General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,424 topics in this forum
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- 699 views
Once upon a time we had a collection of ads running under the page header. Now we only see an option to show one ad at a time . . . is there a way to have multiple ads showing at one time?
Last reply by Molly B., -
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- 3 followers
- 5 replies
- 871 views
Hello. Isn't there a Ticket / Help system in the forum where users can submit requests to us? I couldn't do that in my own forum. I think there is only one integrated with the Marketplace system, other than that we can't offer tickets to users?
Last reply by Lordest, -
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- 1 follower
- 7 replies
- 546 views
Hey! I'm getting scam accounts that make upto 147 topics/posts in around 10 minutes which is quite ridicolous (they usually tend to make around 20~, 147 is the current record). I have used the "Flood control" setting to prevent so many posts in a certain timeframe, but, it would be wonderful if there was a setting to apply moderation if a certain number of posts are made within a given timeframe rather than this. Is there one? I can't seem to find it. I understand it may cause false positives, but whoever is creating 10 times in 1 minute probably needs a break/checkup too.
Last reply by Dextro Energy, -
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- 2 followers
- 9 replies
- 911 views
Running latest IPs version, in admin cp in Get support is there still an option/link to view MySQL database tables. Not used it for a while but used to be able to check and manage the database from admin cp. thank you
Last reply by Marc, -
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- 1 follower
- 1 reply
- 430 views
Now my forum member theme is different with the visitor theme. How I change the visitor theme same with the member theme? In AP theme I didnt see any option can change the visitor theme
Last reply by Marc, -
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- 1 follower
- 2 replies
- 413 views
Hello, I would like to create a step-by-step tour of the community forum in order to explain how it works to the new members (similar to this WordPress plugin https://wordpress.org/plugins/dp-intro-tours/). I have searched the marketplace but couldn't find anything. Is it possible to have this functionality? Thank you
Last reply by Jennifer Beadles, -
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- 2 followers
- 1 reply
- 507 views
Apologies if asked and answered. Is there any way, or app, to easily take an image that was posted in a forum thread and copy it over to a gallery album? Thx.
Last reply by Marc, -
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- 2 followers
- 23 replies
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Hi, I need to delete a huge number of spam accounts. At our old website, they were contained with some unique measures. But I now have to deal with them at IPS. I intend to delete all zero-post accounts older than six months. But before I do this, I wish to double-check my settings. I am new to IPS - I need to be sure of not messing this up! I assume that I: Ignore everything above the 'Joined' parameter Select a suitable date range in 'Joined' Posts: Exactly | 0 'Allow bulk emails?' Do I set this to 'either'? I then ignored the 'Converter' section. Then 'Search' I assume I now select 'Prune all members found' - yes? …
Last reply by Jim M, -
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- 3 followers
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Maybe I am missing something, but it appears that each new blogger creates another entry in the ACP blog area: ACP -> Community -> Blogs -> Blogs I am intending to allow all members (perhaps not very new or low-post count members) to create a blog. But each new blog will create an entry in the ACP. We could easily end up with hundreds or even thousands or blogs and categories. I am not sure how we are supposed to reasonably manage that many entries. Does anyone have suggestions or workarounds, or perhaps reassurance (that I have misunderstood something)? Or maybe there is a helpful application or plugin I have failed to locate? Thanks.
Last reply by Marc, -
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- 2 followers
- 3 replies
- 612 views
Can someone tell me a bit about about IPS Cloud back up systems? As I understand it, the only way to obtain a copy of the database is to place a request with tech support, and, I think, they will supply a copy within 24 hours. And DB copies are intended for migration purposes / switching to stand alone, so it is not something we would normally request outside of those situations - yes? Does anyone know the frequency of backups? I've been asked by the owner of the website about backup procedures, but I could not find any IPS documentation. Thanks.
Last reply by Marc, -
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- 1 follower
- 2 replies
- 599 views
HI, I have seen this several times. I want to finally report this. Steps to repeat Customer tries to purchase item from downloads app without first checking the the "terms & Conditions" acceptance box. They get asked to check the box and click the purchase button again (so they do) IPB ACP reports two stripe payments, Stripe portal only reports 1 but second is "uncaptured" Customer see's 2 holds on their credit card and is unaware that one will fall off and see's two charges in IPB orders screen. Naturally they are not happy See screen shots ACP Stripe
Last reply by Marc, -
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- 1 follower
- 2 replies
- 547 views
Hello, What is ‘a closed system' in the Downloads? Thanks!
