General Questions
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4,360 topics in this forum
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Is there a way to block spammers registering with email addresses like "de.nis.e.go.mez.19.8070@gmail.com"? Email addresses using periods in weird places all go to the same gmail address as if those periods didn't exist but often registration systems treat them as unique. My old system did so spammers abused this. Does Invision have a way to stop it? Eric
Last reply by Ryan Ashbrook, -
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- 2 followers
- 1 reply
- 156 views
Is there a way to see a "feed" of all blog posts created by my users in one place? And maybe something similar for "status updates"? Eric
Last reply by Marc, -
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- 3 followers
- 1 reply
- 144 views
I noticed that subscriptions in Invision are not actually "subscriptions" products in Stripe. Given that, how does changing the price on a subscription in the admin of the cloud Invision affect current subscribers? Also, what if I want to run a free or reduced price first month trial on a subscription where I already have clients signed up on it? I.e. if I lower the first month price on an existing subscription, what happens to current clients? And what happens if I then get rid of the free/reduced price first month? Is each subscriber basically just treated individually? Thanks, Eric
Last reply by Marc, -
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- 2 followers
- 1 reply
- 139 views
Is there a way to get a notification email every time someone pays for a subscription? Thanks! Eric
Last reply by Marc, -
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- 2 followers
- 1 reply
- 157 views
What input areas do "word filters" monitor in the platform? blog post content, tags, categories, direct messages, status updates, profile bio, display names? I can't find in the manual where the boundaries are. Thanks! Eric
Last reply by Marc, -
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- 2 followers
- 4 replies
- 595 views
What is wrong with the Enable Community Hive. Every time i want to enable it, it just start ovwer agin.....I can see this is a common problem for many other communitys....
Last reply by Marc, -
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- 1 follower
- 1 reply
- 149 views
If I want to set up subscriptions but no other types of products for my platform, how much of the rest of the "Commerce" set up do I have use? In other words, can I disable Store, Checkout, Billing and Purchase, Support and Referrals in the applications manager in the backend (I'm on the hosted solution)? Or are there some of these that are essential to keep turned on in order for Subscriptions to function properly? Eric
Last reply by Jim M, -
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- 1 reply
- 116 views
Everytime I try to download my list of members I only get like 30-40 rows instead of the full list. I have checked all of the filters and it seems to just be downloading the members on the first page of the list. There has to be a way to download the whole thing in one swoop right? I have almost 2000 people in here.
Last reply by Daniel F, -
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- 2 followers
- 5 replies
- 217 views
I created a user group by the name of "Advisory Board". I granted two members access to this group via the secondary group functionality. The search tool shows the group below: When I click on "Search Members" nothing shows up. How can I get a list of everyone in this secondary group?
Last reply by Marc, -
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- 2 followers
- 4 replies
- 264 views
Hey, last weeks I've been having complaints from our users that our (self hosted) IP is slower than before. First I tried tweaking php-fpm settings, but I never really saw enough concurrent connections to really justify upping the max_clients to something absurd. Then I saw that the database seemed to be having difficulties. I enabled slow query logging and found the following query that was really slow (> 5seconds) for about every user. MariaDB [mysql]> select * from slow_log limit 10; +----------------------------+--------------------------------------+-----------------+-----------------+-----------+---------------+------…
Last reply by Marc, -
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- 2 followers
- 4 replies
- 463 views
How do I cancel the renewal for Classic Invision ($200)?
Last reply by Marc, -
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- 1 follower
- 1 reply
- 117 views
How do you allow users to vote on items in a pages database and sort items by the number of upvotes?
Last reply by Marc, -
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- 1 follower
- 5 replies
- 310 views
I am the owner of a community on Invision that is at the core of our entire business. We run a network of sites and this one is our most vibrant. We have an employee who was a development admin and has been let go from our company. Unfortunately, they left on bad terms and we need to restrict their access immediately while also getting ROOT access back to us. What is the best course of action for us here? We are in a spot where I am afraid to delete the former employee's account because we don't want to lose back end access permanently. I am afraid if I merge their account with mine they might get more control. Who do I call here? I need a Ghostbuster.
Last reply by Marc, -
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- 1 follower
- 1 reply
- 146 views
Hello, I have a forum and I'm currently on the beginner plan, is there a way to monetize my forum with google AdSense? I need to add the ads.txt file to my forum, but I can't figure out how to do it even after following the robots.txt and ads.txt guide. There is no "pages" area in the admin control panel for me to add the ads.txt file to my forum. Do I have to upgrade to another level to add it?
