Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted August 23, 20222 yr I'm getting these right now on my website. For the past 10 minutes actually.
August 23, 20222 yr Author 1 minute ago, Jim M said: Please clear your browser's cache and try again 🙂 Looks to be fine now, Jim. Any idea what happened?
August 23, 20222 yr Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable.
August 23, 20222 yr Author 15 minutes ago, Jim M said: Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable. Great, thank you!
August 24, 20222 yr Author 8 hours ago, AngelsWin.com said: Great, thank you! 9 hours ago, Jim M said: Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable. Hi @Jim M I'm getting the same errors again. Can't load the website and today is a busy day with big news for the Angels, so this is quite frustrating.
August 24, 20222 yr It does seem there were a couple of instances of this, both of which happened to affect you there. Please let us know if this happens again, but Im not seeing any issues at present
August 30, 20222 yr Author Hi everyone, this issue is back again. Can we see about fixing this for good? I've seen this happen more recently than ever before, which is concerning. Looks like the root issue causing this has yet to be resolved. While it doesn't last terribly long (anywhere from 1-5 minutes), all it takes is one new visitor to see that and not want to come back since we're not stable.
August 30, 20222 yr Very sorry to hear you are seeing this again. We are working on some things in the background at present which I suspect may have caused this. We should have this resolved as soon as possible.
September 1, 20222 yr That was a temporary issue affecting some sites (part of the work we were doing yesterday), but that has been resolved. Your site is up and running, I just checked. 🙂
September 13, 20222 yr Author 4 hours ago, Marc Stridgen said: Your site appears to be online at present. Are you still seeing this? No it happened last night for about 4-5 minutes then came back on. Any reason for the influx in the 504 errors? I haven't seen this many occurrences in a month span ever since moving over to your cloud solution a few years back.
September 14, 20222 yr Management 4 minutes ago, AngelsWin.com said: Hi @Marc Stridgen site is down with 504 errors again. We are not experiencing any issues that we know of on our platform right now. When you see things like this, please email support with information on what you may have been doing at the time.
September 14, 20222 yr Author 3 minutes ago, Charles said: We are not experiencing any issues that we know of on our platform right now. When you see things like this, please email support with information on what you may have been doing at the time. Hi Charles it doesn't happen for long, sometimes just 1 minute, sometimes 3-4 minutes it's down with the same 504 errors. It happens enough for it to be a problem and I'm just asking if the root cause can be looked into. My plan currently does not have email support, I'm directed to post any issues here on the forum. This is happening with more regularity over the past 4-6 weeks than ever before, which is the reason I'm bringing it to your attention. Thank you!
September 14, 20222 yr Author 9 minutes ago, Charles said: All of our cloud plans have email support 🙂 I guess my account needs to be refreshed or something then, because I only see these options under the "Get Support" option in the Client Area.
September 14, 20222 yr Management 3 minutes ago, AngelsWin.com said: I guess my account needs to be refreshed or something then, because I only see these options under the "Get Support" option in the Client Area. Make sure you are viewing your cloud account. I think you are viewing your self-hosted license.
September 14, 20222 yr Author Solution 1 hour ago, Charles said: Make sure you are viewing your cloud account. I think you are viewing your self-hosted license. Oh I see. Thank you so much!!
September 15, 20222 yr Things should be good again now with our site. You shouldnt be seeing that now
