Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,912 topics in this forum
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- 1 follower
- 8 replies
- 297 views
I have 2 licenses for IPB and I accidentally purchased something for the wrong license. Is there a setting somewhere in the client area that allows one to transfer components purchased to another license? anybody know?
Last reply by AndyF, -
- 1 follower
- 5 replies
- 388 views
Hello We have found the design of the sidebars menu (as shown below) very useful and would like this or a similar thing on our website. Is there a guide for creating this like the IPB release notes guide or can anyone help? Thanks Rob
Last reply by opentype, -
- 1 follower
- 0 replies
- 219 views
Hello ! I've just noticed that a member can edit his old posts, even if he is moderated. The member did it himself to post bad words and I was also able, using his account, to edit his old posts too. His account is now banned. How can I prevent members whose account is moderated from editing their old posts ? Thank you.
Last reply by SecondSight, -
- 0 replies
- 296 views
Hello We have found the design of the sidebars menu (as shown below) very useful and would like this or a similar thing on our website. Is there a guide for creating this like the IPB release notes guide or can anyone help? Thanks Rob
Last reply by Rob Pearson, -
- 1 reply
- 229 views
Hello @-RAW- and everyone So on our website we have set the award to be issued by the account 'British Borders' as shown below: However when an award is being issued the above setting is not detected for some reason and instead the award is granted to you by yourself as shown below: This has always been the case and we are eager to resolve this.
Last reply by Simon Woods, -
- 0 replies
- 266 views
Can anyone give me any advice please. I have a Guestbook and it is linked to our website and forum there are some 5,000,000 if not more entries World Wide. I however am starting to realise that IPB Board is moving more and more to PHP 7 now my prediciment is this the guestbook will not work with PHP 7, and the writer of the software who did it for me has stopped working, and I can no longer contact him, I paid for the guestbook outright so the copyright is mine. Is it simple to get it to work with version 7 PHP if not do you know of anyone who could fix it for me. I really cannot afford to lose it under any circumstances, it really is a must have. …
Last reply by Calvin39, -
- 1 follower
- 0 replies
- 422 views
Dear fellow IPS customers, I am trying to grab data from my database about certain topic's and post do you know or have examples or a some un-written guide which would allow me to grab that data?
Last reply by PedroNL, -
- 5 replies
- 416 views
Okay, so here's my problem... A few years back, two members on my community began exchanging messages. Nearly 500 pages of messages and quite a few years later and they have literally traveled across the world (Australia to the US), met up, developed a relationship, they became engaged and are planning marriage. They still converse through the original conversation on my site, though. Yesterday, the woman accidentally deleted the 500 page message while trying to delete something else and the guy isn't able to add her back into it. Neither am I. Any ideas how I can restore her to the message? I thought I might be able to go into the database via phpMyAdmin and find her mem…
Last reply by Morrigan, -
- 2 replies
- 203 views
Hi, I think i've started to chase ghosts with this now, but after several hours of debugging my own code and curls, i cannot find any errors with it myself. If i for example update "core/members/13" (I am member 13), i only get "NULL" as the content, regardless of what i write. Request is attached as "request.txt" (parsed request) and response as "response.txt" If i set any value in the "About" field on my profile, i can get it, but when I POST the query it is NULL. Can you guys please help me to find what issue I am having with this? You will probably say "do this" and i will feel stupid Thankful for your answer! Regar…
Last reply by Peter Persson, -
- 4 replies
- 345 views
Hi - I'm sorry if this has been covered, I did search, but couldn't find anything. Invision support have kindly done our upgrades for me over the past few times.. I've had problems with ftp in the past, and lost confidence in doing it myself. However, they have said that now we have version 4, upgrading is simpler. I'm running 4.1.19.1 and we now have the notification to upgrade to 4.1.19.3. Can I confirm how this now works, is it done more automatically from within the AdminCP, or will I need to use ftp? Many thanks.
Last reply by Randy Calvert, -
- 5 replies
- 269 views
Hello; Is there an option to get last created topics in "Stream" tabs ? I think i have missed something Thanks
Last reply by Simon Woods, -
- 0 replies
- 350 views
Does the total maximum storage space quota per group apply to gallery uploads?
