ForInvision Posted October 2, 2022 Share Posted October 2, 2022 Hello! I upgraded to the latest version (with PHP 8 ) but all the badges look broken. Attaching print screen. What can I do to fix this? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 3, 2022 Share Posted October 3, 2022 Has anything else happened on your server, of possibly a move of location? You appear to be missing those images Link to comment Share on other sites More sharing options...
ForInvision Posted October 3, 2022 Author Share Posted October 3, 2022 I have but also have just upgraded to the latest version, at the end of September. I see that the badges appear to have this url: https://www.mysite.com/forums/uploads/monthly_2022_09/OneHundredReactionsReceived.svg The new forum version should include those images? Or where can I take them from to upload them in that folder? Link to comment Share on other sites More sharing options...
Jim M Posted October 3, 2022 Share Posted October 3, 2022 You can find the imports here: \applications\core\data\achievements As these are SVGs they can be imported by these files. If you need the exact files, you would want to look at your old server location as these would be there and should have been manually transferred during your server migration. Link to comment Share on other sites More sharing options...
ForInvision Posted October 3, 2022 Author Share Posted October 3, 2022 Hello! I looked in my old server, but I don't have that \applications\core\data\achievements folder (print screen attached). Link to comment Share on other sites More sharing options...
Jim M Posted October 3, 2022 Share Posted October 3, 2022 6 minutes ago, ForInvision said: applications\core\data\achievements folder Sorry, this would be the import in a download from the Client Area. The old location on your server would be the URL you mentioned: /forums/uploads/monthly_2022_09/OneHundredReactionsReceived.svg Link to comment Share on other sites More sharing options...
ForInvision Posted October 3, 2022 Author Share Posted October 3, 2022 Thanks for your reply! The thing is, on my old server that file doesn't exist. (print screen) Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 3, 2022 Share Posted October 3, 2022 Download the IPB files from your client area. The path to the badges were provided earlier above. You can read them by setting a badge in the ACP. ACP - Members - Achievements - Badges Anything that is missing … just upload it from the core software package found in your client area. Link to comment Share on other sites More sharing options...
ForInvision Posted October 3, 2022 Author Share Posted October 3, 2022 The core software was uploaded just days ago and installed by your tech team, because there were some issues and I wasn't able to upgrade it myself. Now, when I check the Badges in the ACP, they are working starting from core_badges_13. The first 12 don't work and I don't know why, cause all the files in the software package were uploaded. (Pic attached). Also, all the files seem to be uploaded as they are in the original soft package. Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted October 4, 2022 Solution Share Posted October 4, 2022 This should now be corrected. Please check again now Link to comment Share on other sites More sharing options...
ForInvision Posted October 4, 2022 Author Share Posted October 4, 2022 Yes, they work now! Thank you so much! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 4, 2022 Share Posted October 4, 2022 No problem at all. Glad things are working for you 🙂 ForInvision 1 Link to comment Share on other sites More sharing options...
arrowman Posted December 7, 2022 Share Posted December 7, 2022 Hello, I have the same problem and I'm not sure what to do. I don't like to guess. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 7, 2022 Share Posted December 7, 2022 3 hours ago, arrowman said: Hello, I have the same problem and I'm not sure what to do. I don't like to guess. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
arrowman Posted December 7, 2022 Share Posted December 7, 2022 Hello, I have updated the access details. Thanks. Link to comment Share on other sites More sharing options...
Jim M Posted December 7, 2022 Share Posted December 7, 2022 Could you please let us know which site of yours this is for? SeNioR- 1 Link to comment Share on other sites More sharing options...
arrowman Posted December 8, 2022 Share Posted December 8, 2022 The domain .info Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 8, 2022 Share Posted December 8, 2022 Please disable 2 factor authentication while we take a look at this Link to comment Share on other sites More sharing options...
arrowman Posted December 8, 2022 Share Posted December 8, 2022 Of course, sorry. it's done now. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 8, 2022 Share Posted December 8, 2022 This has now been resolved. Please clear your browser cache if you are not seeing them still Link to comment Share on other sites More sharing options...
arrowman Posted December 8, 2022 Share Posted December 8, 2022 Thanks! May I ask what did you do? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 8, 2022 Share Posted December 8, 2022 Uploaded the missing badges 🙂 Link to comment Share on other sites More sharing options...
arrowman Posted December 9, 2022 Share Posted December 9, 2022 Thanks! Link to comment Share on other sites More sharing options...
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