Help appreciated.
Last reply by Manuel Molina, -
- 1 follower
- 1 reply
- 490 views
I need assistance getting my GoDaddy Custom Domain linked to my website.
Last reply by Marc, -
- 2 followers
- 1 reply
- 534 views
Hi, is there a functionality like this (screenshot) in AminCP that can be used to explain to new members what they can do in the community? help appreciated...
Last reply by Marc, -
- 1 follower
- 3 replies
- 328 views
Hello, I have 2 questions: 1. How can I remove "NEW" icons from appearing at the main forum page? 2. Is there a way to change date format from US - mm/dd/yy to european - dd/mm/yy? Thanks in advance.
Last reply by Marc, -
- 1 follower
- 1 reply
- 273 views
I have a job board database and would like to feed the categories with rss feeds from other job boards. Is that possible?
Last reply by Manuel Molina, -
- 3 followers
- 6 replies
- 705 views
This is the configuration I am setting up... This is the error message I am getting.... This is an email sent by google.... As a result I am not being able to set up my gmail account to send bulk emails. Help appreciated.
Last reply by Marc, -
- 2 followers
- 4 replies
- 788 views
How can I have my Welcome Quick Setup to display. This is my 4 or 6 time I opened the Admin. I read that it is there when I first open it. Bob
Last reply by Marc, -
- 1 reply
- 476 views
Hello, is there any IPS extension (autocomplete, snippets, "helpers", etc.) for VSCode, like The Dev Toolbox for PhpStorm? Thank you for info.
Last reply by Daniel F, -
- 4 followers
- 26 replies
- 2.6k views
This is what the invision community guide says on how to configure facebook login ... But facebook process is completely different, it is giving me an SDk for javascript. Is theere a place with clear instructions on how to connect Invision for facebook and twitter login and sharing? I am interested in the social media promotional functionality
Last reply by Marc, -
- 1 follower
- 1 reply
- 403 views
I am having the same issue as discussed in this thread. I can click the drop-down menu on my desktop but the drop menu after click is finicky. It often disappears before I can make my selection. Are there some settings? Or some way to make it work better?
Last reply by Marc, -
- 1 follower
- 4 replies
- 1.1k views
Maybe the instructions are not updated? When I create the new app in facebook to add facebook login to my community, the process is quite different than displayed in the Invision instructions. I havent been able to configure facebook login. All others (Linkedin, Twitter, Google) work just fine. Help appreciated.
Last reply by Marc, -
- 2 followers
- 1 reply
- 315 views
In AdminCP-->Appearance--> Icons & Logos there is an image upload for Application icon: It says the minimum size should be 512px x 512px, So I have donde 1024px x 1024px, and 1536px x 1536px, and... 1) Icon looks fine on homescreen... But when I hit the button, there is a logo screen that appears for a couple of seconds where my logo keeps looking blurry, it is a .PNG saved in .AI at 300 ppp The Invision community app logo looks just fine, so I am thinking I must be doing something wrong? Help appreciated.
Last reply by Marc, -
- 1 follower
- 12 replies
- 1.2k views
Uploaded an MP4 file into a message, on saving it, there is an audio play bar displayed, but no video is shown. Any fix, or am I doing something fundamentally wrong?
Last reply by Marc, -
- 2 followers
- 1 reply
- 858 views
I would like to have the tagline: Green, smart, fair and global. centered in the area in red Help appreciated.
Last reply by Marc, -
- 1 follower
- 6 replies
- 1.4k views
The help guides on this site all seem to be written with site administrators and moderators in mind. Is there any guide that documents how members of a community can actually use the forums?
Last reply by Joachim Sandstrom, -
- 2 followers
- 5 replies
- 823 views
Hi - We’ve come to Invision from UBB recently. One of my members asks: Any help would be appreciated. dB
Last reply by Marc, -
- 3 followers
- 5 replies
- 916 views
People are not being able to store more than one record per category, they get an error message, does this have anything to do with the orange sign?
Last reply by Marc, -
- 3 replies
- 1.1k views
Is there a way to get a link to the clubs people have joined? I set up an icon on mobile bar and would like to point it to the clubs that person has joined. Help appreciated.
Last reply by Daniel F, -
- 2 followers
- 3 replies
- 886 views
Hi We have started to use Pages for normal articles. On our community we also have a separate system for "fishing fly database" built with PHP and just displayed using (a single) Pages. Users can add their own entries. This external database is relatively simple. It contain some basic data about a fly, a picture, in addition to 3 text-fields where in-depth information can be given (marked red). Now, I think I want to to remove this PHP-application I built and rely only on the forum software and regular Pages. I understand I can create a Pages database and set up some fields for the basic data. But how should I do it with these three in-depth information fie…
Last reply by Sonya*, -
- 3 followers
- 6 replies
- 543 views
Is this posible? I looked for that configuration in AdminCP but could not find it. Like twitter, that has the nav bar to the left.
Last reply by Marc, -
- 1 follower
- 6 replies
- 1.1k views
Usually I try and give anything a good search and try be working with configurable options but for some unknown reason, my brain just can't figuyre out the steps it needs to take to be able to have certain topics have a 'Solved' post in it 😅 I want to make more use of it and I feel like i'm missing a simple setting somewhere in the AdminCP that then allows Admins and Mods to select a post that 'Solves' the topic. Exactly like here. Also, would be good to know if you can have a sub-forum with topics that are just discussions and some that can be solved? I feel like i'm losing my marbles asking something reasonably basic for many of you, but I have to own up …
Last reply by Marc, -
- 4 replies
- 1.2k views
I have two questions, and can't find anything in my ACP about these settings. 1) What is googletag, and how do I enable it? 2) I understand what IndexNow is, and have upgraded to 4.6.11, but see nothing in my ACP for settings for IndexNow. Is this enabled automatically?
Last reply by Daniel F, -
- 2 followers
- 1 reply
- 332 views
Hello. I can't seem to change or remove the logo on my site - the big infinity sign with 'All Things In' in orange in the upper-left. I removed all images from "Icons and Logos" so there is nothing listed, but the image still appears - and I have cleared my browser cache and even used a computer I have never used to connect to the site (so there would be no cached images) but it is still there - community.allthingsin.com - any advice to remove it? Also, what are the best dimensions for that image?
Last reply by Marc, -
- 1 follower
- 4 replies
- 981 views
I am getting this message...
Last reply by Marc, -
- 1 follower
- 7 replies
- 975 views
Is there any way for mods & admins to permanently hide users & their posts from one another? A bit like the ignore function that users have, but that admins can use? We have a few users that just won't stop antagonising each other.
Last reply by Miss_B,
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