Last reply by Wolf, -
- 1 reply
- 250 views
how can I bulk change all of these icons? can find the file name to FTP a new file name
Last reply by Foolboy, -
- 1 follower
- 2 replies
- 221 views
Both here and in my forum these activities are empty. https://invisionpower.com/profile/531844-dsystem/reputation/ I believe that this link would be to visualize the reputations that I sent and received. Do I have to activate or configure it somewhere?
Last reply by DSystem, -
- 0 replies
- 313 views
I just recently setup SFTP file storage. The upload works fine, however, when someone goes to download a file, we get a COULD_NOT_DOWNLOAD exception thrown. Why does IPS4 proxy downloads stored remotely? Shouldn't it just use the URL I set when configuring the remote file storage? :\
Last reply by ZackL, -
- 1 follower
- 5 replies
- 377 views
I think something is wrong Edit Ignore, it just went through
Last reply by hjmaier, -
- 1 follower
- 6 replies
- 446 views
So now that Chat app is dead how do we completely remove it? I went ahead and went in my ACP and under application I went ahead and uninstalled it. It will still show under applications not currently installed. Does IPB plan on cleaning it up and on the next update having it removed completely and the files associated with it? Just wondering how you guys are going to handle it?
Last reply by nodle, -
- 7 replies
- 443 views
Anyone ever run into a problem where the Admin can make a post or reply and it's instant, when a member does it will just hang at saving and eventually timeout. This is even with all the default theme and all customization disabled. Any ideas? Just started out of the blue.
Last reply by Pinoy Biscuits, -
- 2 followers
- 4 replies
- 263 views
When I go to share a post on google+ it brings up the image of one of my members avatar, how can I stop including member avatars as the main image when i'm sharing posts? I have the correct meta tags for google which uses og:image My og:image is But this never comes up, its always the Manchester United image?? Thanks in advance.
Last reply by boro_boy, -
- 1 follower
- 4 replies
- 309 views
Hi I have a great plugin but if accessing my site through tapatalk it messes things up. Is there an easy way to detect if user is using tapatalk? Plugin developer says he can make an "If statement" but doesn't know how to detect Tapatalk presence. if (Tapatalk) { */ don't run plugin } else */ run plugin } Something like the above... any tips? How can I detect Tapatalk?
Last reply by sudo, -
- 1 follower
- 6 replies
- 338 views
I have a problem where Activity Stream is not showing "everything". My Activity Stream (I do most of my browsing through my Activity Stream) does not show any of the Admin posts - I haven't investigated to know if it effects other sub-forums. But it is important to me that these come up so I can keep on top of Admin posts for obvious reasons. Currently the only way I know if there has been any posts in the admin section is if I go to the front page and scroll down to the Admin Sub-forum.. Everything has been selected so nothing should be filtered out. . I've taken snip shots of them. This is my an admin panel view with an unread post in it from 5 mi…
Last reply by SMN_Admin, -
- 0 replies
- 216 views
This is showing on several sections but there are in fact no threads pending approval. How do I remove?
Last reply by Daddy, -
- 2 replies
- 300 views
When I use the side panel to add a live stream panel to my site, I want it to autoplay, but to be silent. All HTML based code for an iframe and the stream code to disable autoplay or audio don't seem to work. After weeks of searching, I've been told I may need to add custom CSS to support disabling of audio. I'm not sure if this is something I can ask for here, but I thought I would try. Is there a snippet of CSS I can add to custom.css to allow for disabled audio on embedded streams? I'm trying to do this for Beam.pro - the basic code is // <iframe src="https://beam.pro/embed/player/661570"></iframe> // Very simple. But I'm not sure w…
Last reply by Vegan Gaymer, -
- 1 follower
- 7 replies
- 396 views
Hi All, Is it possible to change what image is used when sharing to Facebook, we want to share a lot of stuff and it is always going to be the same image, how do we alter the image? Thanks in advance
Last reply by Apfelstrudel, -
- 1 follower
- 1 reply
- 256 views
Getting this error when trying to use utf8convert on localhost Error: Can't find file: '.\forum\ibf_contato_departamentos.MYI' (errno: 2 "No such file or directory") File: \system\Db\Db.php Line: 214 Anyone please help.
Last reply by AndyF,
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