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Davyc

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Everything posted by Davyc

  1. I've figured out how to reduce the column widths but I need another column added - see image below - to get to work the way I would like. Any ideas how to add that extra column? They are appearing as a list, but there is only three showing and I need four lol.
  2. At present there are three columns in the Our Picks main page (where you get to when you click 'view all' on the front page widget. I'd like to change this to four columns and also truncate the text to four lines so that all of the boxes are uniform in size. How can I go about achieving this? With thanks
  3. That option exists with WYSIWYG rich text editor option in the Pages list of options - the problem with the WYSIWYG is that you don't have the finite control that you have with the text box as it is limited in scope; the text box removes those limitations, but with a caveat - you need to understand code. It's really not difficult once you grasp the basics and the more you learn the more creative you can become. I can understand your frustration - but turning it into a WYSIWYG edit would just be a duplication of what's already there. I doubt very much that the advanced options can be applied to the WYSIWYG as it is based around the CKEditor and that doesn't have the options you're looking for, unless there are additional plugins that will allow more control. I would say that was the whole point of creating the text box so that more finite control could be exercised that the WYSIWYG could not provide for. 🙂
  4. I love the new text box as it allows you to get creative. Yes, you need to have a grasp of HTML and CSS but it's really not that difficult and there are loads of generators online to help you get the look you want. I created a simple box with a welcome message inside - this: The HTML part is: <div class="box">Welcome to Movie Buffs</div> And the CSS part is: .box { font-family: Tahoma, Geneva, sans-serif; text-align: center; font-size: 36px; color: #FFF; font-weight: bold; line-height: 100px; background: rgb(103,9,121); background: radial-gradient(circle, rgba(103,9,121,1) 0%, rgba(61,91,175,1) 47%, rgba(103,9,121,1) 100%, rgba(0,212,255,1) 100%); } The CSS goes into the Advance section below what is already there. I also removed all of the padding using the drop down controls. It's a really nice way to get creative.
  5. Nope that didn't help - I added the htaccess file as instructed and got this message as I attempted to proceed: I'll raise a ticket as I have another problem too which is preventing me from upgrading lol - it's all fun 🙂
  6. Will do - thought it may have been something someone else happened across and could give some direction 🙂
  7. That's why I originally started the topic because they were not prominent as they always have been - and therein lay the issue. For those who do use them and they can't find them where they usually are, it can be an issue. In a future update why not make it optional for them to be where they usually are and where they are now? A switch would be good for those that are used to seeing them in their usual place and not for those who never use them. It's a request to appease those who look for them but can't find them 🙂
  8. EDIT: I've just noticed that they are now in a link above each post - not very intuitive!
  9. I've attempted to activate the mobile app section in the ACP; followed all the instructions, add a logo (sized as requested) and when submitting I get this error: Site is up-to-date as per 4.5 Beta 5 and the site is accessible - is this something that is too early to attempt, or an error on my side?
  10. Will do in future - for some strange reason the last time I tried to message you the system stated that you could not receive messages, I see that this has now changed 🙂
  11. The same issue with the header logo is also in the Gradient theme.
  12. Just updated to 4.5 Beta 5 and the header is cut off at the top: Adding a margin-top value of 100px fixed this, but I reckon you may want to change this in theme 🙂 Fixed:
  13. You are always on the ball with help and that is very much appreciated, not just by me but everyone who purchases one of your themes. I actually got it to do what I wanted, which was to increase the main container width to 1450px using the following CSS I gleaned from the Chrome console: For the main contain width I used this: /* Increase main container width */ .ipsLayout_container, .ipsLayout_minimal .ipsLayout_container, .ipsApp.ipsApp_front #ipsLayout_header, .footer-wrap { max-width: 1450px; } And to ensure that the nav bar when sticking to the top behaved correctly I used this: /* Change width of fixed nav bar */ .ta_Header.ta_fixedBar .ta_navBar, #ipsLayout_header .ta_Header.ta_fixedBar nav { width: 1450px; } I'm not sure how correct these CSS changes are, or whether they're clunky, but they worked. If you believe that a different approach would be more effective I'd love to see it. Many thanks again for your superb support - I've actually recommended your Infraskew theme to a fellow admin who I work with and I'm sure that he will knuckle down and purchase your theme, which, incidentally, is a delight to work with as I've managed to customise my site to the exact way I imagined it to be with relative ease. So, thanks again for your help and support.
