General Questions
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 1 follower
- 1 reply
- 731 views
Hi! We'd like to alert all new registrants to the fact that they should update their display name before making their first post. There are two ways we could accomplish this: Send an automatic private message from the administrator to all new users at the point of registration Display a reminder above the box that a user makes a post (either reply or new topic) However, I can't figure out how to do either of these! Any suggestions for which of these would be best to implement, and how to do it?
Last reply by Sonya*, -
- 1 follower
- 1 reply
- 396 views
I'm pretty sure the answer to this is "Yes" but if I buy the commerce add-on, can I use it to create an "Ad free" membership that automatically adds users to a group, then use that group to hide adverts for those users?
Last reply by Mark H, -
- 1 follower
- 1 reply
- 599 views
On some pages of my website, there are no spaces or margins shown in the screenshot below. it looks fairly awkward and I was wondering if there was a fix for it.
Last reply by Marc, -
- 3 followers
- 6 replies
- 836 views
I'm trying to create a club in which the user must pay to access the club. In order to hide the content from public view, I need to set the club to "closed club". However, this is a problem because it creates an additional step in the payment process as the user must "request access" first and then wait to be approved by a moderator before making the purchase.... How can I create a "closed club" and the user gains access to the club by paying the membership fee... without the club moderator needing to approve the request to join first? This is the message that appears when a user attempts to join the club: "The cost to join this club is $0.50/month. Onc…
Last reply by Marc, -
- 1 follower
- 2 replies
- 674 views
I am building pages using the Page Builder:Text widget. How can I embed YouTube videos inside that widget? Thanks! Answer: Go to the YouTube page of the video you want to embed, Click SHARE . From the list of Share options, click Embed. From the box that appears, copy the HTML code. Paste the code into your website HTML. Source: https://support.google.com/youtube/answer/171780?hl=en
Last reply by My Sharona, -
- 1 follower
- 1 reply
- 477 views
I have the 'Creator' level package for my website and it says there is 500GB of media storage available. Wondering where do I go in my admin view to see how much media storage has already been used? Also is there any way to purchase additional media storage a la carte?
Last reply by Jim M, -
- 1 follower
- 3 replies
- 583 views
I found that setting in my advanced configuration. How can I tell if I should turn this on or leave it off? Thanks!
Last reply by David N., -
- 1 reply
- 415 views
Just started up a new forum and want to have posts be featured without me having to manually do it from the 'Moderation Action' dropdown. Is there a setting that would allow me to have a post hit featured status based off metric(s)?
Last reply by Jim M, -
- 4 followers
- 38 replies
- 2k views
Right now all my Invision apps are installed inside a folder named "/forum/" (as it seems to be right here: https://invisioncommunity.com/forums/) However that means if I go to my blogs then the url becomes mydomainname.com/forums/blogs/ Is it possible to move the apps so that the blogs can be accessed directly from mydomainname.com? And so that I can use Pages to create for example a home page accessible from mydomainname.com ?
Last reply by Marc, -
- 1 follower
- 1 reply
- 527 views
Hi guys I would like to setup freshdesk integration - basically what I need is when I get a new post, I would like to deliver it to another email and Freshdesk takes care of it as it syncs with this support email. How can I either do it this way, or another? Thanks.
Last reply by Marc, -
- 1 follower
- 3 replies
- 501 views
very new to this, attempting to set up instore payments for digital purchases. im attempting to set up stripe but that is a complicated setup! is there another program to use thats within the store that i should or could use that doesnt require someone to go to an external site?
