General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 2 replies
- 399 views
Longer topics on my forum automatically display a sidebar with Replies/Created/Last Reply counts, Top Posters in this topic, Popular Days...etc. How can I remove that sidebar? Thanks!
Last reply by David N., -
- 2 followers
- 3 replies
- 1k views
Is there a way to find only topics with polls? Yes, I know, there‘s an app in Marketplace, but it‘s not for IPS 4.6.
Last reply by Claudia999, -
- 1 follower
- 3 replies
- 1.2k views
Is there a way to create a link (perhaps an "activity" stream?) that lists all recent topics that haven't been answered to yet?
Last reply by David N., -
- 1 follower
- 20 replies
- 1.2k views
So I've just got access to our website's Google AdSense account and started to look at ancient reports. Doing so, I've noticed something pretty odd... We've migrated our community from VB to IPS on march 2020, and activated Google's automatic ads and all the built-in seo enhancements IPS offers. Being that we migrated from an old, non-reponsive, slow, and pretty much all-round crapola website from a time "I'm not even sure they had the Google" to a clean, sleek, responsive and up to date one, you'd expect pretty much all the associated metrics would go through the roof. However... looking at the graphs I see a SEVERE drop on almost all numbers. Pageviews have …
Last reply by Pavel Chernitsky, -
- 1 follower
- 4 replies
- 782 views
In my area I find invoice users but I do not intend to renew the license. why was the invoice made to me?
Last reply by Ricsca, -
- 1 follower
- 2 replies
- 652 views
Help appreciated...
Last reply by Manuel Molina, -
- 3 followers
- 1 reply
- 539 views
I have one site where the share feature is available: The other sites do not seem to have it available. I followed the guide and ensured all user groups, but "Guest" have been given permission to each of the following: I can't seem to find a setting (that jumps out to me) that would turn sharing on or off. Not sure why one site it would work and other sites it doesn't.
Last reply by Matt, -
- 1 follower
- 5 replies
- 722 views
post something similar want to ask the question but more detailed I used xenforo I migrated to this platform in xenforo I earned between 7 and 8 dollars a day when migrating to this new platform I am only earning 1.27 dollars if someone please has migrated their platform to invisioncommunity I would like it to know if how his earnings went after migrating if he migrated from vbulletin or some platform if he lost income after migrating to invisioncommunity and I count how long he had to wait to recover since I am worried if my income does not increase I will not be able to pay the server so I will have to return to xenforo one more time if I have to wait for google adsense…
Last reply by Marc, -
- 4 followers
- 10 replies
- 938 views
I was told by paypal customer service last week they are no longer doing payouts when integrated with third party software. Can withdrawals with AdminCP still be made? I havent been able to configure it. And I am using a crowdfunding app and I need to enable withdrawals. Help appreciated.
Last reply by Stuart Silvester, -
- 2 followers
- 1 reply
- 443 views
I have a database with over 1000 records that are all scheduled to be published in the future. I would like to trigger a Zap only WHEN a record is published. The Zap should not be triggered if the record is just created to be published in the future. It is possible? The action in Zap should create an event in the calendar in another IPS community. The record image should be used as an event cover. I do not see the cover field for the event in ZAP. So, not possible? The actions in Zap are to create a new member AND create a new event with this member as an author. I do not see a possibility to refer to the previous action in Zapier, where I can pick the m…
Last reply by Daniel F, -
- 2 followers
- 2 replies
- 681 views
I have a few RSS i am importing into a job board, and it is importing quite a few new jobs a day. Is there a way to keep that activity from showing in activity feeds? It ends up taking all the space.
Last reply by Marc, -
- 3 followers
- 6 replies
- 889 views
I have a login page: https://www.bi5on.com/login And I have a home page: https://www.bi5on.com/ I would like to keep my community open for guests (read only), the way it is right now, but I would like to set up the login page as the homepage for guests? And when they login to take them directly to the current homepage for members. Any ideas on how to do this? Help appreciated.
Last reply by Manuel Molina, -
- 2 followers
- 7 replies
- 707 views
I'm sure this will seem silly to more experienced users, but how do I set an image as the board's cover photo, and are there any recommended best practices as to image size? Thanks in advance!
Last reply by Marc, -
- 4 followers
- 7 replies
- 2.5k views
My community is self-hosted and I use the free Cloudflare plan together with IC. Works quite well! One problem though I have, is that Cloudflare seems to block login to the Marketplace and the error below is shown. In Cloudflare I whitelisted the URL as follows: Firewall > Firewall Rules: This unfortunatey does not resolve the issue. I am aware that this is an issue around the configuration of Cloudflare, but I hope since many IC installations use Cloudflare, someone might be able to help how to whitelist the marketplace URL. Thanks!
Last reply by catbreadbat, -
- 5 followers
- 14 replies
- 2k views
The installation instructions below contain the following paragraph: Since I'll be making a local IC test install for the first time soon, I'd like to clarify the bit in bold, above. Does this mean that if I want to install it at my PC's local network address of 192.168.1.16 I can't, it must be localhost only? The full installation instructions for reference:
Last reply by Matt, -
- 3 followers
- 4 replies
- 637 views
Hello, I now decided I want to block a whole country from viewing my website. Has anyone ever done this? Is there a plugin that can do this? How do I find all the IP address for a given country? Thanks
Last reply by beats23, -
- 2 followers
- 7 replies
- 677 views
So I set up a new database, where one record can be in different categories. How do users generating new records can select several categories at once, without having to generate the same record in different categories? Help appreciated.
Last reply by Manuel Molina, -
- 4 replies
- 317 views
Hi as the title says having trouble figuring out how to properly install the blogs and gallery feature after I purchased both the features to add to my community. What do I have to do to make them appear?
Last reply by Matthew Fay, -
- 2 followers
- 3 replies
- 894 views
When i choose member from the acp and try to login as that member i get this message This page isn’t working www.officena.net redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS
Last reply by Marc, -
- 4 followers
- 14 replies
- 1.4k views
Does anybody know why this happens?
Last reply by Manuel Molina, -
- 4 followers
- 6 replies
- 629 views
Some members are asking me why they cant share on facebook content from their public clubs? Advice is appreciated?
Last reply by Manuel Molina, -
- 1 follower
- 3 replies
- 405 views
As the title says, I'm unable to find an option within the ACP to allow my users to view their own content behind a permission-restricted discussion where their topic may have been moved to. Is there any settings anywhere where I could have missed to possibly enable this sort of functionality? Thanks, 1B0Y
Last reply by 1B0Y, -
- 2 followers
- 7 replies
- 871 views
I would like to embed on the company website an RSS Feed of new clubs created and forums, but my community is password protected, no guests, only registered users. Where can I get those rss feeds? Help appreciated.
Last reply by Malwarebytes Forums, -
- 3 replies
- 688 views
How can I disable this option for guest? I already tried in group permission but it still appears
Last reply by My Sharona, -
- 2 followers
- 4 replies
- 642 views
By mistake I deleted the articles database that came with Invision Community by default. Is there a way to get it back?
Last reply by Manuel Molina,