General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,421 topics in this forum
-
-
- 3 followers
- 16 replies
- 1.2k views
There used to be a Fluid layout - dynamic listing with Forum filter box that can include topics from Forums and Clubs on a single page. The setting is still there in the ACP but it doesn't render the Fluid switch button on the frontend. Please advise... By the way, what is the size limit on this forum for attachments? Yesterday it was saying 35KB (I uploaded only one screenshot so far) and today it says 8KB. Here is the screenshot of Fluid layout shared by your Sales team last year - https://drive.google.com/file/d/1h3s4hkxFbNF6gYR1rP_b_UpbweZDqO-h/view By the way, the Fluid display is available for guests (topics from all forums+clubs in one list…
Last reply by WebCMS, -
-
- 2 followers
- 3 replies
- 548 views
I want to share a "contact me" link in posts on our forum. For example on this forum, here's a link that opens a messenger page with myself as the recipient. https://www.invisioncommunity.com/messenger/compose/?to=610431 How do I instead make a link that pops-up a floating messenger pane, rather than opens a new page? The way the messenger opens when you hover an avatar and click the "Message" button?
Last reply by David N., -
-
- 2 followers
- 4 replies
- 651 views
While creating a blog, it takes a category. Why does it require a category again for creating blog-entries when the parent-blog is already inside a category? For instance, if the blog is in Cooking category, how does it make sense to select Politics category for its blog entry? The issue is, I could not find a way to force users to use predefined categories only for blog entries (similar to blogs and tags). It is giving an option to create new categories which can get abused resulting in too many categories - not to mention, duplicate categories. If I delete all the categories, will it still require a category for creating blog entries? I just want use…
Last reply by WebCMS, -
-
-
- 2 followers
- 10 replies
- 885 views
We're hoping to feature several how-to videos for our upgraded platform. Can anyone recommend a good screen capture video service? We tried Free Cam which only creates .wmv files. In a test post, we dragged the 100mb file to the post and then submitted the topic. The video shows as a link that needs to be downloaded. We would like to embed the video in a forum post so people can watch right there, and perhaps read the description. Thanks for any suggestions in advance.
Last reply by TracyIsland, -
-
-
- 1 follower
- 3 replies
- 467 views
Hello, i have a big problem with my games forum. all day i need to delete a topics from spammers. I'm using the last version, with actived license (and support). You sell for you if i use the last version and keep my support actived, i will not have a problem with spam. How i can fix it?
Last reply by Marc, -
-
- 1 follower
- 2 replies
- 544 views
I have gone through the settings but haven't figured out a way to do the following. I would like for new members to be able to post immediately after registration but have their post approved before it appears. This should be the case for a few days, let's say 3. After that, they should be normal members without needing approval. Any tips on that?
Last reply by Andreas Grace, -
-
- 2 followers
- 6 replies
- 656 views
I'm moving an old blog to the platform, and until some time ago when I created a new blog it allowed me to choose a date even in the past. Now it won't let me post again until today or a later date. Is it possible to deactivate this setting and restore the possibility of publishing on past dates?
Last reply by Square Wheels, -
-
-
- 1 follower
- 3 replies
- 500 views
I'm putting together a page using the Pages App and working with the "Upload Images" block. I've put in an image and have a URL included (making this into a button for my page, basically). But I can't find where I can set it to open the link in a new window. Definitely need to do that, and I'm sure I'm just missing it. Thanks!
Last reply by Jim M, -
-
-
- 1 follower
- 3 replies
- 445 views
We are still running our live site on the deprecated PHP7.4, also using older IPS 4.7.2.1 Previous attempt to upgrade the live server to PHP8 failed due to customisations/plugins. Question is about using the license in a test environment. I made a full copy of our IPS forum site on a local VM (offsite, not accessible from the web). When I log in to the admin CP there it tells me about an invalid lisence ofcourse. Can I still attempt a PHP/IPS upgrade or will this (now invalid) license stop me from upgrading IPS later? If all works out on the testbox, I can retrace my steps on the live box. The test VM will be destroyed after that.
Last reply by Marc, -
-
-
- 1 follower
- 1 reply
- 401 views
Is it possible to change the renewal period from yearly to monthly? I cannot find an option to do so
Last reply by Jim M, -
-
- 2 followers
- 3 replies
- 444 views
I'm working on making new images for the Ranks in our community. However, before replacing them, I'd like to make sure that I can get the stock IPS images back, just in case. So far, though, I can't see a way to do that. Do you have them somewhere where I can just save the images? Also, is there a suggested size for the replacement images? Thanks!
