General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,385 topics in this forum
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- 346 views
Hi all, Can I ask...How does a user delete images from their image library/attachments? Or can we do it as admin for them?
Last reply by Marc, -
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- 1 follower
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- 333 views
Hello everyone, I read about the guide made by @ASTRAPI on integrating BackBlaze + CloudFlare with IPS4. https://invisioncommunity.com/forums/topic/459262-community-guide-on-setting-up-backblaze-and-cloudflare/ I read through the guide and it seems there are some potential issues with attachments and downloads that might need workarounds. Since the IPS4 mod directory is phased out (I couldn't see the mod referred in the article), my question is: has anyone done this integration (BackBlaze + CloudFlare) and what types of workarounds are required to make it fully work with IPS4. And is there any plan for this integration to be su…
Last reply by TwinTurbo, -
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Hi team, I can't find how can translate the "in" word in the date/time refer for every post. Who know this key? Thanks a lot.
Last reply by Lindor, -
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I just notice this feature, is this something that is available in our forums or something custom?
Last reply by dutchsnowden, -
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The pageview data I get from GA4 is very different from the data I see on my account page here at invisioncommunity.com. Any idea why such a large delta? Am I just looking it wrong? I would love to find out the IPS data is better as it shows about 5x more views that GA4. 🤷♂️
Last reply by Jim M, -
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- 2 followers
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There used to be a Required column on Profile Fields but don't see it rendered in the ACP now. One of the Profile Fields on my site is marked as required but while editing the field in ACP, the Required column is missing. Please advise...
Last reply by Marc, -
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- 1 follower
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On Question-type forums, the default sort is set to order by Votes (comments with max votes will appear on the top). But when user's "Content View Behavior" is set to "Take me to comments I haven't read", s/he won't see the new comments if they received more votes and got pushed to the top. Or will s/he? When new comments get pushed to the top of the thread, how does a user see them with the content view behavior set as above? is there a setting to set the default order to "Sort by Date" instead?
Last reply by WebCMS, -
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QUESTION 1 Regarding: System > Settings > Posting > General > Images & Videos > Maximum Image dimensions to save If I set maximum dimensions for uploaded images, then it is shown that: If an image larger than these dimensions is uploaded, it will be resized to no bigger than the dimensions and the original image will be discarded. My question is whether setting max image dimension affects images uploaded prior to my setting this restriction? Ideally I would like to apply image dimension restrictions only going forward so that old uploaded images would not be affected. QUESTION 2 Regarding: Admin > Dashboar…
Last reply by annedi, -
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- 500 views
Hi mates, I am pretty sure I am blind here, but how to remove the default salutation when using the Bulk Email feature? Thanks, Thomas
Last reply by Thomas P, -
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- 9 replies
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Hi! I've got two repeating (weekly) online events listed in the Events Calendar. On the main Events page, they show up perfectly: But, if I go to the search box and select only Online Events and search: The two online events don't show up. And they won't show up, even if I select the date on which they happen next. Do I have a setting wrong? Thanks in advance!
Last reply by PinPics, -
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- 390 views
Hey all, Just a quick question. Is there any way to disable last reply on forum Index view on mobile devices?
Last reply by Marc, -
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- 498 views
I migrated a little more than 8k users into IPS about a year ago. 7k of the 8k members are set as "Currently unsubscribed". I can only guess that this was done in the import process. Can I toggle all users back to "Currently subscribed"?
Last reply by teraßyte, -
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- 1 follower
- 19 replies
- 834 views
Anyone have older version somewhere 4.0 or 4. or more as i have old backup of forum and need to import. PLease help me so we can import and after upgrade it .I bought new licence but there is no option to upgrade it
Last reply by paxs, -
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Is there a way to associate a specific topic with a specific event? I would like to be able to discuss about events within the forum. This idea comes from how it was handled in my (really) old PHPBB forum before upgrading to Invision. Basically, you could see a calendar with events but when you clicked on the event (on the calendar) it brought you to a specific topic.
Last reply by Marc, -
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- 2 followers
- 55 replies
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Obviously, I've got a setting wrong somewhere, but I can't find it! We've created a private club that has more than twenty members. Everyone can see the club posts and can access the clubs page via the Menu Link under the "Forums" tab. However, only members in the Admin group see their club under the "Clubs" tab in the profile. Here's what it looks like to an Admin member in the personal profile -- showing up great: But here's what it looks like to all members who are not in the Admin member group. This member is part of the club and can access it through the Menu Bar and any recent posts in the recent feed. How can I fix this prof…
Last reply by Jim M, -
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Hi everyone, Back in 2005 (yes, 2005) I had an online community using IPB but ended up closing it. I purchased a license for IPS Community Suite that apparently expired in 2016 (it was actually a "lifetime" license). It's been a long time and I've forgotten a lot of things but I am now interested in re-starting a new community using the same license as I have already paid for it. I was informed by customer service that my license only covers IPS 3.4 and earlier, which I understand, but I cannot find where to download this software. Can anyone direct me as to where I can? Thansk
Last reply by Jim M, -
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- 1 follower
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I hope someone can help. Is it possible to get the URL logic to link to the last updated featured thread? I want to use the link on an external, non IPB page so I don't want to use a block, I just wondered if there was URL logic I could use? Many thanks!
Last reply by Rob Fielding, -
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- 3 followers
- 7 replies
- 834 views
Is it possible that blogs written by specific ranks have to be approved before they are published for everyone?
Last reply by WebCMS, -
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- 2 followers
- 4 replies
- 461 views
Hello, I am getting a lot of spam and new registrations. Many are spam, but when I go to ACP and try to delete dozens of them, it's just impossible. I have to delete them one by one. ( It never ends, Isn't there a way to delete all of them at once? See the screenshot attached. I just can't see how 😞 Thanks
Last reply by Square Wheels, -
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- 3 followers
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Hi Guys Want to create some test accounts. What would the login page URL be if we create these as bulk by using .CSV? Admin CP does not work as I've tired that already. All our other users come via Wordpress with SSO but these ones we don't want to be or have Wordpress accounts and be in our CRM.
Last reply by 15Degrees, -
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- 3 followers
- 11 replies
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Hi Guys For emails going out from WordPress, we are using WPMail SMTP connected to Brevo. The thing is, is that also sending the transactional mails from my community that does not sit inside WordPress?
Last reply by riand1, -
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- 2 followers
- 18 replies
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So I just have a few quick questions... I am currently on the trial and tried using the support chat pop-up at the bottom of my screen but all my previous questions to invision support are no longer displaying and are missing, and I also tried to contact support via my account page in invisions community but it's saying I do not have access to support while on trial so I am not sure if I am in the correct place to ask here but I don't know where else to ask my questions since i ave not received any replies to my now mission pop-up chat requests, but I am very interested in upgrading but I am having some issues with my trial version that I don't think is working corre…
Last reply by Marc, -
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- 2 followers
- 2 replies
- 452 views
Does IPS supports PostgreSQL?
Last reply by beats23, -
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- 1 follower
- 3 replies
- 574 views
Good evening! If I add credit money to a customer's account, will that be used partially when a subscription auto-renews? I'm struggling to find an answer. Thanks!
Last reply by Marc, -
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- 5 replies
- 531 views
Some of our members are seeing a 'Complete your profile' page asking for their display name and password when trying to access our site but when i go to the ACP under the profile setting there is nothing there under the profile completion page. How do i find this 'complete your profile page'? I'm trying to remove it but cannot find where it is.
Last reply by Jim M, -
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