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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 17.7k posts
    Interferon
    Purchases end hook fails
    Interferon,

  1. Calendar event request place

    lactsl,
    • 0 replies
    • 301 views
    lactsl
    lactsl

  2. How to change color

    Bruce_man,
    • 7 replies
    • 1.2k views
    steve00
    steve00

  3. [RC5] Error view home page

    EnzoC,
    • 0 replies
    • 392 views
    EnzoC
    EnzoC

  4. Commerce/Nexus Subscription

    John 3:16,
    • 0 replies
    • 338 views
    John 3:16
    John 3:16

  5. Can Search default to Forums? How?

    chilihead,
    • 2 replies
    • 429 views
    chilihead
    chilihead

  6. How to make sidebar go away on home page

    enosb,
    • 10 replies
    • 501 views
    enosb
    enosb

  7. Banned

    Square Wheels,
    • 9 replies
    • 727 views
    sunrisecc
    sunrisecc

  8. Is Paypal an option?

    CaptJeff,
    • 0 replies
    • 316 views
    CaptJeff
    CaptJeff

  9. Strange thing happening, Needing help

    Izaya Orihara,
    • 3 replies
    • 385 views
    Sinistra Sensei
    Sinistra Sensei

  10. Content monetisation withAutomated affiliate link insertion

    Eloa,
    • 0 replies
    • 329 views
    Eloa
    Eloa

  11. Can I allow mods to change avatars without AdminCP access?

    cbrXXorg,
    • 0 replies
    • 354 views
    cbrXXorg
    cbrXXorg

  12. New Content - Error Code EX1054 for just one member

    Day.,
    • 2 replies
    • 684 views
    Day.
    Day.

  13. Enable debugging in ACP

    fadedturbulence,
    • 0 replies
    • 361 views
    fadedturbulence
    fadedturbulence

  14. How to add a custom.css for front end theme adjustments only?

    Azhar Shahzad,
    • 2 replies
    • 450 views
    Azhar Shahzad
    Azhar Shahzad

  15. Hot Topics

    cafeboricua,
    • 3 replies
    • 375 views
    The Jimmo
    The Jimmo

  16. Members are getting emails of posts

    cafeboricua,
    • 2 replies
    • 395 views
    cafeboricua
    cafeboricua

  17. Update check

    Incarnia,
    • 0 replies
    • 400 views
    Incarnia
    Incarnia

  18. How to install the Converter application ?

    Durango,
    • 6 replies
    • 477 views
    AndyF
    AndyF

  19. How do I fix the spacing displayed for Location?

    Square Wheels,
    • 6 replies
    • 657 views
    The Jimmo
    The Jimmo

  20. How to Download Database records

    Gnuru,
    • 1 reply
    • 531 views
    Ali Majrashi
    Ali Majrashi

  21. Enable signatures

    sH00ter,
    • 1 reply
    • 437 views
    Woodsman
    Woodsman

  22. How To Change Default Address Field?

    Scoobs,
    • 0 replies
    • 415 views
    Scoobs
    Scoobs

  23. Members error

    cafeboricua,
    • 1 reply
    • 436 views
    Sinistra Sensei
    Sinistra Sensei

  24. Notification Overload

    MadMikeyB,
    • 2 replies
    • 471 views
    MadMikeyB
    MadMikeyB

  25. Using Rating Stars for Custom Database Fields

    Sinistra Sensei,
    • 0 replies
    • 474 views
    Sinistra Sensei
    Sinistra Sensei