Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,348 topics in this forum
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- 1 follower
- 13 replies
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Can someone help me upgrade my older ipb version to latest version? I tried all ways to upgrade, including manual sql update but the files/sql are not compatible between v4.5.4.2 and latest version. I need a developer help, i can pay for support. Is there a way to contact you directly here? admin/upgrade doesnt work, it says There are no applications available to upgrade I tried the ?app=core&module=system&controller=upgrade as well but it says: There are some problems with your database which need to be fixed before you can start the upgrade. If i click on "Fix automatically" or "Check again" it will tell me "Sorry, we could not find th…
Last reply by teraßyte, -
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- 2 followers
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Hi, I upgraded from 4.6.7 to 4.7.18 (latest). I see in the logs the following errors: 1. Error (1051) Unknown table 'schrysan_sffgr42.ibf_core_members_features_seen': dropTable ["core_members_features_seen"] 2. Error (1054) Unknown column 'chart_timescale' in 'ibf_core_saved_charts': changeColumn ["core_saved_charts","chart_timescale",{"name":"chart_timescale","type":"ENUM","length":null,"decimals":null,"values":["hourly","daily","weekly","monthly","none"],"allow_null":true,"default":null,"comment":"","unsigned":false,"auto_increment":false}] 3. OutOfRangeException: (0) #0 /home/XXX/public_html/community/applications/core/modules/admin/clu…
Last reply by Marc, -
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- 2 followers
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I want to disable status updates. How do I do this? I see that at the top menu bar at the Create button Status option is never removed. How do I do that?
Last reply by Marc, -
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- 1 follower
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Beginning yesterday we began receiving the error: [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] However when attempting to navigate to our AdminCP page we also receive the same error and cannot attempt to restore the default theme. How do we get to AdminCP without a theme?
Last reply by Marc, -
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Hello, Is there way to export a list of all members who have been flagged as spammers? Unless I am missing something the member list export filters seem to be missing the key option. Thanks
Last reply by abobader, -
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- 3 followers
- 6 replies
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Hello For non-classic license owners will upgrade to v5 when final version is out or need to change to Classic version?
Last reply by Marc, -
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- 2 followers
- 14 replies
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Hi, What kind of module is needed to send mails using PHP? I see: A test email could not be sent. Check the settings entered are correct or contact your hosting or SMTP provider for more information. preg_replace(): Passing null to parameter #2 ($replacement) of type array|string is deprecated I'm not able to use it like this. I'm the server owner. I'm using latest version (up-to-date), only one extension for topic thumbnails. In the support section - I see 0 issues (also 0 recommendations). My server is using Apache and PHP 8.1.30 currently. Maybe I'm missing some PHP module for that?
Last reply by adekk, -
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- 3 followers
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Bonjour Depuis quelques semaines, je n'arrive plus à me aller sur le forum que je gère depuis chez moi depuis n'importe quel appareil (ordi, tablette, téléphone etc). Les navigateurs quel qu'ils soient me mettent : Ce site est inaccessible forum.evasionmoto34.com a mis trop de temps à répondre. Voici quelques conseils : Vérifier la connexion Vérifier le proxy et le pare-feu ERR_CONNECTION_TIMED_OUT J'ai une freebox et il est hébergé chez OVH Est il possible qu'IPB ai bloqué mon adresse IP ? Je précise…
Last reply by Pescao6, -
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- 2 followers
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Hi all, Due to the EOL of CentOS, I am moving to a Ubuntu install. There may be some differences between the two platforms causing my issues. I use Plesk as a control panel for the server. I migrated one of my forums but it doesn't seem to work on the new system (after the data was migrated). Does anyone here have experience moving a site like this? Here's the error I get when accessing the site. I am using PHP 8.3.1.2. Also see the details from the ips4.php tool. It also doesn't look like my previous (CentOS) server had a constants.php file in the root. Help is appreciated. Thank you!
Last reply by Mike Gholson, -
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My site has been unresponsive for much of the last 24 hours. The CPU keeps going up to 100% and all my has said is the following, can someone help asap? The issue appears to be coming from the database "foxes_forums" as it makes queries that get stuck and cannot execute further. You need to review the database and fix the query that does not go trough. We can provide you with all the processes, however you would need to review and determine which is the one that gets stuck and causes the load.
