Tennman Posted October 21, 2019 Share Posted October 21, 2019 When I click the Submit Topic button after making or replying to a post, the button grays out and it takes an excessive amount of time for the post to be saved. This just started recently. Any ideas what could be causing this to happen? Thanks! Link to comment Share on other sites More sharing options...
AlexWebsites Posted October 21, 2019 Share Posted October 21, 2019 Did you switch email sending to a different method? It's tied to email notifications I believe. Link to comment Share on other sites More sharing options...
bfarber Posted October 21, 2019 Share Posted October 21, 2019 There are many possibilities. Email sending could be slow. You may have a plugin that does something when posts are saved. Elasticsearch indexing could be slow. Generally your best bet to start with is to use the support tool and disable all third party stuff (apps, plugins, themes), then test again to see if it's still happening. If it is, you can submit a ticket for someone to take a look. Link to comment Share on other sites More sharing options...
Tennman Posted October 21, 2019 Author Share Posted October 21, 2019 I will try that. The only third party plugin I have installed is the scroll-to-top button I downloaded from the marketplace. I'm using the default theme with some custom CSS. Nothing on the email has been changed from the default settings. I'm on a shared server. Perhaps that is slowing down email sending? Thanks for the advice! Link to comment Share on other sites More sharing options...
Joel R Posted October 22, 2019 Share Posted October 22, 2019 13 hours ago, Tennman said: I will try that. The only third party plugin I have installed is the scroll-to-top button I downloaded from the marketplace. I'm using the default theme with some custom CSS. Nothing on the email has been changed from the default settings. I'm on a shared server. Perhaps that is slowing down email sending? Thanks for the advice! You can also quickly scan through your System Log or Error Log to see if there are errors in the background. But send in a Support Ticket and IPS can help you diagnose. Link to comment Share on other sites More sharing options...
Tennman Posted October 22, 2019 Author Share Posted October 22, 2019 3 hours ago, Joel R said: You can also quickly scan through your System Log or Error Log to see if there are errors in the background. But send in a Support Ticket and IPS can help you diagnose. Thanks. Will do. Link to comment Share on other sites More sharing options...
NZyan Posted November 8, 2019 Share Posted November 8, 2019 On 10/21/2019 at 2:26 PM, bfarber said: Elasticsearch indexing could be slow. I had the same problem, Elasticsearch was the reason. If you use it, try to switch to mySQL search. Did the trick for me. Andreas Link to comment Share on other sites More sharing options...
Martin A. Posted November 8, 2019 Share Posted November 8, 2019 47 minutes ago, NZyan said: I had the same problem, Elasticsearch was the reason. If you use it, try to switch to mySQL search. Did the trick for me. Andreas There is a fix for this coming in the next maintenance release. They released Beta 1 on Monday and Beta 2 yesterday, so we should see the final one soon. We've had our install patched with that fix for a couple of weeks, and our posting time and error count has drastically improved. Haven't seen any timeout errors related to Elastic since then. Link to comment Share on other sites More sharing options...
Adlago Posted November 8, 2019 Share Posted November 8, 2019 3 minutes ago, Martin A. said: They released Beta 1 ...also Beta 2 Link to comment Share on other sites More sharing options...
Tennman Posted November 21, 2019 Author Share Posted November 21, 2019 On 10/21/2019 at 7:17 AM, AlexWebsites said: Did you switch email sending to a different method? It's tied to email notifications I believe. You were correct. Changing the mail delivery method from PHP to SMTP appeared to have corrected my problem with delays in posts being saved. Only time will tell for sure but so far so good. Thanks to everyone for your help! Link to comment Share on other sites More sharing options...
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