Marc

Its not a regular thing, no. But this has now been resolved, so we shouldnt see it popping up again. I'm sure our sales will appreciate the drinks 😉

Picking up on your ticket now

Thank you for reporting. I have added a bug report for this so that we can get it fixed in a future release

Hello, Please submit a ticket and we can then get some information from you to see if we can track down your issues. Facebook are known to change things at times unfortunately, but Im sure we can get it figured out for you

Hi there. I can see your ticket and have just responded to this for you. This does need review from another department in your case, so someone will be in contact as soon as possible.

Please submit a ticket and we can take a look to see whats going wrong there for you

We would generally advise on disabling all 3rd party items and testing, yes. However if you are still having issues the please respond back to the ticket

If you are sure that there is no limit that has been set for the group that is trying to edit, then please submit a ticket and we can take a look for you to see what is happening

Added to the list for future guides.

So happy there was a reaction for that

Its likely not related to the issues he is having there, but since you asked 🙂

We've now got that escalated for you, so hopefully we should be able to get you a resolution soon

Sorry you appear to be upset there. At the time of reading this, I hadn't seen your response to the ticket in question. I have just responded to that ticket requesting access, so if you can pick up on that, we can certainly take a look for you. The information I was giving you there was based solely on the images above

We can take a look at this in your ticket as we go through. Note however this is not related to your issue. Take a look at the list, and you will notice there is actually a 3rd party item which is referenced before each of those. Thats what is causing this particular error.

I'm very sorry you appear to be having issues with the software. I have taken a look at your ticket, and it appears you actually purchased priority support only last night. The priority support package means you would be assessed earlier in the queuing system, however of course that Would not have happened until it was purchased. Im not sure what is causing you downtime there, as from what I can see you have an issue with editing. Of course we can get that looked at for you

No problem at all. These things happen 🙂

As mentioned in your ticket, no upgrade was performed on your site by our support staff.

The only way in which to do this would be to restore the backups taken before your upgrade. There is no way in which to revert a failed upgrade other than that. We no longer support the 3.4 series in any way unfortunately. However we can offer paid conversions from that platform. If that is something you would like to explore, please submit a ticket on this.

If its any activity feed you are looking to switch off, you can do this from the module. Take a look at the guide here on module permissions. Its the content discovery module you would remove all the permissions from

There isn't a way to simply unhide all unfortunately. You can however select large numbers of items from the hidden content section in your moderator CP, which may make it somewhat faster to achieve.

Please submit a ticket and include screenshots of your settings. We can then advise accordingly for you.

Hello, Please submit a ticker and we can take a look

The commission is given to the person referring, and not to both. Any purchase at all is eligible for commission, unless you specifically state for only set items to be eligible.

Thank you for your kind words, Davy. Always happy to assist where we can 🙂

There is no direct support for that item specifically, however we do have people who integrate many items themselves. How easy that is will of course depend upon the full instructions provided by post affiliate. That said, your issue will be the PHP version there. The current release does not support anything below PHP 7.1, so if they are insistent on version 5, you could not run it in the same location as your community.