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Marketplace missing renewal button

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Hi all,

I have a situation where one of my applications is missing a "renew now" button.  It's for an app called Collections by Michael J.

According to the Marketplace on my admin panel, i need to pay for a full version again.  However, if I go to my purchases area on the IPB site it says I can renew.  Not sure what to do and I don't want to be charged twice.  This is the only app that has this problem so far.  Please let me know if I can fix this.


My site under Marketplace:

Could contain: File, Webpage, Text


IBP My Purchases area:

Could contain: File, Text, Webpage

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1 minute ago, teraßyte said:

Right, the problem here is the ACP not properly showing the renew button though.

I believe it's already been acknowledged as a bug in another topic though.

Correct. But you can fix it via IPB my purchases area. 🙂

At least for the OP based on the screenshot they posted, that would be the best way to get their problem resolved. 

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