General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,364 topics in this forum
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- 2 followers
- 4 replies
- 378 views
Hi Is it possible to block profile pages been seen by non members? Need to be logged in to view? thanks
Last reply by loccom, -
- 3 followers
- 9 replies
- 706 views
What in my setup have I done wrong when I get extremely many Undelivered Mail Returned to Sender, such as the below? I understand why they arrive, but I don't want them. And I have tried to write a mail rule that delete them asap, but they tend to end up in the spam folder instead. And I want to keep my spam folder clean, meaning I spend a lot of time to delete these… Any suggestions? Oh my heavens! how much I hate spammers!!!
Last reply by Safety1st, -
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- 8 replies
- 458 views
Hey guys, So I have stumbled on what looks to be a limitation of the current commerce implementation. I currently offer multiple different subscription packages. These packages are separated into two groups. We have our Premium subscriptions which give you additional perks on the site & we have our Recurring Donation subscription for those who would like to also donate monthly. Originally the Recurring Donations used to be setup as "Products" in the store section. However as IPS is deprecating that, I have had to move the Recurring Donations into the Subscriptions. The issue is, our members want to be able to note only have an active subscripti…
Last reply by panzerscope, -
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Hello, how can I do this, the posts from my forum are also visible on the reddit platform?
Last reply by Caputo, -
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- 7 replies
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I'm trying to create dynamic pages as shown at: https://invisioncommunity.com/features/pages/ I just can't find this on my dashboard, can anyone help me?
Last reply by Jim M, -
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- 8 replies
- 712 views
Can I create a group based on the completion of a specific profile field? And/Or could I create a group for users who have filled out all profile fields?
Last reply by Jim M, -
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- 3 followers
- 25 replies
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I saw the Unban privilege but no Ban privilege to mods. Is Ban privilege default true for mods to ban members? Moderator is able to ban members. Moderator is not privileged to ban Admins and other Moderators (ok). But a Restricted Moderator is able to ban a Moderator in ACP. Is there a way to config this properly so a Restricted Moderator should not be allowed to ban a Moderator?
Last reply by Marc, -
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- 3 followers
- 15 replies
- 937 views
Hi, Is there an add-on that lets you insert code in a specific location? For instance, in this case, I use a chat option that wants the code inserted before the </body> tag. It's a pain to update 6 different themes, then each time I update the theme, I need to remember to re-inset that code. Thanks
Last reply by Square Wheels, -
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- 2 followers
- 4 replies
- 552 views
I am currently setting up the site for French doing the translations etc, but noticed that the language switcher is placed automatically in the footer. Is there a way to also add this in the main menu or somewhere else on the site? widget etc?
Last reply by Safety1st, -
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- 1 follower
- 4 replies
- 626 views
Hello, i want to create a blog like a wordpress... where it's possible to create a filter by two or more fields. example: i want to post a tricks about games, this game run on PC, Nintendo and Xbox. I want to set this 3 options. When my visitor filter by Nintendo... will display all content inside the blog with this tag. I don't want to use the default tag system, because if i click... show all content... like topics, downloads etc.
Last reply by 403 - Forbiddeen, -
- 1 follower
- 2 replies
- 503 views
Dear all, is there any way how to exclude specific forums/subforums from appearing in activity stream? I have a couple of RSS feeds which automatically creates new topics. Especially those I'd like to hide from regular community member created content. Would be great if someone could assist with a solution. Thanks in advance E11
Last reply by E11, -
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- 1 follower
- 5 replies
- 512 views
Is there any chance to get license for free? 🙂 For example, for poor homeless people who spends their lives drinking vodka and searching for food but has broadband access to Internet. Or for cancer patients at the latest stage to have little happiness from running own community...
Last reply by Jim M, -
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- 2 replies
- 353 views
Hey guys, Possible that I am being blind but I cannot seem to locate the tool that would allow and admin/mod to duplicate a topic? Is this even a feature on IPS ? Many thanks, P
Last reply by panzerscope, -
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- 3 followers
- 4 replies
- 371 views
What are the risks if connecting both a live forum and a developer testforum to the same database? Same invision software version. I have a huge forum database, so it would be easiest to connect both to same database. If not advisable, please explain why? Thanks in advance!
Last reply by Marc, -
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- 3 replies
- 450 views
I know that we can set it to strip sensitive data such as geo location but is there any way to strip all of it ?
Last reply by DawPi, -
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- 2 followers
- 5 replies
- 434 views
Hello folks, I need help with something, and I think the feature I require isn't part of the Invision community but is very useful. I need a way to send a sequence of onboarding emails to the users who register. What would be even better is to send different sequences to different user groups. At Topgold.Forum, we have the following: Members (who can upgrade to 2 or 3) Premium members Company Representative (who can upgrade to 4) Verified Companies. I want to be able to send different onboarding email sessions with features, etc, for each of these groups at custom intervals. What solution do I have besides, I suppose, z…
Last reply by Randy Calvert, -
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- 2 followers
- 2 replies
- 346 views
Hi,after update IPS from 4.6 to 4.7 i have problem. After login or logout page is not loading. When i enter page from default link it working, i am logged or unlogged, but it dont redirect to main page. Php 8.1 Error is: ERR_TOO_MANY_REDIRECT
Last reply by Randy Calvert, -
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- 1 follower
- 1 reply
- 385 views
Is there a way to organize and edit the tags?
Last reply by Daniel F, -
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- 3 followers
- 7 replies
- 438 views
Which version of FA does the latest IPS support?
Last reply by Safety1st, -
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- 1 follower
- 2 replies
- 344 views
How do I make a latest event widget include the picture of the event? Now all widgets that I can find do not show event images... It would be great to have widget looking like this like on the index page of Events app.
Last reply by Meris4x4, -
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- 6 replies
- 509 views
I have a user who sent me a note that I should force users automatically use SSL. He mentions that this might be done in the core settings of Invision and where I see http://, add the s to make it https:// I don't know where to do this or if it's something I should do. Any assistance would be great. Thanks!
Last reply by Happy go Lucky, -
- 1 follower
- 6 replies
- 478 views
I want to move a couple thousand users to a new member group. I understand IPS does not advocate editing things directly in the database, but it would save me many hours of editing individual records in the ACP. Can I edit member_group_id directly?
Last reply by Nathan Explosion, -
- 3 followers
- 10 replies
- 1.1k views
I could swear I've set it up before and yet links appear with a blank image. I searched my ACP for "open graph" but got no result. Thanks!
Last reply by teraßyte, -
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- 2 followers
- 1 reply
- 321 views
Is it possible to somehow show customer Customer field information on the Invoice page? It's very inconvenient when you have to check multiple pages to gather all the required data to ship the merch?
Last reply by Marc, -
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- 2 followers
- 4 replies
- 509 views
Hello, when creating a gallery category there is no way to set a category cover for it. It is only possible from what I discovered by creating said category. Then creating an album, uploading the cover image as a picture and set it as a category cover then HIDE the album. Way too complicated. Is there a more suitable way to achieve this?
Last reply by Meris4x4, -
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