  14. Actually that doesn't work at all, when I commented out my CSS and applied this the whole thing went back to 1340px and I prefer 1450px width as it gives a little more breathing room for those with monitors with space to spare.
  15. Magic thanks for the update. I had a feeling this was the case - I made an alteration using CSS which was no problem, but anyone else attempting this should note that the fixed width of the fixed main navigation bar needs to be changed too or it will look odd when you begin to scroll 🙂
  16. In the 4.5 beta theme settings I noticed that the fixed width option is missing; this means that an alternative to the default cannot be set - is this a limitation of the new 4.5 or just something that has been left out? As an aside - does the articles style extra work in 4.5 beta 4? With thanks
  17. Magic! I've actually switched over to your Infraskew theme as it has a nicer layout - gradient is great and I will offer that as a dark alternative when everything is sorted and 4.5 and all apps are available in gold. Many thanks as always for your help and support, it's very much appreciated and more often than not way above and beyond 🙂
  18. Many thanks for your reply. This is a fresh install of beta 4.5 and a fresh install of the theme so nothing from the old site remained and the logo height setting is still in the ACP 🙂
  19. A few notes on the 4..5 beta; Changing the height of the logo in the Headers and Menus section has no effect. The Purple Palette doesn't show the same gradient on the nav bar as it did on the non-beta version; this was a particularly nice touch that has no effect now. Changing the palette has no effect. The Blue outline on the editor box is horrid and very distracting - it gives a blurred vision effect and it appears there is no corresponding setting in the palette options as there are no matching colors to change this. These are three I've discovered since starting to use this new theme since yesterday - if I find any more I'll let you know.
  20. I've commented on this before - it's great to be able to see recent updates, but when one developer has multiple items and updates them all at the same time, it floods the widget; perhaps if some kind of grouping were available that could be expanded it wouldn't eat up all the widget space. Of course the other option is to follow the content and you will be emailed (if that's your choice) when something is updated. I'd still like to see some additional improvements to the widget as it encourages people to look at something they may decided to purchase. 🙂
  21. I'd keep an eye on times and dates to see if any kind of a pattern emerges as to when a lot of fails happen - it could be something to do with the way people are being paid as a result of the pandemic and their monthly pay checks may be erratic and without realising it their accounts may be overdrawn or empty. If nothing else appears to be untoward then it may be down to something like this. Keep a close watch and keep your own logs too.
  22. If they are bank declines then it is possible that it may have something to do with people's fiances being troubled due to this pandemic we are going through; it's a possibility, but I would investigate further if you can with Stripe. Can you see where these declines are located - for example are they all coming from one place, or even one account? I'm not sure whether you can dig that deep, but you could as Stripe, unless they are inclined not to offer you that kind of info due to privacy concerns. It just seem strange that this high volume of declines coincides with what's happening with the pandemic and how it is affecting people's finances.
  23. Is there any reason for the fails? Does your dashboard allow you to see a reason for a fail? Have you contacted Stripe support to get their assessment of why there are so many fails? I would presume that a fail is due to someone's card not being authorised, I would contact Stripe support and see what they say. I set up Stripe for a client and when we had an issue they were extremely helpful. Hope you get it sorted soon as I feel your pain.
  24. Davyc

    Support Needs

    Sometimes I feel compelled to speak out with regards to a service, it doesn't happen very often but today I do feel compelled to say something about the support given by Invision. It's First Class! I've noticed, over the years, that some users post quite disparaging words for the support given, but I've never experience this myself and I truly believe that you have to give praise where it's due, just as much as you have to voice concerns when things are not going right. I'd like to say thank you to all of the staff who have dealt with any issues I've raised, but in particular to @Marc Stridgen who has always been professional and always sorted out any issues I raised via ticket in a very speedy, precise and concise way. It's because of this professionalism that I have and always will use Invision and continue to recommend it to my own clients when I believe it will fulfil their needs. Thank you guy's and gals, each and every one of you.
  25. Hmm, the system says you can't receive PM's how bizarre. I'm not sure how I can get those details to you to take a look as the site is still under construction and not online for non-admins to see. If it helps, the container width is 1450px
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