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Joel R

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Everything posted by Joel R

  1. FYI just in case you're not aware, Invision Community offers a feature Saved Actions for the Forums. It's basically predefined 'moderator rules' and can be quite powerful. You can also define Alerts in advance, which I find to be useful if you're giving the same information (either positive or negative) to users.
  2. Has IPS ever considered ... Adding default widgets or alerts to their trial version for: - Where to go for help - How to buy - Getting started guides, etc. You have a consumer that is incredibly engaged at this point of the sales funnel.
  3. Does the new editor tie into a Page builder update? Any leaks on what new editor you're using?
  4. Did you attempt to resize the thumbnails?
  5. Hi, I am trying to enter in an address on behalf of a UK customer onto a new invoice so I can mark it as paid. The invoice keeps giving me errors or refuses to accept the address The address is confirmed by Google Maps. Please advise. Joel
  6. I have a dumb question back to you. Is there any reason why you wouldnt / couldn't move only the articles posted by those 5 users first (to a temporary board), and that would leave all of the remaining articles for you to move? For any inverse move, there is the inverse of the inverse ... By the way, in no way am I trying to negate this feedback request. Just thought this might be a tad faster in terms of execution than waiting for IPS.
  7. Agreed. Lightbox on desktop looks nice. Lightbox on mobile is annoying. Hoping ehren can improve the UIX of browsing images.
  8. There needs to be some consideration given to different applications. You don't want to allow zip or exe in regular posting, but you may want to allow zip in Downloads. By the way, I have the same broad issue. I've seen a member, in their helpfulness, send the Mozilla installer packager executable to another member who - bless their heart - actually downloaded and installed an executable file from a random person on the internet.
  9. Some thoughts (as one of my communities is very image heavy): - Make sure you and your members know that you can drag and drop into the upload bar. You do not need to click on Insert. - As @Clover13 mentioned, you should target maximum image dimensions to control the idea display size. I've bucketed some different kinds of images posters: - The casual image posters. They wouldn't use the resize even if presented as an option. - The heavy image posters. These are my members who are posting 10 images per post, and making multiple posts They know about the resize option, but they're not using it. - The blogger. These are people writing specialized articles with custom layouts and offsetting images. They're the few people who actually care about image alignment and image resizing. - The admin or moderators doing announcements. We know all the tricks anyways.
  10. As an aside, I can see one-on-one coaching discussions be very useful in the new Courses app too.
  11. Pinging @All Astronauts to provide his S3 workbench which works with any S3 compatible storage providers, especially Backblaze.
  12. I still use this Wasabi + Cloudflare setup. I cannot emphasize how much cheaper it is than Amazon S3 + Cloud front. The bandwidth fees would be hundreds of dollars (if not thousands) for my website that is media rich. Instead, I pay zero in bandwidth fees and $5.99 per terabyte of storage.
  13. Pinging @ASTRAPI or @Driven 2 Services to see if they can help you.
  14. Custom fields for every content type. I don't know why IPS gave us custom fields for Downloads and Page Databases, but not for other content types. I can see real value in adding custom fields to Forum Boards, especially if you have certain boards that are highly-organized that can be filterable, searchable, indexable, etc.
  15. Can you articulate on what you mean by the image gets 'washed'? Like, a color photo becomes black and white? A color photo loses its color saturation and becomes duller? Can he capture a screenshot of the upload process where the photo becomes washed? Have you tested on other file types, such as PDF, TXT, JPG, PNG, or ZIP to see if any other abnormal behaviors exist in his upload?
