Rizenmusic

These news are nonsense. From what they are to the way they are being communicated.
"It's not bad news" - yeah, that's right. It's not bad news, it's terrible news. You can't call a 50% price increase "modest" while removing e-mail support and pricing it 1250$ annually. 
By doing that you effectively cut hobby sites like mine. Paying 215$ for software that isn't making money in a country where median salary is 400$ is not a good idea at all.
But what's even worse is that you lack honesty in this. Instead of communicating this like "guys, there's a huge change in our business model, we now want medium and large businesses as our clients" you say something about "modest" price increasing and "strong community" that will help with bugs how? Why would I want to pay 215$ annually for not being able to deal with bugs at all? And I've found many before, which I was able to resolve thanks to your now gone support.

I won't be supporting this.

Today adding new plugins to the CKEditor is a lottery: maybe it will work, maybe it will ruin the editor completely. No previews, no tests, no undo. If a plugin brake the editor, the only thing you can do is to reset it. And add all previous plugins manually again and arrange all the buttons again. Managing CKEditor plugins in Invision Community is a very implicit process. 
I think Plugin manager for CKEditor will help many Invision Community customers who are not limited to standard CKEditor capabilities.

Hi! Achievements system is a great one and it can boost activity. But in it's current state there's just too many of them and their value is decreasing the more achievements users earn. Say, we have achievements for 10, 50, 100 and 500 posts. So when user will reach 500 posts they will have all 4 of them which is not great. And it's only one system. When we add another achievements to it it becomes a mess because achievements page is full of ranks of the same achievements.
I propose a simple solution. Instead of changing the system from scratch you can provide two variants - for those who are happy with so many achiements and for people who don't like how they work. In rules you'd need to add another condition like this:
then: assign a new achievents (exactly like it is now)
replace achievement (if exists) [dropdown list of achievements] with assigned one.
 
This will make this system much more usable.
 

These news are nonsense. From what they are to the way they are being communicated.
"It's not bad news" - yeah, that's right. It's not bad news, it's terrible news. You can't call a 50% price increase "modest" while removing e-mail support and pricing it 1250$ annually. 
By doing that you effectively cut hobby sites like mine. Paying 215$ for software that isn't making money in a country where median salary is 400$ is not a good idea at all.
But what's even worse is that you lack honesty in this. Instead of communicating this like "guys, there's a huge change in our business model, we now want medium and large businesses as our clients" you say something about "modest" price increasing and "strong community" that will help with bugs how? Why would I want to pay 215$ annually for not being able to deal with bugs at all? And I've found many before, which I was able to resolve thanks to your now gone support.

I won't be supporting this.

Just without those of us who don't make money out of it, right? 😉

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

Just without those of us who don't make money out of it, right? 😉

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

I don't believe that to be the case, Matt.
I do not expect IPS to hold its prices, but this is not just a pricing issue. There are a number of issues:
It's a big price increase (46% for me), in one fell swoop, on an unsuspecting customer. That introduces a shock factor to the equation. That is entirely of IPS's making. Smaller incremental adjustments to pricing, inline with inflation, are easier to absorb and to plan for. This increase is not. It was not communicated. I cannot tell you how furious I was to find a new price on the website, with a changed renewal term, without so much as a word from IPS. I therefore have little time to absorb, reflect or plan for it, and being on the smaller hobbyist side of your userbase, I now have serious doubts about being able to continue to be a customer. That is a shame after a decade of being a loyal customer, but I guess that's part of the game. It benefits your cash flow and hurts ours. You get a chunk of cash in one go, whereas you would have previously accepted it in two. It's stated that this is in part for simplicity, yet I can see no justifable reason for this claim. How hard is it to set 6-monthly renewals? You've done it for years. Bringing it inline with industry standards isn't a compelling reason - IPS is now just as inflexible as other industry players. The communication, when it did arrive, was completely tone-deaf. "Don't worry, it's not bad news"... Yes, it is. It's not only an unexpectedly large price increase with little notice, but it's changing the frequency too. Neither of those things are good news for me. The costs were communicated in monthly terms when the renewal is now collected annually, which screams of smoke and mirrors.

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

It's not about the fact that prices are rising. In my country it's a constant process, they never stop. It's about:
1. That the gap between old and new prices is 50% which is a lot. I don't see many businesses do this to their loyal clients. We would understand something about 15-20%, not 50%.
2. That you guys try to sell it like "but look at monthly rate! Not a big deal!". You seem to forget that people who are able to spend hundreds of dollars on forum software are adults and wouldn't fall to cheap marketing tricks. I'm a marketer myself, and I know exactly what is happening here.
3. That you didn't inform us before this decision so any hobbyists could pay for their software. The greediness is not good.
4. That you try to sell it like IPS is the best thing ever, some premium software that is nowhere near it's competitors. But would the best software company treat it's customers like this? For real? 
5. That you tried to cover it under website redesign.
6. That you're telling us "pay more but if you have a problem - go ask community"
 
You know, it feels really bad. It's a really bad publicity. How many existing clients will recommend IPS after moves like this, how do you think?
 

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.

@Mattwhat would you say if your barber would tell you that your haircut costs now 50% more just before they finish it, but then tell you that it's not a big deal because they didn't want to be the cheapest, just the best? I bet you would be furious and rightfully so.