Jim M

1 minute ago, ChrisB. said:

Error: Call to undefined method IPS\IPS::checkThirdParty () (0)

This would indicate you're missing files so would want to do the manual upgrade.

As you're updating from an old release, you may wish to perform a manual upgrade if the automatic upgrader is causing you problems.

3 minutes ago, Egorkin said:

I'm making up a list of questions. And each user gives their own answer. Right?

Yes. Users would supply their own answers, that is what makes it secure 🙂. 

18 minutes ago, Egorkin said:

Why didn't the IPB authors make sure that each user came up with individual questions for himself?

You can select from a list or make your own questions. The user would select a question and insert their own answer. 

9 minutes ago, Egorkin said:

Is there a tool (utility) that checks the correctness of the rights to files/directories?

The install/upgrade utility will do a cursory check over your system. It also is available in ACP -> Support.

MP3 and other audio files supported by browsers can be embedded in topics and played by the browser. The same goes for MP4 and other video files.

In our Spam Defense settings, you are setting it up that every member needs to be manually reviewed prior to continuing on with validation settings. You will want to change this in ACP -> Members -> Spam Prevention -> Spam Defense.

We recommend the following flow:

8 minutes ago, marklcfc said:

Doesn't really help as the suggestions in there seem to be for new accounts, which I already have on mod queue and no new members have actually made this spam posts, its been current members

You will want to read through the whole topic, as it discusses how spammers are logging into accounts which have had credentials compromised through other sites and posting spam on yours. Enabling Two Factor Authentication is the best way to combat this for the future. You may also wish to use the force password reset function, which is also discussed in that topic, on all members if you see this happening a ton. 

I would recommend reading through this topic here as it is related to this, if not the same issue:

3 minutes ago, WebCMS said:

I guess the custom buttons are for specific purposes (Eg: Stock Replies) and it would be ideal to use built-in functionality instead of cooking our own. CK Editor has most of the buttons that can be provided in the ACP which can be exposed by admins.

Custom buttons allow you to create what you want, like a button for a horizontal line. Stock replies are completely separate feature. You can also install CKEditor plugins. 

38 minutes ago, WebCMS said:

Not everyone can have the ability to edit HTML except admins may be temporarily due to security reasons.

HR should be a toolbar item

This is the purpose of the custom button 😉. You set it up in HTML but your users just click the button in the toolbar to evaluate it.

6 hours ago, ntrivilino@alice.it said:

is it possible to rename the index file (so that it is no longer found by attacks), for example index2.php, but still make the site work? what should I change?

It would take some server configuration and potentially break areas of the site plus be outside our scope of support. I wouldn't recommend it because it's a decent amount of work for a short-lived breath of freedom as the attackers will find it again.

The best solution would be to simply block the incoming attackers at the network/server level via a firewall or advanced WAF. 

4 minutes ago, Jelly Belly™ said:

Now its affected Firefox, cant access my site, all history etc removed

Could you please try clearing your cookies for your domain and seeing if that improves?

5 minutes ago, Jelly Belly™ said:

I have and I'm still getting the same issues as are many others trying to access my site

Unfortunately, I am not able to reproduce this but thank you for reporting. We will try a few things on our end to see if this is still happening in specific areas.

5 minutes ago, Sonya* said:

I am writing from mobile. Your community invisioncommunity.com is not accessable from my desktop chrome right now. The same error, redirecting to admin/install. 

No issues with incognito mode. 

This is evident of a caching error, as detailed above. Could you please try clearing your cache and cookies?

As mentioned here, please clear your browser cache as the issue has subsided since 4pm EST yesterday. Apologies for any inconvenience.

Just now, Jelly Belly™ said:

 

this issue only started happening for me this morning GMT

i've cleared all browser caches and I'm still getting issues, on brave for instance the front page of my site works but clicking any link take me to the admin install page

Please ensure you are clearing your whole browser cache for your domain. Not just a keyboard shortcut to do so for 1 page.

Sorry for the inconvenience, the issues should be resolved as of 4pm EST yesterday. However, if you're still encountering getting installation pages, please clear your browser's cache as it may be inadvertently storing it.

Could you please clear your browser’s cache and try again? It may have been a brief issue but your browser has since cached the reply. 

Sorry for the inconvenience. When accessing your site, it is currently online. Are you receiving this on a particular page?

I added the CSS elements to control force the width. For instance, a line up from where you're at, I added width: 100px; on that element and it shrunk the width down to it.

You will want to check email errors from your email service in ACP -> System -> Email Settings. 

If there are no errors, we would require access to provide further assistance:

4 minutes ago, Gauravk said:

May I know how did you do that, through DB or file access? In case I encounter it again, I can fix such issues.

In this case, I just put a hard width on the element in browser tools and the normal Block Manager tools became available since it wasn't an infinite horizontal scroll

Please be advised I have removed the block for you.

40 minutes ago, Myke Pro said:

I have written directly to the sales email but have not received a response. Somebody could help me?

Apologies, our sales department is a little backed up at the moment. Looks like someone responded to your initial concerns though.

41 minutes ago, Myke Pro said:

1. What exactly do I get with the Classic version? It indicates it on the pricing page but it seems like very little information to me. Do you have detailed specifications indicating limitations?

Classic is all our applications, hosted on your own machine. Classic does not include Courses, our "live" feature items, video encoding, and some other features which are cloud only at this time.

43 minutes ago, Myke Pro said:

2. I understand that we are currently running version 4. If I purchase the classic license right now, will I be able to upgrade to version 5 for free or will I have to renew again?

You would need to have an active license but you will gain access to version 5, at this time.

43 minutes ago, Myke Pro said:

3. Do you plan to launch Courses in the Classic version? For new forums on a budget, it is almost impossible to purchase a $149 per month plan and be able to use the updated courses.

It is Cloud only at this time. There are no plans to change this.

43 minutes ago, Myke Pro said:

4. If I buy the classic version, do I have to renew my license to update the software whenever I want or do I have any limits?

To gain access to software upgrades, support, the spam defense system, GEO IP address, etc... requires an active license. 

44 minutes ago, Myke Pro said:

5. Are Clubs included in the classic license?

Yes, that is a Core feature.

2 hours ago, Heather Marrs said:

For those that have used live topics, what is the benefit other than it automatically creates a forum and keeps the chat history?

I will let actual users state their experiences and benefits. However, the idea of the live topic is that you can have your live event with people asking questions, leaving comments, etc... Then have it transferred to a forum topic, have everyone see those questions/comments/etc... that happened live and continue right along without missing a beat.

We use it in our monthly webinars about releases and upcoming items. It's been pretty successful in that right to see comments build from live to recorded webinar.

2 hours ago, Heather Marrs said:

Does it make sense for us to find another solution to make live streaming work? 

We use Zoom which casts live to YouTube, if that helps any.