General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,419 topics in this forum
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- 182 views
Thanks for your help folks. Is there a way to limit the size of videos uploaded to our community? I know I can fudge the content width of embedded video sources, but I would like to limit the actual size of an uploaded MP4 or MOV etc. Thanks for any advice 🙂
Last reply by Jim M, -
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Please be kind. This may be a very simple (stupid) question for something that most would see as all but obvious. Is the Pages application a type of 'dynamic page?' As I prepare for our 4.7 upgrade, I was searching for a solution to display past newsletters. A Google Search brought up a Reddit thread that talked about using a WIX Dynamic Page. As I read through the thread, it sounded like essentially the style and presentation of IPS, both throughout the platform but also, perhaps, with the Pages application. A further search of a WIX Dynamic Page presented this explanation: https://support.wix.com/en/article/cms-about-dynamic-pages The link talks about d…
Last reply by Jim M, -
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- 2 followers
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- 239 views
Hi there, Please let me know if there is a way to get notifications when someone makes a post or comments in my community form. Best,
Last reply by Jim M, -
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Hello community, for the past months my small forum at www.specializedforum.de has been flooded with spam. I tried many different things. All of the captcha options, flagging spammers, looking at the geolocation (which doesn´t help as their IPs are from allover the globe randomly). I renewed and updated to the latest version of IPB but it has helped nothing. Right now I am using hcaptcha, Q&A option and IPS spam prevention enabled. There has always been some sort of spam in my IP boards over the years, but this is absolutely out of control. I do not want to manually activate registrations, as I do not have the time to do that for 6 forums everyday.…
Last reply by Benjamin Schuster, -
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Is there a good way to deal with spammers moving the periods around in a single gmail email address to register lots of accounts with the same gmail address?
Last reply by Jim M, -
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I'm getting this attached error message in my Invision Cloud account. What should I do? Thanks for your help!
Last reply by Jim M, -
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Is there any way to block all email addresses using a "+" in them at the time of registration? I have some spammers abusing that gmail capability.
Last reply by Eric Mattson1, -
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Does # of views on a blog post ever reset? Or does it just count up and up forever? Thanks! Eric
Last reply by Randy Calvert, -
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- 160 views
On the Members page in ACP, there is a Locked filter on the top. Could not find an option to lock members in ACP or frontend profile. How to lock members and what is the difference between a spammer and locked member?
Last reply by Adriano Faria, -
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Are there any major issues to having topics with a large number of postings / replies ? e.g 2k for example ?
Last reply by rnorth6920, -
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I'm sure once we didn't have to create a Giphy account and it was a case of just switching it active in admin? Either way, it looks like they are going the SDK route with ads now (I haven't looked yet if this will code into the theme, etc) OR going premium via the usual API billed annually at an amazing price of just $120 per month! Will these end the whole Giphy integration with IPB?
Last reply by Dave MacDonald, -
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Hello. I have a Invision Community forum that is hosed on Invision Community's platform. I am planning on migrating the whole forum to another domain. Is it possible to have a 1:1 301 redirect from the old URLs to the new URLs, so that Google and other crawlers can notice that the forum has changed domain? example: forum.old.com/ > forum.new.com/ forum.old.com/thread-3/ > forum.new.com/thread-3/ forum.old.com/post-1231231231/ > forum.new.com/post-1231231231/
Last reply by Jim M, -
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- 3 followers
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Hey Invision Team -- Is there a way I can create new badges for users that are automatic? E.g. "Congratulations, your blog just earned 100, 1k, 10k views" or "Congratulations, you just reached 10 followers" or "We miss you -- it's been 7 days since you logged in" etc? I can see manual ones but I'm probably missing something? Also is there a comprehensive list of all default notifications a user might get from the system in terms of badges, points, etc? Thanks! Eric
Last reply by Joel R, -
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I have users getting a "you are banned" message when their blog post is put into the moderation queue and they then try to access it. At least I think that's why it is happening. Can you tell me more about how that message results? And if I can change it somewhere/how I change it? Thanks! Eric
Last reply by Jim M, -
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- 2 followers
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Currently, anyone following a user is displayed in our forum profiles. Is there an option to display who the user is following themselves -- that would possibly just show to them? It doesn't help users find members they're following when there's no list shown. Thanks!
Last reply by Marc, -
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- 4 followers
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- 309 views
i have noticed after using permissions and disabling guest access to different parts of the website when if they have a old like that used to work for guest and visit they see the opps image below and it makes a log every time with OutOfRangeException::0 also if a logged in user visits a page that dont exist anyone or post that dont exist . it also generates OutOfRangeException::0 in the logs .
Last reply by Marc, -
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- 1 follower
- 9 replies
- 352 views
Hello, as the title states, Active User Count and Page Views are set to zero, currently. How do I get this fixed?
Last reply by Marc, -
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- 2 followers
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I've just enabled Google Maps, and now Events: Overview displays a Happening Near You block at the top of the page. All our events are in a small area, so this is useless and occupies the prime space on the page. How can we disable this block? If we can't, will we be able to in v5?
Last reply by NSPN, -
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- 2 followers
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- 178 views
Hi all, I'm surely missing something, but I am trying to set up subscriptions, but restricted to certain usergroups. I wish to do this initially for testing purposes. When launching proper, subscriptions should be unavailable to guests. I also need to a way to remove access to subscription services for some members (those banned from their use). The purpose of the subscription scheme is to assign a secondary group to allow access to a community add-on feature. (Two levels of subscription, actually.) I also wish to add an unconnected subscription option, again, with the ability to disallow access for those within a specific 'banned' usergroup. Both…
Last reply by Marc, -
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- 1 follower
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Was wondering how comments within the blogs here are tied into the forum sections and not separated from each blog entry. Tried searching but, my search-fu is quite weak. Is this a custom-coded thing or am I missing a setting somewhere in the admin side of things?
Last reply by 2TonWaffle, -
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I saw a brief mention of "daily digest" email in the email report in ACP but it doesn't appear to go out to more than 1 person. What is the daily digest email? Is this something I could enable for all users? Eric
Last reply by Jim M, -
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- 3 followers
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- 301 views
Tags make other topics appear in Similar Content widget that use the same tags and tags are also used in <meta name="keywords" content="tag">. What would be the purpose of Subforums other than grouping topics compared to predefined Tags? Predefined Tags could be made to function like Subforums if implemented properly. The Fluid View widget could use predefined Tags with multi-select checkboxes. If using both, we end up selecting a subforum and assigning a tag (or two) to new topics. Most often, the tag name is the exact same as the subforum (duplication of data). This results in too many data points that may degrade performance due to table joins. …
Last reply by WebCMS, -
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- 2 followers
- 13 replies
- 404 views
How can we change the Default Page for a Guest Only . I have the members defaulting to the forum .. how can i change the Guest Group to a specific page ?
Last reply by Gary, -
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- 1 follower
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- 161 views
Hello -- If I wanted to have all new signups hit a page as part of registering where they either pick the default "free" member level or one of a couple paid subscription levels, is there a way to do so? How do I create a free subscription? Just create a new subscription and set prices at zero? What happens to existing "free" members? Thanks! Eric
Last reply by Jim M, -
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- 1 follower
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- 247 views
Hello, I would like to know if I can with my license key in the same website create two forums? Thank you for your answer.
Last reply by Franckkk, -
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