Gary

I still have a neglected community on 4.6.12.1, so don't feel like you're the only one. 😅 Let us know if you encounter any issues during the upgrade process. Hope it all runs smoothly for you.

Hi @Larry Kachadorian, Just to give a bit more detail behind this: You can watch the full Cloud Architecture Chat for some more insight by visiting the following topic.

Just an FYI that I've moved this topic to the Marketplace -> Support Help & Support forum. 🙂

Hi @Selcuk Keles, If you are receiving the notifications every day after hiding it until tomorrow, then it is actually doing its job. There is no way to remove them entirely as the intention is to inform our clients that PHP 7.4 is reaching end of life and no further security updates will occur on communities using older versions of PHP. It will only be a matter of time before you encounter issues. Just to put it into perspective, PHP 8 was released on 26 November 2020. We want to ensure our clients are up to date and don't expose their communities to security vulnerabilities in the long run.

I have just moved this to the correct forum for greater reach. Best of luck with your search, @H5K.

Thanks for sending that through. I will add it to your ticket now. Please keep an eye out on your emails in the next couple of hours for a response from our team.

Hi @Tyler Dotson, We do understand your concerns and frustrations, and we want to help you get back into your community quickly. I have reviewed your two original topics and can confirm that two separate colleagues have contacted you fairly promptly. @Marc Stridgen has also advised he escalated a ticket so your issues can be discussed and resolved with you directly via email, of which you have been replying to quite a few times. Have you received the instructions to access your administrator account that has been provided by @Jim M? If not, please advise and we will have them sent to you again. Feel free to send me a private messaging containing a new preferred email address and I will add that to your ticket for reference. We will get this resolved for you and do appreciate your patience throughout the process. In the interim, let's work together to get a positive result all round.

Glad this one was sorted out for you, @mikeexplorer! Please let us know if you encounter any other issues.

Hi @TIKUHLA, Thanks for following up and informing us that everything worked out in the end. Glad to see you're back up and running! Please don't hesitate to let us know if you encounter any other issues.

Hi @Carole Asselin, Please don't hesitate to reach out here if you encounter any issues during your conversion. And thank you as usual, @Randy Calvert, for your assistance. 😉

Hi @cacique, If you encounter any issues during your upgrade, please don't hesitate to get back in touch with us for assistance.

I am just quoting this here to provide a workaround for those that may support your feature suggestion or are interested in editing this message for their own communities. I have taken this from the topic you posted in Help & Support.

Hi @OptimusBain, Please be assured that it's never a waste of time to suggest something new you want added to Invision Community. I, along with other IPS staff, do indeed read each and every single suggestion that comes through, but it would be unrealistic to implement each and every one. We always want to do our very best in providing a powerful and dynamic suite of products, and despite not having every single feature that is suggested, I do believe we achieve that target quite comfortably. Don't ever feel disheartened. We love the engagement provided by our community!

Thanks for assisting, @Randy Calvert. As usual, if you encounter any other issues, please don't hesitate to get in touch with us!

Stay comfortable with the cheerfulness, it isn't going anywhere! 😉

Hi @403 - Forbiddeen, Thank you for checking back and providing the solution. Hopefully you never encounter the feared 500 Error message again. 🙂 If anything else pops up, please don't hesitate to get back in touch with us.

Hi @PBarton, Thanks for clarifying! If you run into any further issues, please don't hesitate to get back in touch with us.

Hi @BAROTTA, You would have to get in touch with your hosting provider as my colleague has advised. There are also ample resources online to assist you with this if you know your way around your server. Unfortunately, anything server-side on self-hosting plans are not within our scope for support.

Hi @CAV on TA, Have you purchased a plugin from our Marketplace or have you developed your own live chat that you'd like implemented on your community?

Hi @Christopher Henry, I know you may already be aware, but I thought I'd mention a list of providers that may be able to assist you in having your theme updated. You can filter providers on the list specifically for theme design too. Just follow the link and click 'Theme Design'. IPS4 Providers - Invision Community

Any time at all! It's always good to know that there is progress on an issue that you are experiencing with your community. In saying that, I have some feedback! 🥳 Your bug report has been looked at and a fix has been implemented! We expect it to be included in an upcoming release. I cannot give you a definite timeframe though, but rest assured it has been resolved. When the next release is announced, please refer to the Release Notes which will outline key changes and additional information associated with that release. And as usual, please don't hesitate to get in touch with us if you encounter any other issues! Thanks, @Richard Arch.

Thanks for assisting, @opentype. If you encounter any further issues, @PatrickRQ, please don't hesitate to get in touch with us again.

Hi @MLS, Glad this one resolved itself. If you encounter any other issues, please feel free to get in touch with us again.

Hi @Ramsesx, Thanks for highlighting this. I will pass it onto the dev team for review. In the meantime, and what @teraßyte was explaining, you can click the 'Drag files here to attach, or choose files...' and upload your .mp4 file that way which will not display the error message. I will follow up once I've heard back from the team.

Hi @sychn, Glad this one was resolved for you. Thanks for your help, @Meddysong. 🙂