Davyc

@TAMAN I completely removed the custom CSS entries, and the issue persists with the menu items. It appears to only occur on items that I have added in the Menu Manager as external links so that I can manipulate what menu items go where in the system; this is so that different categories can be isolated to stand alone. All the other normally generated items show the active and inactive states. Is this normal, or can something be added to address this? With thanks

OK what I'll do is remove all of the custom CSS (backed up of course) and see what happens and then go through the CSS changes one by one and see what happens. On the carousel sliders, it seems to be an intermittent issue, sometimes all goes well, and sometimes it just sticks. I'll keep an eye on that and let you know if it persists. Many thanks for taking a look, your support is always first class and very much appreciated 🙂

@TAMAN I have another small issue, no biggie, just puzzling. On the navigation menu, the home item is showing as active and is black in colour. However, when selecting any other menu item, there is no change in colour to show that item is actually the one selected. I've made a lot of custom CSS changes so I'm not sure if anything in that file is causing an issue. The other issue in my previous post is kind of intermittent regarding the carousels, is there any known reason for them to stop working? With thanks

I can confirm this, there are no database warnings with the latest version 🙂

I get that, it's always a trade-off between speed and UX experience. Perhaps combining one of the other tabs with the information tab just to fill that space, which can be vast lol. Perhaps the cast combined and remove the cast tab? I understand that it's easy for us armchair critics, but the actual doing of it may not be as simple as the suggestion sounds lol 🙂

My only suggestion would be to, perhaps, move one of the trailers to the information tab as it often looks very bare - a lot of white space. I'm not sure if it's possible to just have one trailer on that tab and the others in the main trailer tab, but it would fill some of that white space. Other than that, I'm very happy with the layout 🙂

I reported that bug to IPS and it's been acknowledged, to be fixed in the next update. I have another little quirky issue - on the front page of my site I have carousel widgets with a max of 25 movie/TV Posters. When you scroll all the way to the end of some (sometimes all) you can't scroll back - this works fine on the default. Could you take a quick look and see if there are any issues that causes this? https://moviebuffs.org I've made the default theme accessible so you can see what happens. With thanks

Your current header image is 800px wide by 275px high and with a bit of fiddling with the CSS you can get it to show full size, but then you would need to adjust the @media CSS code to mitigate the responsiveness. It's not difficult, just fiddly. That's how it would look. You'd have to take a look at the @media commands to get the responsiveness going in the right direction for smaller screens. This is the code for full screen, add it to your custom CSS file. If it doesn't work add !important before the semi-colon on each command, just in case something else is overriding. #ipsLayout_header header > .ipsLayout_container { height: 275px; } #elSiteTitle, #elLogo { height: 275px; } 🙂

I agree, my client has two subscription models - a 1-year membership that costs significantly less than the monthly with less benefits, but the same basic services. That's not a problem, but the monthly which, as @opentype says can be cancelled within the first month causes much concern as the perks package assigned to a member is for a minimum term and if a member cancels before that minimum term is reached, my client still has to pay for the package and so ends up out of pocket. A simple optional switch to allow manual or automatic cancellations would be a solution that could serve everyone.

I would humbly suggest that an option is added to the subscription settings as to whether subscribers can cancel without notice or have to give notice in writing (could be an email) that they wish to cancel; the cancellation period being whatever the owner deems reasonable and is added to their terms and conditions. My client currently runs a Union through the IPS cloud service, and he is tired and irritated at people joining for a month to get what they want and then cancel without notice. Without an option to stop automated cancellations it is causing major issues within his organisation. Having an option to stop automated cancellations would go a long way to mitigating this issue and he can add a cancellation term into his T&C's and then manually remove anyone who wants to leave after their contract ends. With thanks

Succinct and to the point - I love that lol. I'll raise this as a suggestion with IPS as when used as a business model it makes sense to have a notice period for cancellation as most other businesses do, such as telephone, TV subscriptions (BT, SKY, etc) there is always a minimum term contract and I believe (rightly or wrongly) that the same should apply to subscriptions on the IPS platform. Thanks @opentype for assuring me that my eyesight remains sound 🙂

Is there a setting to prevent a member from manually ending a subscription in Commerce? I've looked and can't seem to find such a setting. This is not for me, but a client of mine who wants subscribers to write him when they want to cancel - he's writing something into his T&C's that requires notice of cancellation - so that he can manually cancel and then remove the member from the members list as it is a requirement that members must be subscribers; the site is for Union members. Guests can browse, but benefits and services are for members only. The problem of members cancelling themselves has revolved around people joining for a specific purpose and then cancelling once they have gotten what they wanted. Anyone know of such a setting to prevent members cancelling without notice? With thanks

Yeah, it's just the block that pulls in from the block manager on the left of the screen, not a custom plugin. I'll report it to IPS for a fix as it should not be displaying like that. Thanks for looking 🙂

Yes it's the same on there too 🙂

Updated, works like a charm - many thanks this is a top notch addon 🙂

Any idea why this is happening on the front page (two columns) topic feed? It's all out of whack lol. With thanks. You can check it on https://moviebuffs.org

Thanks for the update, it seems it's taking forever for IPS to get these updates approved, far too long.

