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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    Users don’t create courses. Admins (from the ACP) do. Users take the courses based on what permissions they have. There is no pre-created courses. You define them yourself and it’s content in the ACP. Take look at:
  2. Randy Calvert
    Did you clear the system cache from the ACP support section? Also make sure your conf_global.php board path is correct. (I assume you did this if everything except font awesome is working.)
  3. Randy Calvert
    I'm not an IPS staff person, but based on all the above, my guess is one of them would need to login to your instance and look. To save some time, I would suggest making sure your info in the client area is entered and up to date just to save some time waiting.
  4. Randy Calvert
    I had this happen on a custom theme. Have you tried this with a default/stock theme? Have you also tried disabling any third party resources (applications or plugins) to rule them out as a problem area? I tried this on a few different IPB powered sites and can’t replicate it. Seems to be isolated to your specific instance.
  5. Randy Calvert
    All IPS releases include multiple types of security scans before release. In addition their corporate customers also run their own various scans as well. Anytime an issue is identified, a fix is generally pretty quickly released. New updates also flag if the fix contains security fixes or if they are just general bug fixes. IPS does a pretty good job in its approach to security. Like any company, there is always room for improvement but they do a good job overall.
  6. Randy Calvert
    If you have the logs, you should be able to see the referral of what page requested it. You would need to edit the post that has it and remove the link. There is no setting that can do this automatically do this for you.
  7. Randy Calvert
    IPs can’t help you install stuff on your server. That’s outside their realm of support. However if you can’t use php mail, IpB supports sending mail via SMTP or via some third party companies like Sendgrid.
  8. Randy Calvert
    You will need to move the files, edit your conf_global.php file, clear your system cache and most likely also fix your license. But you don’t need to run the upgrader. The database would already be upgraded to the latest version. 🙂
  9. Randy Calvert
    The settings take several min to update. So if you change it, you might want to wait 15 min
  10. Randy Calvert
  11. Randy Calvert
    I need multiple reactions… +1 and haha please!
  12. Randy Calvert
    I don’t believe there is any sort of global setting for that. Others can keep me honest though.
  13. Randy Calvert
    Works fine for me.
  14. Randy Calvert
    I don’t believe there is a global setting for it. If you set it globally to some value (say 10), users below it would never have a way to post anything to ever meet that requirement.
  15. Randy Calvert
    When I try to access the community as a guest, I get intercepted to a WP login form. I’m wondering if this is causing make.com to not be able to do what it needs to.
  16. Randy Calvert
    Your main URL (https://doers.academy) looks to be a Wordpress site? When I try common IPB paths such as /login or /forgotpass, I don't get anything related to IPB. What is the path to the IPB software? If it's https://doers.academy/forums, per the screenshot you hosted, you would enter doers.academy/forums. (You need to include the path to the root of your IPB install.)
  17. Randy Calvert
    I personally have been trying to move more towards using announcements in specific forums instead of pinned topics. They tend to get better attention than a bunch of posts stuck at the top of the list with my members.
  18. Randy Calvert
    Did the delete task 100 percent complete? I’ve noticed posts of recently deleted members show as guest for a short time until the task completed and set the name as Guest_NAME. I just tested deleting an account and found the attribution done correctly on my community. You might try disabling all third party resources (plugins and apps) and testing deleting a new account as a test.
  19. Randy Calvert
    I would also have them test with a different browser and then a different device. For example if it happens only on Safari but not Chrome, it’s something in their browser. If it happens on all browsers on the device, but works from a different device (such as a cell phone), it’s something installed on the device (malware, some sort of VPN or something else local to the machine).
  20. Randy Calvert
    There is no feature to just mass export the records. With that said, all of them are stored in the MySQL database within a specific table. You could use phpMyAdmin and export the specific table.
  21. Randy Calvert
    Which code are you trying to use? The auto ads or are you trying to place specific ad units?
  22. Randy Calvert
    What are you seeing that is not included? The ignore feature is all that exists today. Anything else would require custom development or to be posted in the feedback forum if you want to suggest it for consideration.
  23. Randy Calvert
    That can be done. What would happen is that once the data migration is done and you have tested everything on the temporary URL, when you are happy you would change your DNS servers to point to IPS. At the same time you can give them any additional records you want created such as MX records or any A records or CNAME values for subdomains hosted elsewhere.
  24. Randy Calvert
    That would be a server issue. The host may deny it, but it is absolutely a server issue. Also make sure all tables are innodb.
  25. Randy Calvert
    This is typically agreed to in the planning phase with the implementation team. (Olivia and Marc do good work here by the way!) For me, I took the community offline at 1:30 AM eastern time. I used the time to export the database and download it. I also created a gzip of the entire site’s sites and downloaded it. I uploaded to a site provided by IPS and they started working on importing everything and getting it all converted to cloud format. It was ready for me to test around 7:30 AM and the DNS changes were made around 8:00 AM to go live.
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