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General Questions

New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here. 

Need assistance? ​🤚​

Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

  1. What is the difference between a Guest and a Visitor?

    tmcom,
    • 5 replies
    • 963 views
    Joel R
    Joel R

  2. Vetting / Restricted Registration Process

    Jim,
    • 11 replies
    • 1.3k views
    DawPi
    DawPi

  3. Permissions Assistance

    ahc,
    • 1 reply
    • 400 views
    Morrigan
    Morrigan

  4. Is there any version variable that can be used on copyright?

    sychn,
    • 4 replies
    • 704 views
    sychn
    sychn

  5. Application process for joining a club

    Moonbeam,
    • 7 replies
    • 409 views
    Morrigan
    Morrigan

  6. Delete all "Banned" Users with 0 Posts

    _Vault_,
    • 7 replies
    • 959 views
    Joel R
    Joel R

  7. Blog formating (blocks from wordpress)

    Steph Jensen,
    • 1 reply
    • 407 views
    Joel R
    Joel R

  8. Field formatting in DB Record Title (Add date/time stamp)

    kreitttbw,
    • 4 replies
    • 587 views
    kreitttbw
    kreitttbw

  9. How to setup the grid view for guests?

    sychn,
    • 2 replies
    • 615 views
    sychn
    sychn

  10. Getting that community stat box to show on site?

    mcmastadon,
    • 1 reply
    • 295 views
    SUBRTX
    SUBRTX

  11. How does "Use Redis to reduce MySQL overhead" work?

    Fast Lane!,
    • 9 replies
    • 1k views
    CoffeeCake
    CoffeeCake

  12. Max DB Connections - Error 500 - Site/AdminCP Inaccessible

    ErikC,
    • 2 replies
    • 976 views
    bfarber
    bfarber

  13. How to hide gender?

    ABF,
    • 3 replies
    • 666 views
    bfarber
    bfarber

  14. Need CKEditor to allow link our with target="_blank"

    mcsg,
    • 4 replies
    • 366 views
    Davyc
    Davyc

  15. Why must a members be approved manually?

    BN_IT_Support,
    • 5 replies
    • 458 views
    Ocean West
    Ocean West

  16. Our Picks, deletion and change

    Luciann,
    • 7 replies
    • 740 views
    Luciann
    Luciann

  17. Pages database records management

    mcsg,
    • 1 reply
    • 307 views
    bfarber
    bfarber

  18. Pages record pruning/management automation

    hawksfan,
    • 1 reply
    • 579 views
    CoffeeCake
    CoffeeCake

  19. "Members" Block - Any way to input data from custom fields?

    Jad Merheb,
    • 0 replies
    • 481 views
    Jad Merheb
    Jad Merheb

  20. Add Background Bar to Activity Feed? Adjust Link Color?

    usmf,
    • 4 replies
    • 347 views
    usmf
    usmf

  21. Code to add background color in WYSIWIG Editor in Pages App?

    usmf,
    • 3 replies
    • 414 views
    usmf
    usmf

  22. Using {base_url} when creating internal links in fields

    mcsg,
    • 2 replies
    • 334 views
    mcsg
    mcsg

  23. Invision Help Center Gone? What Happened to My Ticket?

    usmf,
    • 2 replies
    • 401 views
    DawPi
    DawPi

  24. Email Notification When Post Is Reported

    Ndugu,
    • 2 replies
    • 722 views
    Ndugu
    Ndugu

  25. Changing order status for incoming orders

    kreitttbw,
    • 2 replies
    • 659 views
    kreitttbw
    kreitttbw