TheJackal84 Posted September 1, 2020 Share Posted September 1, 2020 Anytime i click to login to the IPS app it just reloads the page Screen_Recording_20200901-091654_Invision Community.mp4 Link to comment Share on other sites More sharing options...
Sonya* Posted September 1, 2020 Share Posted September 1, 2020 Login seems not to work on Android generally. The same here 😏 I have opened a ticket some weeks ago. It will be investigated. Link to comment Share on other sites More sharing options...
bfarber Posted September 1, 2020 Share Posted September 1, 2020 Yes we have an open internal bug report about this we are investigating. Link to comment Share on other sites More sharing options...
SF_Ronin Posted September 1, 2020 Share Posted September 1, 2020 (edited) Not sure if this is related, or should be sent in for feedback, but having login issues on iOS as well. @bfarber, is the bug report you're investigating on the Communities app? I've been trying to login to my community on the new Communities app but haven't been able to all day. I get the generic "Invalid Redirection URI Error Code: 2S361/2" error repeatedly. Edited September 1, 2020 by SF_Ronin Link to comment Share on other sites More sharing options...
Nicholas Cole Posted September 1, 2020 Share Posted September 1, 2020 My community has been approved for the mobile app, but which app should I download. The icon in the ACP links to Test Flight the Apple Store, which is fine but I don't have a developer invite to use it.. confused.. Link to comment Share on other sites More sharing options...
SF_Ronin Posted September 1, 2020 Share Posted September 1, 2020 (edited) 9 minutes ago, Nicholas Cole said: My community has been approved for the mobile app, but which app should I download. The icon in the ACP links to Test Flight the Apple Store, which is fine but I don't have a developer invite to use it.. confused.. You're not alone! Took me awhile to figure out what the app was even called or where the "hidden" setting must be on the regular IPS app. The instructions should really be posted somewhere. Download Test Flight on your device. Copy the App Store Download URL from your ACP->Dashboard->Mobile App-> Settings section. Send (text, email, messenger) that URL to your phone. Open the URL and it should automatically bring open the Test Flight app and an option to download IPS Communities App. Here is the link if others need it. I'm guessing it's OK to share in this forum as this is a client only section: https://testflight.apple.com/join/bzsWOXFO @bfarber Could we consider adding a few instructions to the "Your Community Mobile App Has Been Approved" email? Edited September 1, 2020 by SF_Ronin Clarify Directions Link to comment Share on other sites More sharing options...
Nicholas Cole Posted September 1, 2020 Share Posted September 1, 2020 17 minutes ago, SF_Ronin said: You're not alone! Took me awhile to figure out what the app was even called or where the "hidden" setting must be on the regular IPS app. The instructions should really be posted somewhere. Download Test Flight on your device. Copy the App Store Download URL from your ACP->Dashboard->Mobile App-> Settings section. Send (text, email, messenger) that URL to your phone. Open the URL and it should automatically bring open the Test Flight app and an option to download IPS Communities App. Here is the link if others need it. I'm guessing it's OK to share in this forum as this is a client only section: https://testflight.apple.com/join/bzsWOXFO @bfarber Could we consider adding a few instructions to the "Your Community Mobile App Has Been Approved" email? You're an absolute star, thank you very much - I'd never have figured that out!! Link to comment Share on other sites More sharing options...
Gowtham Posted September 1, 2020 Share Posted September 1, 2020 Facing the same issue Link to comment Share on other sites More sharing options...
SF_Ronin Posted September 1, 2020 Share Posted September 1, 2020 9 minutes ago, Nicholas Cole said: You're an absolute star, thank you very much - I'd never have figured that out!! @Nicholas Cole Let us know if you can actually log into and use yours. Gowtham and Nicholas Cole 2 Link to comment Share on other sites More sharing options...
