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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.4k posts
    teraßyte
    IC 5 upgrade fail
    teraßyte,

  1. Tooltip for forums

    Christopher Bergsten,
    • 0 replies
    • 303 views
    Christopher Bergsten
    Christopher Bergsten

  2. Facebook Registrations

    dieselpowered,
    • 2 replies
    • 289 views
    dieselpowered
    dieselpowered

  3. gallery_bandwidth table

    mycota,
    • 0 replies
    • 263 views
    mycota
    mycota

  4. How do I re-count my members posts in IPB4?

    simonle,
    • 3 replies
    • 615 views
    simonle
    simonle

  5. Error code: EX2048

    OctoDev,
    • 3 replies
    • 342 views
    OctoDev
    OctoDev

  6. Don't show Report File to guests

    Gnuru,
    • 1 reply
    • 324 views
    Joel R
    Joel R

  7. Create Rounded Box in IP.Pages

    Richad,
    • 2 replies
    • 304 views
    Ahmad E.
    Ahmad E.

  8. RC6 - What is this error

    steve00,
    • 0 replies
    • 259 views
    steve00
    steve00

  9. How to load a member with its custom profile fields?

    LaCollision,
    • 3 replies
    • 287 views
    LaCollision
    LaCollision

  10. Custom profile fields values keys?

    LaCollision,
    • 0 replies
    • 284 views
    LaCollision
    LaCollision

  11. Partly wrong path for CSS & JS

    Marek123,
    • 0 replies
    • 267 views
    Marek123
    Marek123

  12. WYSIWYG Editor Not Displaying In 4.0 RC4

    noj75,
    • 3 replies
    • 326 views
    GMIC
    GMIC

  13. Commerce/Nexus Billing Checkout

    John 3:16,
    • 4 replies
    • 288 views
    John 3:16
    John 3:16

  14. ckeditor, doksoft_ckeditor_templates error

    Mihoko Okayami,
    • 1 reply
    • 332 views
    Rhett
    Rhett

  15. Custom widgets?

    Will Munny,
    • 4 replies
    • 406 views
    jackflash
    jackflash

  16. IBP 4.x.x error help

    stuart.ikov,
    • 0 replies
    • 274 views
    stuart.ikov
    stuart.ikov

  17. Disable background BBCode?

    OctoDev,
    • 0 replies
    • 256 views
    OctoDev
    OctoDev

  18. Link in post: open as _blank

    Lunars,
    • 0 replies
    • 265 views
    Lunars
    Lunars

  19. Not sure if this is a bug or config setting

    Barlee,
    • 0 replies
    • 286 views
    Barlee
    Barlee

  20. Version 4 Upload/install error

    Barlee,
    • 20 replies
    • 479 views
    Barlee
    Barlee

  21. bbcode editor ??

    OctoDev,
    • 1 reply
    • 302 views
    opentype
    opentype

  22. Missing a bunch of CSS

    OctoDev,
    • 8 replies
    • 464 views
    OctoDev
    OctoDev

  23. RC6 can't embed YouTube

    Square Wheels,
    • 1 reply
    • 264 views
    Ivan Trubadurov
    Ivan Trubadurov

  24. vB paid subscriptions to 4.0

    chilihead,
    • 4 replies
    • 307 views
    chilihead
    chilihead

  25. Forum Custom Fields

    John 3:16,
    • 2 replies
    • 550 views
    John 3:16
    John 3:16