Last reply by Marc, -
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- 2 followers
- 2 replies
- 286 views
Hello, Our Host will be upgrading MySQL to MariaDB in August. Can somebody confirm that MariaDB is fully compatible for the Invision Community? Can I expect any issues? Most regards, Walter
Last reply by RextonXVT, -
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- 1 reply
- 149 views
Hello, I will be doing a domain transfer in the next few days. My question is: I can't keep the old offline until this migration. I can activate the 30-day trial on the new domain, for the configuration and customization of our forum, and then transfer my license that is active on the domain that will be deactivated. If this is not possible, I need guidance on how to proceed, because my license is very old, I pay a nice price and we would not be able to make a new subscription, even because the other domain will be deactivated. I await guidance
Last reply by Jim M, -
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- 1 reply
- 181 views
Dear Invision Community Support Team, We are currently in the process of upgrading our Invision Community installation from version 4.2.1 to the latest version. Due to numerous custom modifications made to our current installation, it is essential for us to have access to the original distribution of version 4.2.1. This will enable us to accurately track and manage the changes made over time, ensuring a smooth and successful upgrade process. We have already purchased the latest version of Invision Community, and our intention is to maintain the integrity of our existing customizations while benefiting from the latest features and security enhancements. Unfo…
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 227 views
Hello, I'm working on a mayor redesign and migration for my website. I think I'll start a my community again on a subdomain, is it possible that I can do a fresh install without deleting my current community forums while I'm working on this? I think I'm about 1 month from have this ready so during that time, I'll have both versions live. I'll keep my current domain name so there's no change on my current domain name. Can I do that? Thanks
Last reply by Randy Calvert, -
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- 1 follower
- 1 reply
- 167 views
Hey Invision Community, This is probably rather unorthodox but I need to ask for a potential business partner in what they want to do a "cloud security assessment" of the site -- in this I am asked for a C4 Model of the site which I am hosting with Invision Cloud. Without going into the fine details is there any official high level documentation regarding this? They want to specifically know how information is kept secured. If necessary, I can be reached privately I am sure or start that conversation but I figured maybe other people are interested to know so here's the topic about it! A C4 Model has been explained to me as a model for visualising software arch…
Last reply by Marc, -
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- 4 followers
- 3 replies
- 310 views
I keep having a smaller and smaller Max total size of files I can attach to my posts in this community. It's currently at 40 kB which is becoming challenging when trying to post images, especially in the Alpha testing forum. Can my attachment Max total size be increased? Thanks!
Last reply by David N., -
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- 1 follower
- 6 replies
- 322 views
I keep getting the cron error. My site is in the development stage. I can't shake the cron error I have been getting over the years, so I decided to go with EasyCron. Still no luck. Here is what I get. I might mention it is totally Greek to me. Latest Execution Failures Cron Job Setting (Show) Lastest Execution Failures (Up to 20 logs) Schedule Time Start Time End Time Execution Time (second) HTTP Code Status Output 202…
Last reply by Marc, -
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- 1 reply
- 166 views
For changing friendly URL’s from clubs to committees, is it just a case of updating the friendly URL and that is it, the real URL just stays the same? Or would I change both? Are there any issues with this IE breaks in the site. The plan is to change the word club in the URL to committees across the site. I am not worried about SEO as its a fully private site.
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 221 views
Hi! Working through some of the settings for subscriptions, and I'm wondering if there is an auto-renew option for members? If so, will that be default? Thanks!
Last reply by PinPics, -
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- 2 followers
- 35 replies
- 1.8k views
I recently upgraded from 4.7.13 to 4.7.14 and soon after my server began sending me "Excessive Resource" warnings--a couple of dozen per day, which the task exceeds 600MB. I know I can change the memory level on my server to a higher warning level to stop receiving them, but before doing so I wanted to mention this, and ask what with the recent update my cause this sudden change? Some of the warnings are also about excessive time to complete the process. Has anyone else noticed this?
Last reply by Jim M, -
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- 2 followers
- 1 reply
- 185 views
Hello Everyone! I am terribly sorry for kind of double-posting, as I've asked this question in another topic (about connection to elastic.co elastic search), but I am a bit desperate, and since that topic marked as resolved, I thought that maybe a new question topic is in order. I need to define an elastic username and password as defined in this topic: But I am using the Invision PB service invisionservice.com - cloud service forum hosting. And I searched everywhere, tried everything, which I thought of, and I cannot find a way how to upload constants.php or define these settings in the cloud version - invisionservice.com I assume it may be very simple, …
Last reply by Marc, -
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