Gowtham Posted September 1, 2020 Share Posted September 1, 2020 I tried with a test user, i was able to login (IOS). It was random. I tried to login using my account, it failed again. Link to comment Share on other sites More sharing options...
Nicholas Cole Posted September 1, 2020 Share Posted September 1, 2020 (edited) so, after a very helpful guide from @SF_Ronin I’ve managed to get my community up and running and logged in fine. I’m on IOS It’s a bit buggy, I can’t access forum threads from the main list, I receive an error and the app closes and returns to the main list of my communities. I can access topics and threads from the featured items on the home page though. Commerce appears to work as do subscriptions and custom built pages. Looks smart, haven’t tested notifications though. Update: mobile notifications don’t appear to be working. Edited September 1, 2020 by Nicholas Cole SF_Ronin 1 Link to comment Share on other sites More sharing options...
Nicholas Cole Posted September 1, 2020 Share Posted September 1, 2020 1 hour ago, Gowtham said: Facing the same issue I can access and view your community on the app, so I wonder its an admin user related issue..? SF_Ronin 1 Link to comment Share on other sites More sharing options...
Gowtham Posted September 2, 2020 Share Posted September 2, 2020 4 hours ago, Nicholas Cole said: so I wonder its an admin user related issue..? Not sure, some of our users were able to login without any issues, weird. Link to comment Share on other sites More sharing options...
Rikki Posted September 2, 2020 Share Posted September 2, 2020 Apologies for the problems. I was finally able to diagnose the cause of the login issues, but unfortunately they cannot be fixed until 4.5.2 (and new app builds). That should be available in the next few days. That will solve both the failed logins and the 'invalid redirection uri' error. DawPi, Gowtham, SF_Ronin and 5 others 5 3 Link to comment Share on other sites More sharing options...
Sonya* Posted September 9, 2020 Share Posted September 9, 2020 On 9/1/2020 at 11:09 PM, Gowtham said: Facing the same issue Just updated to 4.5.2. Login is still not possible. The error as quoted above. 😥 sound and Nicholas Cole 2 Link to comment Share on other sites More sharing options...
Adam84 Posted September 9, 2020 Share Posted September 9, 2020 On 9/2/2020 at 6:28 PM, Rikki said: Apologies for the problems. I was finally able to diagnose the cause of the login issues, but unfortunately they cannot be fixed until 4.5.2 (and new app builds). That should be available in the next few days. That will solve both the failed logins and the 'invalid redirection uri' error. still existing.. Link to comment Share on other sites More sharing options...
Gowtham Posted September 9, 2020 Share Posted September 9, 2020 On 9/2/2020 at 9:28 AM, Rikki said: That will solve both the failed logins and the 'invalid redirection uri' error. Still facing same issue. Link to comment Share on other sites More sharing options...
Rikki Posted September 12, 2020 Share Posted September 12, 2020 Apologies again! Update your app to get the latest build and things should be good now. At the time of this post, the app was approved in the Play Store but still pending review in the iOS App Store, but should be available soon. Note that in both stores it's still in the beta process (Beta in the Play Store, TestFlight in the iOS App Store) so you won't see it unless you specifically opt in to the beta. SammyS and Gowtham 1 1 Link to comment Share on other sites More sharing options...
Gowtham Posted September 12, 2020 Share Posted September 12, 2020 Now it is working good on IOS.Thank you for the update. Any information on white label app support? Link to comment Share on other sites More sharing options...
Joel R Posted September 12, 2020 Share Posted September 12, 2020 16 minutes ago, Gowtham said: Any information on white label app support? Only information about the multi-communities app is currently available. To stay up to date on further news, be sure to check out the Invision Blog where future news will be posted. The team is excited to continue development on the mobile app and iron out all of the bugs. Gowtham 1 Link to comment Share on other sites More sharing options...
Adam84 Posted September 12, 2020 Share Posted September 12, 2020 login issue is fixed, thanks! Rikki 1 Link to comment Share on other sites More sharing options...
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