Jump to content

Marc

Invision Community Team
 View Profile  See their activity

  • Posts

    14,983

  • Joined

  • Last visited

  • Days Won

    263

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Forums

Events

Store

Gallery

Everything posted by Marc

  1. Marc
    I need the actual file you are using there
  2. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  3. Marc
    I believe the user to have been rederring to the URL there, rather than in the views mentioned above there Davy
  4. Marc
    There is no built in way in which to achieve this. The "Forum" part denotes where you are in your site
  5. Marc
    At present it looks like you have a stock installation there, without anything else on it. Have you since reinstalled? Looking your current situation, restoring from a full backup really seems to be your only option here. What is happening when you restore? Are you restoring both files and database?
  6. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  7. Marc
    Good luck with the move over
  8. Marc
    You have stated there "the list" but havent said which list
  9. Marc
    It looks like this was an issue with cache. I have managed to get your site back online, but you do have modified files, and there are other issues with your installation I have messaged you about that you really need to resolve.
  10. Marc
    The file you sent me there only has a single entry within it. So it seems there is an issue with your export there
  11. Marc
    You can log in and pay the invoice once your license has expired, yes. You just need to log in once you return (you can).
  12. Marc
    Please could you let me know exactly where you are looking at this? the main member list has no time, so its not clear where you are looking
  13. Marc
    We are unable to extend licenses unfortunately. It will not however cause your site to go offline. You will just loose access to IPS services until you can get that renewed
  14. Marc
    I have created a ticket for you, and someone will be on contact as soon as possible.
  15. Marc
    Unfortunately, this is something that is a problem for many Russian consumers at present, and is no something we are able to work around due to sanctions currently in place against the country. Payment processors are simply unable to process Russian transactions
  16. Marc
    Do you have anything such as mod_security or securi that may be blocking the import? Could you PM me the file you are attempting to use so I can take a look?
  17. Marc
    Unfortunately, there is little we can really do to assist with this at the present time. Unfortunately, if its an individual targeting you, they will find some way around it no matter what you do, until they get bored and disappear
  18. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  19. Marc
    There would be no way in which to really deal with that other than to block the people themselves. If its someone specific coming back over and over, maybe add moderation for the first few posts. It will of course not stop it being saved, but it may stop them once they release its not getting released
  20. Marc
    Sorry, could you clarify here, are you deleting items from the database directly?
  21. Marc
    Spam simply seems to be getting through captcha these days unfortunately, and contact forms is one of the main attack points for spammers. This is one of the reasons we have introduced hcaptcha in our next release, as this appears at present to be more effective
  22. Marc
    There is no way in which to limit the size of a post at present. What exactly is being added that is making them that size? Do you have all spam protections in place that are provided?
  23. Marc
    Are you getting errors? How long ago was this done?
  24. Marc
    We are unable to connect to your sftp with the details provided on file. Please check those and we can then take a look
  25. Marc
    Click on the customer tab, and you should see it on there
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...