Marc
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Everything posted by Marc
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Sorry, there is confusion here in what we are asking for. This is not in relation to cpanel. This is your admin control panel on your community. We need admin access in order to look at the issue. -
I have created a ticket for you on this, so we can get the problem resolved. Someone will be in contact as soon as possible.
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Leading/trailing spaces cause topic title edit to fail
Marc replied to Canis's topic in Technical Problems
I dont seem to be able to replicate this. I have just edited this one no problem. Could I ask how you are editing? Click and hold the title? -
It sounds like everything hasnt been upgraded. Have you looked to check forums isnt showing disabled in System->Site Features->Applications? If its showing an incorrect version, please upload a fresh set of files from your client area, and run the upgrader again from /admin/upgrade
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Please could you provide me with more information? What issue are you having when you are attempting to upgrade?
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There is no admin CP access on file at present
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Glad to hear you found the culprit 🙂 Please ensure you report it to the author
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No problem. 🙂
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If you disable all 3rd party items and test that, do you get the same error?
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It depends on the browser. Please check this on safari
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This is not quite the same. The issue in the ops case is they dont believe they should have anything at all being mod queued.
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This is what happens when you answer topics before coffee. You are quite right
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The only way you would be able to disable search completely would be to disable content discovery. However that would disable many search areas, including streams. You would do this by removing module permissions You can disable search entirely by disabling the search module. Please see the guide below on how to do this https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/member-permissions-r305/
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The fix for this has not quite made this release. It does however look to be tagged for 4.7.2
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I have created a ticket for you on this, so we can get you sorted out
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A test installation has already been activated for this license key.
Marc replied to SDARPREZ's topic in Technical Problems
I have gone ahead and reset that for you, so you can get your testing done -
Please let us know if that is not the case, and provide an example so we can take a closer look for you
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Glad to hear you got to where you needed there 🙂
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There is no facility to achieve this at present within the software. Could you explain further what it is you are trying to achieve?
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We can provide only limits support for sites running on environments alternative to apache. If you are getting an internal server error, you need to check your server error log to see what error you are hitting
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Have you perhaps considered our cloud platform? I ask as if you are considering a change of hosting anyway, it would save you ever having this kind of situation again
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Social Media Promotion Bug: Facebook Parameters Out of Date
Marc replied to Dreadknux's topic in Technical Problems
Please see the response above from my colleague https://invisioncommunity.com/forums/topic/464562-social-media-promotion-bug-facebook-parameters-out-of-date/?do=findComment&comment=2882896 -
Rebuilding Topics sitemap - Gets Stuck and won't run
Marc replied to greg_repolitic's topic in Technical Problems
Try increasing your memory_limit and then see if it runs. I suspect that is whats causing you the ossues, based on the above. There are other errors there, but those are not related to the invision software -
mov will play only one mac in the browser as it's a mac specific format.
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Have you disabled all applications, plugins, and switched to a default theme? When you do this, do you receive the same error? Once we know this, we can then proceed
