Forum does not work

[Forea]

Hi.

Just made the last update and our forum does not work:



Maybe we lost some file???

Thanks.

[Adriano Faria]

You probably have an outdated 3rd-party resource (app, plugin or theme).

Tty the RECOVERY MODE.

 

 

[Marc]

If you can get into the admin CP, you can of course disable applications and plugins from the support section of the admin Cp

[Forea]

Great.

Thanks to all!!!

I have no idea of that, but I think I did it:

 

Now, we lost our logo and for sure something more that now I do not see.

[teraßyte]

Back To Top is most likely the culprit. I've seen plenty of forums going down because it's not compatible with PHP 8.

As for the logo, your old theme should still be there. You can just switch back to it. 👍

Edited November 29, 2022 by teraßyte

[Forea]

13 minutes ago, teraßyte said:

As for the logo, your old theme should still be there. You can just switch back to it. 👍

No, by now.

I will check the new theme.

Thanks.

Now.

It was just change the default theme with teh new version.

Jeje.

[Forea]

22 minutes ago, teraßyte said:

Back To Top

And another plugins similar...?

It was useful.

[Forea]

58 minutes ago, Adriano Faria said:

You probably have an outdated 3rd-party resource (app, plugin or theme).

Tty the RECOVERY MODE.

 

 

The beginning of the solution.

Thanks.

[teraßyte]

17 minutes ago, Forea said:

And another plugins similar...?

It was useful.

I see you have another Go To Top modification in that list. Based on the name it should do something similar, if not you can give this one a try instead:

 

[Gary]

Hi @Forea,

Glad you're up and running again! Please let us know if you encounter any further issues.

[Forea]

19 hours ago, Gary said:

Hi @Forea,

Glad you're up and running again! Please let us know if you encounter any further issues.

Not by now.

[Marc]

13 hours ago, Forea said:

Not by now.

Your site appears to be online at present. What issue is it you are still experiencing?

[Forea]

Hi.

Now, no one.

Everything ok for us but this:

that I put but do show nothing.

 

Thanks.

[marklcfc]

On 11/29/2022 at 5:12 PM, teraßyte said:

Back To Top is most likely the culprit. I've seen plenty of forums going down because it's not compatible with PHP 8.

As for the logo, your old theme should still be there. You can just switch back to it. 👍

Was this working in 4.7.4? I have a similar mod but its been working so far, wary about stuff breaking when I upgrade now.

[Marc]

2 hours ago, Forea said:

Hi.

Now, no one.

Everything ok for us but this:

that I put but do show nothing.

 

Thanks.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[Forea]

1 hour ago, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Sorry but we did not pay for "most Solved" pluggings....

We just saw it and put in our forum, waiting that it worked.

[Marc]

3 minutes ago, Forea said:

Sorry but we did not pay for "most Solved" pluggings....

We just saw it and put in our forum, waiting that it worked.

I don't understand your answer there unfortunately. Nowhere in my message were plugins mentioned. You were asked to update access details so we can look at the issue on your site

[Forea]

Ok.

Sorry for my poor english.

I will check what you told me.

[Marc]

8 minutes ago, Forea said:

Ok.

Sorry for my poor english.

I will check what you told me.

No problem at all. 🙂 

[Forea]

4 hours ago, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

And now?

😅

[Forea]

5 hours ago, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

I think I found were to fix it.

Thanks!!!

[Marc]

No problem. Please let us know if you have any further problems

[Forea]

4 minutes ago, Marc Stridgen said:

No problem. Please let us know if you have any further problems

Well, I'm not sure I did it right, or I need to adjust something.
Poor English and poor computer skills.

[Ramsesx]

32 minutes ago, Forea said:

Poor English and poor computer skills.

Can't change your computer skills, but I recommend strongly the best online translation software:

https://www.deepl.com/translator

I use it myself often and it's great.

[SeNioR-]

4 hours ago, Ramsesx said:

the best online translation software

Google has better AI 🙂