Last reply by sychn, -
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- 8 replies
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I am combining three forums into one. But I wonder if there is a away for me to for me to add a forum-specific prefix onto each each thread in each forum before I merge them? The three forums can operate quite well as one, but it would be useful to be able separate out the three types too. And, on a related matter - if the space should become too busy for all three areas of discussion - is it possible to separate out threads of a forum via a prefix for moving out the content to another forum? Any suggestions?
Last reply by Como, -
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- 1 follower
- 11 replies
- 782 views
If there is way to split up a quote to respond to specific points, I have failed to discover it. So, is there a way to split up a quote block? Of course, I can quote a series of extracts, but that's less than convenient when the quote is long and I wish to make a lot of inline comments. Is there a trick I am missing with the editor? Thanks.
Last reply by Nathan Explosion, -
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- 1 follower
- 5 replies
- 927 views
Hey guys, I am setting up ads for my site, however I keep hitting a wall with finishing the setup due to "Policy Violations". The policy violation being that for some reason every time Google attempts to verify it keeps reporting that the "Site Is Down Or Unavailable", see below screenshot. I cannot see anything that would block Google from accessing the site. We have Google Analytics/Indexing etc accessing the site just fine, so I see no reason for Adsense to have problems. I have tried asking for assistance on the Google forums but they are not particularly helpful...in the sense I have not heard from anyone. I know the URL is fine as Google has alread…
Last reply by Jim M, -
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- 2 followers
- 16 replies
- 999 views
Just got an account deletion request from a member. How do I disable that option so that no member can ask for an account deletion? Thanks!
Last reply by Marc, -
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- 2 replies
- 571 views
I can't seem to find this anywhere, so figured I'd ask... Is there a way to view a list of content that you have "liked"?
Last reply by Matt, -
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- 1 follower
- 2 replies
- 583 views
I thought there was a way to block one member from posting on a specific topic, but I can't find where to do that. Help!
Last reply by Marc, -
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- 570 views
I cancelled my credit cards and somehow Invasion was able to access my Pay Pal to renew a community I no longer wanted to renew. How do I get hold of these guys and how did they access my Pal Pal as it was not listed on my payment methods.?
Last reply by Jim M, -
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- 2 followers
- 12 replies
- 835 views
Hi, It's been over 10 years or probably more since I had to ban a member from one of my communities and I can't remember where you configure it in terms of the actions to take. An AdminCP search shows no results apart from the Ban Setting filters (IP, Email etc). I recently banned a member and I see this in their profile when I look at it whilst logged in, but that doesn't show to anyone else: I also see this in the Admin Dashboard: However, I noticed that members are still replying to the banned members' existing content. I realised that for other members, there is nothing to point out that the member is banned, either by their post c…
Last reply by CheersnGears, -
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- 2 followers
- 4 replies
- 708 views
Twitter > X.com So Twitter/X will be broken again and IPS will have to fix the domain lol
Last reply by SeNioR-, -
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- 1 follower
- 2 replies
- 511 views
Need some help with database access. Im pretty new to this. Can i use ftp in filezilla or how exactly do i access things like php etc
Last reply by Marc, -
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- 2 followers
- 7 replies
- 658 views
It is about time that we migrate our community to the cloud. I think it will be mostly fine, but there is one key functionality that right now we do through creating auxillary database table and updating it through an event on a daily basis. This is all done directly in the database and once moving to the cloud I won't have access to it... So I am wondering what is the best way to do that. OK, a bit more details. We are travel oriented community and I have created 200+ Yes/No profile fields the users can toggle for each country they have visited. It looks like this in the profile: https://imgur.com/cCeNNCm So once a day, I am executing a database request that i…
Last reply by Marc, -
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- 1 follower
- 2 replies
- 598 views
I want to customize them more but i can not find the group identifer or whatever you do it with. I want it to be able to be customized in CSS. But it has to be the username in the database and not just on one page.
Last reply by SoJulian, -
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- 2 followers
- 5 replies
- 743 views
I've disabled animated avatars, but members can still add: gif, jpeg, jpe, jpg, png, webp And we are getting animated images. Is it possible to disallow gif and webp uploads for avatars?
Last reply by Marc, -
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