LiquidFractal Posted September 11, 2022 Posted September 11, 2022 Hello....I just received 6 emails in the last 5 minutes telling me my license was going to expire soon, even though I renewed it a week ago.
LiquidFractal Posted September 11, 2022 Author Posted September 11, 2022 (edited) PS: to answer Mark's question in another related thread: all of my emails have been coming from my site's donotreply email address....and they're still coming! Edited September 11, 2022 by LiquidFractal
LiquidFractal Posted September 12, 2022 Author Posted September 12, 2022 Apologies - this isn't intended as an illegitimate bump, but just a reminder that I am still getting these emails (sometimes 3 in one minute!) and was wondering if there was an update on this...?? Thanks!
Marc Posted September 12, 2022 Posted September 12, 2022 Do you have a beta running anywhere? Just trying to see if this is coming from the beta or from 4.7.1. I suspect its actually coming from the beta, but need to be sure
opentype Posted September 12, 2022 Posted September 12, 2022 The license calculation seems to be faulty on the server side. I also see this all the time on multiple installations: Very likely related. Martin A. 1
Marc Posted September 12, 2022 Posted September 12, 2022 I have flagged this up to our developers to take a look at. We have a couple of these around at present, however havent get had one with access details to take a look until this. 8 hours ago, opentype said: The license calculation seems to be faulty on the server side. I also see this all the time on multiple installations: Very likely related. Thank you for that info 🙂
Daniel F Posted September 12, 2022 Posted September 12, 2022 11 hours ago, opentype said: The license calculation seems to be faulty on the server side. I also see this all the time on multiple installations: Very likely related. Can I log into your site (ACP + FTP) to take a look at this? If yes, could you pls update the login credentials?
Daniel F Posted September 12, 2022 Posted September 12, 2022 I think @Martin A. had some valid input here, but there's also something else.. Are you all on PHP8.1? It sounds like https://bugs.php.net/bug.php?id=81458 / https://bugs.php.net/bug.php?id=52480 It would be handy if at least one of the people with this issue could update his account credentials which we have on file so that we could take a look at this.( I tried @opentype and @LiquidFractal 's details but none worked for me) SeNioR- 1
Kjell Iver Johansen Posted September 12, 2022 Posted September 12, 2022 13 minutes ago, Daniel F said: Are you all on PHP8.1? I'm on 8.1.10 SeNioR- 1
Martin A. Posted September 12, 2022 Posted September 12, 2022 46 minutes ago, Daniel F said: I think @Martin A. had some valid input here, but there's also something else.. Are you all on PHP8.1? It sounds like https://bugs.php.net/bug.php?id=81458 / https://bugs.php.net/bug.php?id=52480 It would be handy if at least one of the people with this issue could update his account credentials which we have on file so that we could take a look at this.( I tried @opentype and @LiquidFractal 's details but none worked for me) The issue we had with the online indicator (which was the exact same DateTime::diff issue as this) occurred mid July. I don't remember which PHP version we were at at the time. We're now using 8.1.10, although that installation have not had the issue with the license expiry emails (yet). SeNioR- 1
LiquidFractal Posted September 13, 2022 Author Posted September 13, 2022 (edited) 20 hours ago, Marc Stridgen said: Do you have a beta running anywhere? Just trying to see if this is coming from the beta or from 4.7.1. I suspect its actually coming from the beta, but need to be sure Nope - no beta install. This is only coming from my 4.7.1 production site. And for the record, I'm running PHP 8.1.10 and MariaDB 10.6.9. Interestingly, after logging in to my Dashboard to check this info for you I received two more license expiry emails (and I hadn't received any for the past 3 hours) - is it somehow linked to my admin activity? Just throwing that out there in case it might be useful. Edited September 13, 2022 by LiquidFractal SeNioR- 1
LiquidFractal Posted September 13, 2022 Author Posted September 13, 2022 8 hours ago, Daniel F said: It would be handy if at least one of the people with this issue could update his account credentials which we have on file so that we could take a look at this.( I tried @opentype and @LiquidFractal 's details but none worked for me) I've updated the AdminCP login credentials for Invision support so this should be working now - please let me know if it isn't for whatever reason.
Marc Posted September 13, 2022 Posted September 13, 2022 Thank you. I will let you know if we need the details there. We are looking at something internally at present, but if that isnt the cause, we will get back to you LiquidFractal and SeNioR- 2
Management Matt Posted September 13, 2022 Management Posted September 13, 2022 We believe this will be fixed in 4.7.2. SeNioR-, Marc, Senior2323 and 1 other 1 3
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