Also wondering the same 🙂

Sorry, I should have been more clear in what I meant - not poster as in member, but movie poster from the posters tab lol 🙂

A couple of suggestions: I'm not sure if this is available in the pending update, but is it possible to choose which poster you want to show in the entry? Next, this is probably a big ask, is there any way, in a future update, to batch add entries for franchises? An example would be adding all of the Star Trek movies in one sweep rather than adding them one at a time. Looking forward to the pending update and getting my site up and running 🙂

If you are on a shared server then the php.ini file may not be recursive - which means that you will need to add that php.ini file to every folder to ensure those commands are executed at every level. Some hosts have recursive php.ini files, but many don't. Add the php.ini file into your admin folder and see if the error goes away, if it does then your php.ini file is NOT recursive. Don't assume that because the error has gone away by adding the php.ini file in the admin folder that it has worked, it has just worked in the admin folder, so it won't be effective everywhere. I had this same issue on the shared hosting server I use and I had to add the php.ini file to every folder (I used a command script to do this for me lol).

I believe you hit the nail on the head there - it really depends on what you are looking for and what your expectations are. Sometimes I do believe that 'some' of the strategies that IPS implement are not fully thought through properly to give a level playing field to 'all' of their clients. If you have a dozen highflyer corporate customers spending X number of dollars with you then you may perceive that they should be your priority. That said, if you have ten thousand (arbitrary number) hobbyists who pay their dues on time and buy from the marketplace when they see something they either want or need, then you also have to give consideration to them as well. We all pretty much understand that the days of forums are never going to be what they used to be, but we still add our dollars to the corporate pot to keep it running and I believe that people would have a much warmer feeling and approach if they were listened to as much as the big corporates are listened to. After all, when IPS first started their software was free and it's only through the loyalty of the smaller hobbyists spending their dollars over the years that IPS has managed to break into higher levels of more profitable business. At this juncture I'm not saying that clients need to be consulted on every level, but when something is decided that can have a profound effect on everyone, then some consultation would not go amiss - even if it were just a poll. The whole point of this topic was never to be a platform for complaints or comparisons, rather it was to clarify a point that when someone buys something from the marketplace it should be up to the buyer whether they want to download it or install it from the ACP - but that option has been arbitrarily removed without consent.

Completely agree with this - if there is a security risk then there is a flaw in the code, and it should be fixed regardless; that's the ethical thing to do. It's always, as far as I know, been a requirement to have an active license to access the Marketplace, but then it was always possible to download your purchases and use them whenever it suited. Install, uninstall, some like the feature, some don't and so on. But now it appears that you MUST have an active license to access your purchases and no download option is available. I believe, rightly or wrongly, that this is not an acceptable way forward for people buying from third parties as you are buying from them and not from IPS but IPS removes that ability to download thereby, in some estranged way, holds you hostage to renewing your lPS license to access your purchases - this seems very wrong to me. Of course, it is IPS's business and they can do what they like, but that doesn't necessarily make it right. I'm sure that for most people this isn't a huge concern, but it is a strange way of conducting business.

This is for IPS software and services, nothing to do with third party applications. The Marketplace is an optional addition supplied as a point for buying third party resources for which IPS takes a commission from each sale. It has been stated elsewhere that IPS barely break even with the Marketplace in terms of server resources, space, administration etc., but that's between IPS and the third-party developers. When we 'buy' a resource we are buying from the third party not IPS, so IPS should not have control over our ability to download that purchase whenever we feel like and for as long as IPS retains the Marketplace and we pay renewals to the third-party as part of the overall purchase for support and updates. As it stands right now, there is no visible way to download any third-party purchase we make as it must be installed from the ACP. For previous iterations of the IPS software before 4.5.x those resources purchased can be downloaded. I understand the reasoning behind the ACP Marketplace, and it is handy to be able to install direct, but as in your quote above access to that resource is conditional on having an active license, so that obfuscates the ability to install your purchases and you have no recourse to pay for renewals of the IPS software to get access to what you have paid for, thereby preventing you from reinstalling from a downloaded copy. As someone who will always have an active license I have no issue with this, but if ever there came a time when I could not afford a renewal fee and I hit an issue with my site and just wanted to do a refresh, I'd be stuck. In many ways I'm playing Devil's Advocate for those who may come across this limitation. Some clarification from IPS would be good to have so people understand what they are buying into.

I do agree that disaster recovery plans should be part of everyone's routine, but it's not always that cut and dried and people are sometimes either lazy, blaze or just don't know how to do this, therefore if a reinstall is required the resources purchased should always be available whether an active license is in place or not. This is not about backups or anything like so, it's about taking ownership of what has been purchased and that purchase is available whenever it is required; at present with 4.5.x that is not possible. It's like buying a car and not being able to take it to who you want for a repair or service other than the dealership that sold it to you and they ask for a fee to ensure continued use of what you have already paid for.