Last reply by Marc, -
- 1 follower
- 6 replies
- 881 views
Hello, I have some questions regarding the issues that might occur if I upgrade from the 4.3.6 version to the 4.6. version. Can someone perhaps guide me into what I should expect ? I have some plugins, but not a ton, the theme is the normal one, just with some minor changes. (i.e. its not a custom theme) I have 2 licences the one is 4.3.6 and the other is 4.4.2 Is there a place where I can see how I can benefit if I do this upgrade? I know the more you wait with the upgrades the worse it gets with the changes that come with them...! So I want to convince myself to start the procedure. the 4.3.6 one is 800.000…
Last reply by Marc, -
- 6 followers
- 22 replies
- 2.1k views
I am trying to understand how to create a simple page in Pages that would look like the content box of one of the default articles layout (white box with slightly rounded corners, text of default size), but without the header (title and author) and without the pagination or the comments at the bottom). So really, just one white content box with slightly rounded corners so that the page looks the same as the articles. I've created a page, set to "Page Builder", then in Page Builder I drag a WYSIWYG editor and type text, however I get no padding, no white background and the text is tiny (13px when my articles are 17px). So I tried adding: <article cl…
Last reply by opentype, -
- 2 replies
- 422 views
I tried changing the Link color in the "Text" tab of my theme but that changes the color of the topic titles in the forums as well. Is there a way to change the color of only the links that are posted inside posts in a topic?
Last reply by David N., -
- 7 replies
- 807 views
Am I missing something in the default theme? Is there a way to set an image for the grid view? I'd love to have these blue boxes replaced with images of their respective subject matter.
Last reply by CheersnGears, -
- 1 follower
- 5 replies
- 812 views
I'm missing something basic, but I just don't know what. (And I did try searching for this, but I've yet to find anything by googling it). We've created 3 tiers as subscriptions that are supposed to be renewed every month. The renew period is set, the (only) payment method is set to Paypal. I'm able to purchase the first setup, but after that the subscription just isn't renewed like I thought it should. What am I missing?
Last reply by Marc, -
- 1 follower
- 4 replies
- 579 views
I am primarily interested in having clubs, forums, and pages. If I choose to buy self hosted, do I need to purchase "gallery" and "downloads" in order to have the club features called "files" and "images"? Or are those club features still included if I don't purchase "gallery" and "downloads"? Thanks
Last reply by Marc, -
- 2 replies
- 790 views
If I set Pages as my default app, then my forum URLs will start with mydomain.com/forums/ Is it possible to rename that folder something other than /forums/ ?
Last reply by David N., -
- 3 followers
- 11 replies
- 1.2k views
I migrated my forum from phpBB to Invision Community 20 days ago. My forum is my full-time job. The income from Ads is how I make a living. I have 130k topics, 800k topics, 400k monthly pageviews. While I absolutely love the Invision software, I am very upset that since the migration, my ad earnings are down by 30%. I am looking for help to pinpoint the issue or issues at play. Here are some symptoms I've noticed since the migration: Google search impressions (and clicks) are down. Number of page views is down. Ad RPM and RPS are slightly down. User engagement is down (less new topics/day, less new replies/day). The pages are slower…
Last reply by marklcfc, -
- 1 follower
- 3 replies
- 658 views
Can this be set up as a monthly goal?
Last reply by Jim M, -
- 3 replies
- 613 views
why my website miss it ? I have set up the can be used by all. +
Last reply by Jim M, -
- 1 follower
- 2 replies
- 723 views
Is it possible to have a sidebar on the search results page?
Last reply by David N., -
- 2 followers
- 7 replies
- 1.2k views
I don't remember this being discussed what is it?
Last reply by Jim M, -
- 4 followers
- 11 replies
- 949 views
I'm trying to set up a simple blog. I am the only writer for now and perhaps I'll invite guest writers in the future. Similar to the Blogs on this site: https://invisioncommunity.com/news/ I'm not sure if it's best to do it in Pages or Blogs? I've tried doing it in Blogs however it seems there's one level I don't need in the hierarchy (the possibility to have multiple blogs), and it confuses me? Let's say I want two categories, News and Tutorials. It seems like now I have to create a blog inside the category, and then an entry inside the blog, so the tree structure is: domainname.com/blogs/category/blog-name/entry-name The breadcrumb is (I'v…
Last reply by CheersnGears, -
- 3 followers
- 10 replies
- 848 views
Hello. I signed up for cloud hosting trial with invision. But how do we move data from an invision self-hosted forum to a the trial cloud setup? I don't see any conversion/migration tool included in the trial setup. Also what would be the ideal approach of backing up self-hosted invison community for restoration on the cloud hosted invision? Thanks
Last reply by David N.,