  16. I'm a heavy user of clubs on one of my Invision communities and wanted to provide some more information / clarification: 1. All members of your greater community are immediately and automatically members of Open & Public clubs. Those club types are, by definition, open and exposed to the entire community by default. It's literally in the name of the club type 🙂 . The difference between them is whether or not you need to join to post, but you will always view the content. Streams, by default, show all available content that members can see. This means they will see club content from Open & Public clubs, by default. 2. I am not a fan of editing the filter for Streams, because if you exclude club content, it will ALWAYS exclude club content even after they join the club. My assumption is that when members join the Microsoft club, they would want to see the Microsoft club in their stream when they return in the future. 3. I personally think your best solution is Closed clubs, which will more than suffice for your use case. By default, users (for example, brand new members to your overall community) will not see any content from any Closed club until they specifically join Closed clubs. Which is what you want. Everyone is happy. Even though Marc is correct that clubs of Private type will always prevent any public content, I want to explain that in order for Closed clubs to expose public content, the club owner would have needed to intentionally define that section to show public content. Don't do that, duh! Slap the hand of your club owner if he tries to define a new section that "anyone can view." If you stay away from the options of letting a section intentionally become public, then the content of your Closed club will stay private. Which is what you want. Members join the club, they see the content. Members who don't join the club, won't see the content. Make content public? appears when you add a new section for Topics in a Closed Club. I am not a fan of Private clubs and want to add a clear warning that Private clubs won't even show on the club list, so you lose all discoverability. It's literally hidden. It's like a private, hidden, secret club that is invite-only, and you will only see the club after you accept an invite. If you stick with Closed clubs, the club name and description will appear on the list of clubs, and members can browse the vendor user group they want. As you identified, the one custom coding you would need is to auto-approve member requests to join the closed clubs. 4. Some additional tips: You can choose to let club content areas co-exist with the normal content areas. For example, club forums that members joined can appear in your community Forums, and will append at the bottom. This allows your community to commingle content and makes it easier for your users to browse and participate, instead of needing to go specifically to the Clubs app. From a behavioral standpoint, this option is great once it's been set up. But users will need to navigate to Clubs app in the beginning. If you want to encourage discoverability, I would recommend you create a new forum of Redirect type, which directs users from the community Forum to the Clubs. If you have that many clubs, you may want to think about defining Extra Fields that can be filterable on the front-end. This could be things like industry vertical, industry application, user groups, etc. 5. Even though I've been talking about Clubs ad nauseum, I think it's important to holistically ask if Clubs is the appropriate solution if the only thing you're needing it for is discussion. Clubs are not another tool, it's an entire kit of tools. Just be aware that from a user's behavioral standpoint, Clubs introduces a layer of user complexity.
  17. You're asking IPS, which develops software for a broad set of communities, to develop features they candidly only make sense from the lens of a very different philosophical outlook on digital currencies vs fiat currency. I've read a lot of interesting suggestions for feedback over the years in the IPS forums. Its not bad feedback, by the way! But I think it's important that you frame your request (and it's something that all clients should probably get better at) with context: "and by the way, we would need an overhaul of the entire economic world order for these features to make sense."
  18. Hi, I'm just another IPS client but curious about some of your suggestions. A user signs up to your community with a certain email and username. They can voluntarily fill out profile information like address and phone. Are you suggesting that the user would be able to insert a different email, different phone, different address? Why would a user need a QR code to withdraw money? I could see one QR code for the entire community that redirects to the websites withdrawal page, but why would each user need one? You have some interesting suggestions that are underpinned by an interesting philosophy.
  19. Hi @NSPN Someone should correct me if I'm wrong, but the ordering of widgets in the Block Manager is based on the ordering of apps in the ACP: Move Pages to the first position. This also impacts ordering in other areas on the front-end such as Search.
  20. I've never seen any Guest Messages that encourage members to sign-up for instant updates. But maybe we should! If you're hosting a community that has major events (like sporting events), it could be a best practice to have an Announcement ready and prepped and targeted to Guests, so that when the event starts, you simply activate the Announcement. Speed of news - not just the content of news, but how quickly the news is breaking - has value. And maybe that's something we should be leveraging more as independent communities.
  21. Here's another good example from a random site that shows different payment options in case IPS needs inspiration on this commonly-accepted practice:
  22. Hi @Seylerg Sort of related and this might help with new user onboarding is the feature of Profile Completion announced in 4.2, which guides users through basic profile steps such as uploading an avatar or filling out profile fields. Help Article: https://invisioncommunity.com/4guides/member-functions/profile-completion-r312/ Blog Article: https://invisioncommunity.com/news/invision-community/new-complete-your-profile-r1029/ Otherwise, as other members have stated, you would need to come up with your own Help articles for users. I wrote a robust set of Help articles for some of my apps, and in my experience, the only ones who read them were my most dedicated users. Majority of new and casual members just want something intuitive that works.
  23. Slightly offtopic, but I wanted to share that I did do exactly what you want to do for several years: turn Our Picks into a homepage. My members loved it! It's a beautiful and media-rich method of surfacing content from across the community. It especially works well if your items come with a cover image, or if you take the time to upload a cover image per promoted item. It's a pain to keep up since you have to keep manually promoting, but you can set an auto-scheduler to promote at certain times of the day. It's a very nice way of highlighting content in one unified stream, and promoted content is also integrated into email and other widgets. (In fact, Our Picks promotion is much more useful and robust than the legacy Featured, which doesn't do a lot v4. It's probably why these two are combined in v5) In regards to your feedback, ne workaround that I've done (but I never considered this to be a major pain point to begin with) is to promote a reply or a comment instead of the main content item. For example, if there was an ongoing announcement about the Holidays, instead of repromoting the Topic, I would promote a post within the topic, which would be counted as a separate content item for Our Picks.
  24. Ah okay, this makes sense. Not to be the bearer of bad news, but you are on a cloud plan that does not allow Databases. See comparison of the cloud plans: I'm sure if you contact Sales, they will be more than happy to charge you an additional $720 / yr to give you access to "Page Builder Full Access" (aka Databases).
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