Last reply by Chris59, -
-
- 4 followers
- 11 replies
- 716 views
Hi Dos anyone know if it is possible within the software or a plugin that will hide all images uploaded by members from guests? Also was hoping whether a dummy image stating website visitors need to register to see images. Some images that can be taken from the net can be uploaded by members not knowing that some are copyrighted and it seems there are a few unscrupulous companies out there that look for particular copyrighted images then send small businesses or innocent website owners an invoice for usage, and are very persistant and some nasty. Can range from £50 to £10,000. At least then google wont spider images so these companies cannot track them bac…
Last reply by loccom, -
-
-
- 2 followers
- 6 replies
- 587 views
My next event is in March 2024. I suppose that that means my event page shows "No events scheduled this month" and will continue showing that until March 1st, 2024. Is there a way to show something like "Next event March 17th.." instead?
Last reply by David N., -
-
-
- 1 follower
- 2 replies
- 460 views
Is there option to recount Warnings & Restrictions points ? After last problem when moderator add warning points and it some times count and some times not count is there a chance to recount for every one now in acp panel ? The problem is that some users have curently -17 -20 points and when moderator give them 5 points, the current points tend to zero. The second problem is when i manualy recount and insert good amount of points the system calculates incorrectly and deducts points incorrectly after a specified period of time. (ban time or expiration time)
Last reply by wegorz23, -
-
-
- 1 follower
- 4 replies
- 587 views
Hello all. I'm trying to upgrade from 4.6.10 to 4.7.14 with no success. I've tried the automatic and manual options I'm getting 19 similar database errors, such as: Incorrect key file for table 'core_members'; try to repair it I assume it's because it's a big jump between versions so the database schema will have changed along the upgrade chain at some point. Any suggestions? (and thanks in advance!)
Last reply by Marc, -
-
- 2 followers
- 2 replies
- 621 views
There is a glitch I am experiencing when viewing our website on a mobile device (iPhone). It does this quite often on just about all the posts in the forum. Take this example: https://irosacea.org/forums/topic/4029-fake-rosacea-news/ On a computer (iMac) the following comes up (see attached file ScreenshotFakeNews.pdf). I can then click on the screen and it goes to the post. On my iPhone all I can view is the 'FAKE NEWS' screen on my device and I cannot figure out how to get to the post. This seems to be some sort of glitch on a mobile device. If this is how other viewers of our web site are struggling to find the post, I am sure they are completely frustr…
Last reply by bradybarrows, -
-
- 3 followers
- 13 replies
- 890 views
I have a document download section. People upload procedures and other forms. There is an image that's associated with each, but it's always blank. How do I get it to show the file type of each document? Let's say a Word, or Excel image or ma maybe a pdf logo.
Last reply by Joel R, -
-
- 2 followers
- 4 replies
- 763 views
Is there a built in welcome message feature in the native version of Invision? I thought that one was introduced but can't seem to find it. I wish to send an automatic message to members when the register for an account, to give them useful and helpful information. Many thanks in advance, Kind Regards, Chris
Last reply by Adriano Faria, -
-
- 2 followers
- 8 replies
- 1k views
Hi all, I do not mean the obvious - I mean this: ACP => Statistics => Forums => Topics => Topics by forum => Topics (listed as a forum) ACP => Statistics => Forums => Posts => Posts by forum => Topics (listed as a forum) I do not have a forum called 'Topics'. Thanks.
Last reply by Como, -
-
-
- 2 followers
- 2 replies
- 677 views
Hi all, we noticed that a guest can host and be a moderator of a live topic (first image) but they can't attend a Live topic (second image) In case, wouldn't the opposite be more useful? Thank you in advance for your time
Last reply by Marc, -
-
-
- 3 followers
- 5 replies
- 811 views
I would like to know how I can create a template exacly to the Invision Community Blog? I would like to use similar style news like here in Invision Community, on my Pages.
Last reply by 403 - Forbiddeen, -
-
-
- 2 followers
- 4 replies
- 530 views
I recall on previous versions of IPB a blue (or sometimes red) banner / notification would appear when logged into the board as administrator and a software update was available. I don't seem to get those banners anymore. Were they removed or am I missing something?
Last reply by autumnwalker, -
-
-
- 2 followers
- 1 reply
- 458 views
Under Events > Subscribe button menu, how to remove or hide the "Download iCalendar export" option? Is there a permission for it? Is there no way to add JavaScript in the app? TIA
Last reply by Marc, -
-
- 1 follower
- 1 reply
- 534 views
Hello again! I have translate the suite more then 10 years . means some langkey is not in use anymore . i have many langkeys who is empty . Does this mean its outdated lang not in use anymore?? Can i safe delete them in database? Is this because this langkeys have been in my older lang files? I try to clean up and have fresh langfiles for my language Thanks in advance
Last reply by teraßyte, -
- 2 followers
- 2 replies
- 485 views
Is it possible for users to react to a database record? I can't seem to find that setting.
Last reply by David N.,