General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,425 topics in this forum
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- 477 views
Hi there, I'm obviously missing a trick somewhere. How do I stop club image posts from appearing in the main gallery please? Thanks Ev
Last reply by Adriano Faria, -
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hi - this is a bit of a niche question. I'm about to invite into my community a group of people who need a safe and confidential space to meet and chat and share resources. I want to check how I do this properly for them. I know how to create forums and clubs which can be hidden from other user groups. My questions though are: If items such as files, books, web links, and so on are added to a privately setup Club, can those items still be seen anywhere else on the site? I'm presuming not but I wanted to check. If I create a specific usergroup for these people as a secondary group (let's call it Group B) for them to belong to, is there a way to create that …
Last reply by Marc, -
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- 8 replies
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Is there any way to just show featured clubs, rather than all clubs or member belonging to clubs in the side bar or on a page? Thank you.
Last reply by Adriano Faria, -
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Hi I am just renewing our sites privacy policy and just querying privacy information with regards using the integrated IPS Spam Defence system. Obviously under GDPR we need to be open about information sharing and using the integrated Spam defence will obviously result in information being shared with IPS servers. Unlike using hCaptcha which has a an integrated privacy statement on the registration page there is nothing in relation to Spam Defence and IPS. Is there a link I can include in my Privacy statement which relates to IPS use of data sharing through the Spam defence software ? Thank you
Last reply by Marc, -
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Hello, Our forum is reserved only for professionals of our profession. To filter registrations, I would like to find a solution. (to be sure we are only between professional people) Members can register on the forum, but must introduce themselves (write a short presentation). Thus, we decide whether or not they are fit. If so, we approve their application and then they can post to the whole forum, if not, they cannot access the rest of the forum. Today, a new member can post on the rest of the forum, he had a restriction to 1 message, and the only place where they can post is the presentation subforum, however that is not appropriate. How can I do to…
Last reply by MrUtOpiK, -
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Hi there, I'm clearly doing something wrong. I've setup custom badges for groups and they are displaying just fine in my profile cards. Question is ... How do I remove the text label above them? See image ...
Last reply by Nathan Explosion, -
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Hi guys Is there a tool or plugin for automatically flagging posts for moderation that contain certain words? For example, we're based in Thailand, so anything said about the King or Royal Family is a big no-no, and we need to moderate every post that contains the word 'King'. I cant see anything in the Auto Content Moderation settings that would let me add a list of words to auto flag when used - or am I missing something!? Thanks
Last reply by Daniel F, -
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We have customers that post support questions on our community. We'd like to be able to mark these as 'solved' to show that their problem was fixed. Any way to do this?
Last reply by Marc, -
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Hi, is there a way to use the media tags {media="1"} to insert images into forum posts? And is there an image upload available for the editor which isn't the file attachment at the bottom, so people can place images into posts amongst the text? Thanks.
Last reply by opentype, -
Hello, I have to redeploy my board that was running perfectly for a few years. Since it's using a custom theme and userbase is very happy, we kept using forum version 3.4.8. The reason why I have to redeploy the board is because my host provider got hacked and all the data on the server were encrypted 😢 I have a backup of the files and the database deployed on a server using apache2, php 7.3 and mysql 5.7. It looks not bad since the main page of the board is working => https://exiled-bot.net/community/ However if I try to navigate on any page, I got a server error "The requested URL was not found" (ie https://exiled-bot.net/community/register/) …
Last reply by Alucqrd, -
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- 2 followers
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Hi- Dose the Invision product have live or real time chat or messaging functionality built in? Is is available as a plug in? Thanks
Last reply by Gary, -
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- 555 views
What does "1 other user here" mean? Why do I not see the username of that other user?
Last reply by David N., -
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- 5 replies
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Hi there, I'm about to bring in a group of people who are all creatives with their own individual Patreon accounts. I'm looking for advice on how to support this group well and promote their creatve work. I have setup some custom profile fields for them to add their websites to, including Patreon. Is there a way to ONLY make those extra profile fields available to a specific membership group? Is there a way to create a graphic badge for them which says something like "MY PATREON", which would be a graphic badge under their profile icon, and which is clickable to take people direct to their site? I've got it set now so people can see the text li…
Last reply by opentype, -
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- 1 follower
- 2 replies
- 465 views
Is there a way to watch video recording of older Invision Community zoom events?
Last reply by David N., -
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So this will be a novel, be warned now! My name is Jeff Thompson. I created a site called HotAirBalloonist.com. I purchased the Invision community and built a great site. over time the invision stuff got more and more advanced and I simply could not keep up. I created the site out of my own pocket. So there was not a lot of money to put into the site. All I could do was what ever I had the time to do on my own and or learn for myself. The last major update put me out of the game all together. There was so much new stuff that I could not even begin to understand that I simply had to quit paying for my membership with invision. Well, now another site I ma…
Last reply by Matt, -
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- 1 reply
- 575 views
Hi I'm in the process of setting up my new community and wondered is there a way to customise the checkout page/experience and I would also like to know how I can add clubs and their subsequent information to the search function. Thank you. Lara
Last reply by Marc, -
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- 2 followers
- 3 replies
- 431 views
Is there a built-in way to lock a post / reply so that it can only be edited by its non-moderator creator, let's say, within the half hour after it's first posted?
Last reply by Marc, -
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- 2 replies
- 380 views
Hi, is it possible to create a mini-website for some stand alone content which essentially acts outside of the main site, using the page builder, but leaving out the main navigation? Essentially landing pages, but with their own identity.
Last reply by EvanDC, -
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How can I hide theme selector in my community?
Last reply by Manuel Molina, -
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- 766 views
I'd like to ensure that, whenever a member comments on any thread, that the Font is Georgia and the Size is 16 point? In other words, if they want to use something else, they'll have to change it manually. Is there an easy way to do that? I looked through the guide and looked through my settings and I don't see that. Thank you! P.S. Today was the day I made the forum public and more than 500 people signed up. I'm so excited I can't sleep. Thank you, Invision! If a Luddite like me can do this ... how hard can it be?
Last reply by Gary, -
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- 2 followers
- 10 replies
- 785 views
I know! I know! It is huge, but from historical reasons, I have this, and I would love to reset it to zero hiding all items in it. Is it possible to do this somehow?
Last reply by dutchsnowden, -
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- 2 followers
- 4 replies
- 563 views
Hi there, I'm looking in the ACP for a master list of tags which have been entered so far. I'm using an open tag setup. I know I've got a couple of tags with typos already. Is there a place where I can go and edit those out? Thanks.
Last reply by Marc, -
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- 843 views
Hello, Couple questions about customizing our Forum.. 1) How do I change the background? It's currently the default light grey. I would like to upload an image to set as the background 2) How do I add custom fields to the right side? For example I want some boxes to show on the right side of the page such as Trending Posts, Active Users, etc..
Last reply by Jim M, -
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- 2 followers
- 8 replies
- 649 views
How do I allow moderators to approve new posts by newly registered members? Right now my moderators do not see this:
Last reply by Marc, -
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- 5 replies
- 689 views
I'm working on setting up our 2nd Community - I thought I had it figured out after the 1st but it apparently not.. I have the Categories Properly setup with the Discussions beneath them. Everything is available for both Public and Private / Admin view but the Forums are not displaying. I have no idea what the issue may be at this point... Any help here?
Last reply by Mark H,
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