InvisionHQ Posted October 28, 2021 Posted October 28, 2021 I report a bug present for months on the marketplace very annoying. Thumbnails continue to disappear, some examples: Adriano Faria, Jalal arefen and BomAle 2 1
Marc Posted October 28, 2021 Posted October 28, 2021 Thank you for reporting. I will get this issue passed on to our developers to take a look at InvisionHQ and Adriano Faria 1 1
Daniel F Posted October 29, 2021 Posted October 29, 2021 It seems that the issue was finally located and we're working on a fix. This also means that we'll delay any not critical MP submission reviews until the fix gets deployed to this community hopefully later today. Adriano Faria and InvisionHQ 2
DawPi Posted October 29, 2021 Posted October 29, 2021 All images will be restored? I don't have much time to re add all of them unfortunatelly.
Daniel F Posted November 2, 2021 Posted November 2, 2021 This should be fixed now, but it's not retroactive, so any missing images are unfortunately gone. We're sorry for any issues caused by this. Miss_B, Adriano Faria and InvisionHQ 1 2
Adriano Faria Posted November 2, 2021 Posted November 2, 2021 5 minutes ago, Daniel F said: This should be fixed now, but it's not retroactive, so any missing images are unfortunately gone. We're sorry for any issues caused by this. Do we need to do something differently than just submit same version with screenshots? I mean, an email with a list of files so you won’t waste time checking the files again?
Stuart Silvester Posted November 2, 2021 Posted November 2, 2021 2 hours ago, Adriano Faria said: Do we need to do something differently than just submit same version with screenshots? I mean, an email with a list of files so you won’t waste time checking the files again? You don't need to do anything, we're working on regenerating recent thumbnails from the full size image. You should see them gradually re-appear. Adriano Faria and Daniel F 1 1
Solution Stuart Silvester Posted November 2, 2021 Solution Posted November 2, 2021 The thumbnails have been restored. Adriano Faria, Daniel F, InvisionHQ and 1 other 1 3
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