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John P Costello

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  1. Account creation issue

    John P Costello replied to John P Costello's topic in Feature Support
    Thank you! I have never changed anything with the CAPTCHA settings. To test it I just disabled it completely and got past the error message. I'll now turn it back on and try different cofigurations until I find the sweetspot for us.

  2. Account creation issue

    John P Costello posted a topic in Feature Support
    Howdy, I noticed the other day that we hadn't gotten any new forum members for a while. I started looking into it and found that I can't create a new account. I am getting a Captcha error but I don't get any indication what I might be doing wrong on my end. I have tried everything from different new user names, and email addresses and password combinations. I feel like I am answering the Captcha challenge correctly and I keep getting this: To give you an idea....We would normally get a coupla/few new memebers a day. Sometimes none, sometimes a handfull. We haven't had any since April 17th Thanks.

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