Last reply by Randy Calvert, -
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- 2 followers
- 3 replies
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Hello everyone, how can I stop receiving these emails? Mail delivery failed: returning message to sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: bigendrakoli4335@mail.ru host mxs.mail.ru[217.69.139.150] SMTP error from remote mail server after end of data: 550 Message was not accepted -- invalid mailbox. Local mailbox bigendrakoli4335@mail.ruis unavailable: account is disabled
Last reply by Caputo, -
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- 1 follower
- 12 replies
- 554 views
Hoping someone can help me with this. I set up my forum several years ago, & everything worked totally fine. I never got a ton of traffic, but the forum itself worked fine. Now, the forum is basically gone. When I go to the url where the forum once lived, I now get a "Sorry! That page doesn't seem to exist." I haven't fallen behind on my billing (that I know of), or deleted it (that I know of), or anything else. If I had to guess, I'd point to two possible options: * I fell behind on upgrading the forum & basically ignored it for a long (since it seemed fine & I wasn't getting much activity.) Maybe that caused proble…
Last reply by teraßyte, -
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- 3 followers
- 16 replies
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Hi everyone, I've been a dedicated user of Invision Community since 2011, and I've always appreciated how smoothly upgrades have gone in the past. However, the recent upgrade to version 4.7.18 has put me in a difficult situation. During the process, I received a message indicating that there are some problems with my database. The system suggests that while it is usually safe to fix these issues automatically, it may be preferable to run the necessary queries manually for larger communities. Unfortunately, the list of queries is extensive—when I copied them into a Word document, it spanned 70 pages. I attempted the automatic fix, but it failed. Running all …
Last reply by Marc, -
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- 3 followers
- 13 replies
- 274 views
Hi all, we have a product that every month should renew. This month the renewal invoice has not been generated Do you know which might be the causes and the possible solutions? Thank you in advance!
Last reply by Marc, -
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- 1 follower
- 3 replies
- 102 views
Since applying the last patch, other users and I have appear to be having a problem with the private message feature. For example, when I am in an inbox and try to go to a specific page within a private message thread, the link does not work. Below is an example of a URL that will not work (recognize that a non-user cannot access this URL). https://www.billikens.com/forum/index.php?/messenger/7533/&page=5 Any guidance on how to troubleshoot/address this problem would be appreciated. Thanks, Steve
Last reply by Marc, -
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- 2 followers
- 6 replies
- 164 views
My server is rejecting emails because my forum is sending out too many emails because so many members are following topics. They have advised me to check settings in the ACP to see if there is a way to slow this down by maybe only sending that member 1 email a day instead of every time somebody posts? Is there a way to do that and how? Al;so is there a way to stop all members following content at once setting somewhere? I realize they can follow again but how to stop all for right now? Thanks
Last reply by Gary, -
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- 12 replies
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I've been stuck trying to upgrade past v4.6.12.1 for quite some time now. The update fails with this error: [removed image because it has potentially sensitive information] I'm trying to minimize down time so the board is currently up (reverted back to pre-update) but if you run the update you'll stall at the same point. Note: The board is currently running php7.4 for this old version of the script. The server has 8+ but it breaks the board if we try to run the board under it, so we are waiting to get past this first hurdle before moving the board to 8. Then we need to upgrade to the latest version of the script.
Last reply by Ecnad, -
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- 3 followers
- 33 replies
- 913 views
I ran the patch on the latest version and my site got messed up. Please advise
Last reply by Andreas Grace, -
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- 2 followers
- 6 replies
- 204 views
I have the following problem, on the computer in the articles I see the button to add article. The problem occurs on mobile devices do not have this button. How to solve this problem?
Last reply by Marc, -
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- 1 follower
- 20 replies
- 331 views
I am writing to report an issue that occurs during the user registration process on our website. When a user registers, they receive the email verification as expected. However, upon clicking the verification link, they encounter the following error message: There was a problem with the link you followed to validate your account. Error code: 2C223/l This issue is preventing users from completing their registration and accessing their accounts. Thank you for your attention to this issue.
Last reply by Riley Anderson, -
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- 1 follower
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I'm experiencing a critical security issue with my IPB installation (v4.4.10): Problem: A security flaw is allowing unauthorized access to user accounts, resulting in spam messages across the board. Attempted Solutions: Attempted to update PHP to version 8.2 in my Docker container, but this caused functionality issues for users. Tried updating the board, but the process times out. Current Situation: The board remains vulnerable to this attack. Specific Request: I urgently need a security patch or guidance to address this account compromise issue without requiring a full board update or major configuration changes (cu…
Last reply by Marc, -
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- 2 followers
- 1 reply
- 120 views
I edited a member's article record, and I found this bug on the listing page where it shows the listing articles: The left side shows author username and the title of the article. The right side shows the number of reviews, number of comments, last comment made by avatar along with the member's username and the time that comment was posted. Example: Article The listing articles As you see we have an article with one comment, and it was made by Max. Now whenever any staff member edits this article, The listing article comment by changed to the username of the staff who edited it. The staff member n…
Last reply by Marc, -
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- 2 replies
- 166 views
Hi, We deleted files for some years back, since we have backup for the uploads folder that can cover the deleted one. After uploading these files, what the next steps? Thanks in advance.
Last reply by abobader, -
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- 2 followers
- 5 replies
- 374 views
I just tried to update from 4.7.17 to 4.7.18 in multiple forums. All of them failed with the message „There was an error downloading the files to your server.“ As update only the full download is available which takes ages to upload and compare to the server. Is a version of the update available that includes only the changed files? Andreas
Last reply by Ozione, -
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- 2 followers
- 5 replies
- 242 views
I initiated a forum update and was prompted to manually install some Redis and Store php files. I've done those manually, but it still says I need to update them and thus I'm stuck in the upgrade loop. These are the files, all of which I downloaded from the client area and replaced on-server. Ideas?
Last reply by Marc, -
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