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Marc

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Everything posted by Marc

  1. Marc
    No problem at all 🙂
  2. Marc
    You would need to take a look at the CSS files on your theme. For example is you look at core.css you will see right at the top you have the following, which shows you that ID uses the font size associately with 2x_large #elErrorMessage { margin-top: 0; font-size: {fontsize="2x_large"}; font-weight: 500; line-height: 1.4; max-width: 800px; }
  3. Marc
    Each text element is under one of those categories (medium for example), and so would affect more than one area. If you wish to change the font size of one item specifically, you would need to customise this in CSS in your theme.
  4. Marc
    I have split this topic, as I see you have now edited to add the error message and its not related to what was in the other topic Please update your access details on file to that we can take a look at this. We are not seeing the full error message there, and need to see whats happening
  5. Marc
    Have you followed what was stated in the link above? I looks like something is not up to date on your system
  6. Marc
    Using a 3rd party item such as the one above would be the only way in which to do this at present
  7. Marc
    As mentioned, if you go to your storage settings, then edit your storage configuration, you can change the path there. If you are then still having issues, please update the access details on file and I'll take a look for you.
  8. Marc
    I would advise on disabling the caching method being used, as it seems its clearly causing you an issue there.
  9. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  10. Marc
    Im in there now. Please check the items I mention above, but also please bypass the word filters on one of the other groups that is having issues, and try posting a new one. With you saying admin are having no issues, Im wondering if something there is causing you problems
  11. Marc
    If you update your access details, I can take a look to see if there is anything obvious there. In the meantime, please check you arent running anything like vanishcache, and check mod_security logs on your server
  12. Marc
    Glad to hear you got it through ok
  13. Marc
    We are unable to assist with the 3.x series of products unfortunately. I would advise on upgrading to the latest release of the platform. That will be likely be using the recaptcha v1 which was discontinued
  14. Marc
    It appears I am doing something differently to you there. I have sent you a PM with a video of exactly what I do on your site. Please could you let me know what I am doing differently to yourself there?
  15. Marc
    Would have thought the same, but unable to replicate on my instance here @Esperanto are you ok for me to create a category for testing there?
  16. Marc
    Given this seems to be hosting related here, it may be worth giving the above a shot
  17. Marc
    What caches are they clearing to correct this? Is it server side caching you have running?
  18. Marc
    As mentioned, I would need to know exactly what settings you are changing, as Im unable to replicate on my end unfortunately
  19. Marc
    Are you referring to yourself in terms of admin, or the user? If yourself, then you can remove some of the email copies in Commerce>Payments>Settings>Email Copies. However as far as the user is concerned, there would be no way to reduce those, as each is needed.
  20. Marc
    Please could you disable all 3rd party items and test this again? If this does not work, please let us know what items you are switching from the default, so I can test this.
  21. Marc
    Of course that would really be a decision for yourself. But you are correct in saying it could be a while for items to be implemented, and thats if they are implemented at all.
  22. Marc
    Yes, that is the attachment option.
  23. Marc
    We would announce any future updates within our blogs (you can see them on the sidebar in the main page). How long depends on where they fit within our development plans. Of course not all suggestions will become a reality
  24. Marc
    Yes, there are suggestions in for that, but its not something that is available at present
  25. Marc
    You are indeed correct in the 2 applications you would need to purchase in order to have those 2 items.
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