General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,426 topics in this forum
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- 1 follower
- 4 replies
- 601 views
I am primarily interested in having clubs, forums, and pages. If I choose to buy self hosted, do I need to purchase "gallery" and "downloads" in order to have the club features called "files" and "images"? Or are those club features still included if I don't purchase "gallery" and "downloads"? Thanks
Last reply by Marc, -
- 2 replies
- 825 views
If I set Pages as my default app, then my forum URLs will start with mydomain.com/forums/ Is it possible to rename that folder something other than /forums/ ?
Last reply by David N., -
- 3 followers
- 11 replies
- 1.2k views
I migrated my forum from phpBB to Invision Community 20 days ago. My forum is my full-time job. The income from Ads is how I make a living. I have 130k topics, 800k topics, 400k monthly pageviews. While I absolutely love the Invision software, I am very upset that since the migration, my ad earnings are down by 30%. I am looking for help to pinpoint the issue or issues at play. Here are some symptoms I've noticed since the migration: Google search impressions (and clicks) are down. Number of page views is down. Ad RPM and RPS are slightly down. User engagement is down (less new topics/day, less new replies/day). The pages are slower…
Last reply by marklcfc, -
- 1 follower
- 3 replies
- 683 views
Can this be set up as a monthly goal?
Last reply by Jim M, -
- 3 replies
- 648 views
why my website miss it ? I have set up the can be used by all. +
Last reply by Jim M, -
- 1 follower
- 2 replies
- 746 views
Is it possible to have a sidebar on the search results page?
Last reply by David N., -
- 2 followers
- 7 replies
- 1.2k views
I don't remember this being discussed what is it?
Last reply by Jim M, -
- 4 followers
- 11 replies
- 970 views
I'm trying to set up a simple blog. I am the only writer for now and perhaps I'll invite guest writers in the future. Similar to the Blogs on this site: https://invisioncommunity.com/news/ I'm not sure if it's best to do it in Pages or Blogs? I've tried doing it in Blogs however it seems there's one level I don't need in the hierarchy (the possibility to have multiple blogs), and it confuses me? Let's say I want two categories, News and Tutorials. It seems like now I have to create a blog inside the category, and then an entry inside the blog, so the tree structure is: domainname.com/blogs/category/blog-name/entry-name The breadcrumb is (I'v…
Last reply by CheersnGears, -
- 3 followers
- 10 replies
- 877 views
Hello. I signed up for cloud hosting trial with invision. But how do we move data from an invision self-hosted forum to a the trial cloud setup? I don't see any conversion/migration tool included in the trial setup. Also what would be the ideal approach of backing up self-hosted invison community for restoration on the cloud hosted invision? Thanks
Last reply by David N., -
- 1 follower
- 2 replies
- 457 views
I disabled the RSS under Community > Forum > Settings but they still appear inside the Stream Options menu at the top right of the activity streams?
Last reply by David N., -
- 1 follower
- 4 replies
- 766 views
I've written an article in Pages, in the default "Articles" Page, however I can't seem to write any HTML in the WYSWYG so how can I use header tags such as h2 for my article titles? I know I can create HTML pages but I want to use the Articles page with the WYSWYG editor because it has the layout I want (with the author card at the top, comments at the bottom...)
Last reply by David N., -
- 1 follower
- 2 replies
- 523 views
Is there a way, without a plugin, to increase the number of entries shown in a category for files? It's 25 now and I can't seem to find any setting to increase that.
Last reply by teraßyte, -
- 2 followers
- 3 replies
- 434 views
Hi Not used create new member for a while in admin cp. On my forum registration i have required profile fields that members need to complete when creating their account How can i add additional options to the create new member form? is there an option that i have missed? It will just save me time re-editing the new account i just created with the additional info.. Thank you
Last reply by Marc, -
I have a moderator who've allowed to set best answer/solved for questions and he stil doesn't see the "Mark as Solution" link at the bottom of a post like I (the admin) can. We're both looking at the same exact post in the same forum. Here are his permissions:
Last reply by David N., -
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- 3 followers
- 3 replies
- 1.2k views
I have one main forum and several less important forums. Users should almost always post in the main forum. When someone clicks Start New Topic on the home page, a forum selector opens. Is it possible to bypass that forum selector and instead automatically create the topic in the main forum? Thanks!
Last reply by David N., -
- 2 followers
- 8 replies
- 838 views
Is there a way to disable the preview that pops-up when you leave your mouse over a topic title when you're inside a forum?
Last reply by teraßyte, -
- 1 follower
- 8 replies
- 921 views
Since my site is only a forum and I don't need user to create events, I would like to know how to remove the + Create ▼ link that appears in the header.
Last reply by David N., -
- 2 replies
- 694 views
I noticed that I can select a topic and choose to Feature it. However I can't see what that does to the topic exactly? I searched but couldn't find the answer. Thanks!
Last reply by David N., -
- 1 follower
- 4 replies
- 619 views
Hello, When I'm on the forum and receive a new notification, a black banner appears at the bottom of the window. Problem is, I have a footer ad that is covering that part of the window, so the banner is hidden behind the ad. Is it possible to move the banner at the top of the window instead? Or is it possible to change the banner's z-index so it appears on top of the ad rather than behind? Thanks!
Last reply by David N., -
- 4 followers
- 12 replies
- 1.4k views
Hello, Is there a way to remove the "Inter" font-family so that fonts default to -apple-system instead?
Last reply by opentype, -
- 1 follower
- 2 replies
- 606 views
Hello, I have quite a few blogs that are updated automatically through RSS. If you do not specify a Featured Photo, the current default is this: Is there a way to change, or set a default "featured photo" for each individual blog? There is already a cover photo for each blog (see below). Ideally, I would like to be able to use each blogs cover photo as the featured photo for each individual blog entry. Thanks!
Last reply by Marc, -
- 3 replies
- 590 views
The icon that shows up in browser notifications or the start page seems to be the custom icon for my first forum however it's looking very very tiny over a black square - so it doesn't really work. Is there a way to set a specific icon to show up in those places?
Last reply by Mark H, -
- 1 follower
- 5 replies
- 386 views
Sometimes in a thread, you see for example a "1 month later" box in between two posts. However in some cases a post was removed and the box is still displayed yet there are no posts after the box. Is there a way to remove the 1 month later box?
Last reply by Marc, -
- 1 follower
- 2 replies
- 310 views
When I'm browsing this forum I sometimes see the name of a member who is watching the same content as I am displayed at the top left in a yellow box. Is it possible to have that same feature on my forum or is that a modification? Thanks!
Last reply by David N., -
- 1 follower
- 11 replies
- 683 views
Recently moved from another forum software to Invision and I love it for the most part. I do however miss the behavior of the bell / Notifications pop-up menu and want to see if there's a way to implement it in my Invision Community board: If I had for example 3 notifications, the bell would have the number 3 and show 3 highlighted notifications in the pop-up menu. If I then clicked one of the notification that took me to a new post or a new private message, or if somehow I read the corresponding post or private message, then that specific notification was no longer highlighted, and the bell would show the number 2 with only 2 notifications highlighted. …
Last reply by Marc,
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