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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 17.5k posts
    JohnDar
    Moving attachments files to S3 stuck at 65.21%
    JohnDar,

  1. RSS Export

    Lunars,
    • 2 replies
    • 345 views
    dieselpowered
    dieselpowered

  2. IPS4 - Nginx config

    Mihoko Okayami,
    • 0 replies
    • 801 views
    Mihoko Okayami
    Mihoko Okayami

  3. Block Manager IE and FF

    mesteele101,
    • 0 replies
    • 292 views
    mesteele101
    mesteele101

  4. RC4-RC5 Upgraded - Now can't access site

    SparrowMason,
    • 10 replies
    • 483 views
    SparrowMason
    SparrowMason

  5. Games in IPB 4

    Durango,
    • 0 replies
    • 303 views
    Durango
    Durango

  6. Hidden Profile Field

    John 3:16,
    • 5 replies
    • 353 views
    John 3:16
    John 3:16

  7. RC5 Can t see my own profile as admin

    Christophe,
    • 7 replies
    • 461 views
    John 3:16
    John 3:16

  8. Something went wrong - New Database creation

    esquire,
    • 0 replies
    • 309 views
    esquire
    esquire

  9. Prefixes Settings

    esquire,
    • 0 replies
    • 329 views
    esquire
    esquire

  10. Tags or Categories, Tags per Category?

    esquire,
    • 0 replies
    • 331 views
    esquire
    esquire

  11. "personal conversation requiring approval"

    lactsl,
    • 0 replies
    • 336 views
    lactsl
    lactsl

  12. IPB 3 to IPB 4

    Lunars,
    • 3 replies
    • 577 views
    Lunars
    Lunars

  13. Sign in Issue

    cafeboricua,
    • 1 reply
    • 445 views
    cafeboricua
    cafeboricua

  14. 3.4.7 => RC5 upgrade: no images in posts

    Gnuru,
    • 5 replies
    • 418 views
    Gnuru
    Gnuru

  15. YouTube - proper way to embed?

    Square Wheels,
    • 5 replies
    • 405 views
    opentype
    opentype

  16. How to edit the look of embedded media?

    Kirill N,
    • 2 replies
    • 354 views
    Kirill N
    Kirill N

  17. Memcached

    The Jimmo,
    • 8 replies
    • 548 views
    不中用
    不中用

  18. Forum Settings

    Ricw,
    • 0 replies
    • 315 views
    Ricw
    Ricw

  19. upload pictures from mobile

    David McJunkin,
    • 0 replies
    • 296 views
    David McJunkin
    David McJunkin

  20. Going backwards

    Square Wheels,
    • 3 replies
    • 401 views
    Lindy
    Lindy

  21. Custom Fields

    John 3:16,
    • 0 replies
    • 343 views
    John 3:16
    John 3:16

  22. IPS Connect for the version 4

    Kaos1337,
    • 5 replies
    • 526 views
    sijad
    sijad

  23. Max file size?

    Gimpymoo,
    • 1 reply
    • 736 views
    IveLeft...
    IveLeft...

  24. YouTube embed

    Kirill N,
    • 2 replies
    • 348 views
    Kirill N
    Kirill N

  25. Fatal error: Allowed memory

    DD&DD,
    • 0 replies
    • 331 views
    DD&DD
    DD&DD