General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,364 topics in this forum
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Hi Invision crew I use Events with my community. I discovered that pics (green arrows) that are used for each event does not have "alt" tag valued. When I do an SEO audit of the Events pages, the score is not good and the first correction requested is to enhance the Alt tags When I look at the HTML code of the Events pages, I observe that the Alt tag is indeed provided for by the code, but is not valued. Do you have any idea on how to correctly populate these Alt tags, either automatically (eg: event title) or in a personalized way? THANKS !
Last reply by Marc, -
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I've tested this multiple times after disabling all 3rd party apps and plugins. I still get an error when trying to filter by: System Log SELECT DISTINCT COUNT(DISTINCT core_members.member_id) FROM `core_members` LEFT JOIN `core_pfields_content` ON core_members.member_id=core_pfields_content.member_id WHERE core_members.allow_admin_mails=1 AND core_members.temp_ban=0 AND core_members.email!='' AND ( ! (`members_bitoptions` & 1 ) != 0 ) AND core_members.name <> '' AND nexus_purchases.ps_id IS NOT NULL IPS\Db\Exception: Unknown column 'nexus_purchases.ps_id' in 'where clause' (1054) #0 /home/site/public_html/system/Db/Select.php(388): IPS\_Db->pr…
Last reply by Marc, -
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Trojan:Script/Wacatac.B!ml That virus is real? I try to donwload a ips 3party app, my windows defender block that file... https://invisiondevs.com/files/file/24-post-donations/
Last reply by Marc, -
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Hi, I currently have 2 themes on my forum. The default one and an IPS theme. But I would like only the IPS theme to be visible to users. But unfortunately at the bottom of the footer there is the "Theme" action and users can choose the default theme. Is this possible or not? Thank you in advance for your answers.
Last reply by Marc, -
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After I approve the first post of a new member, when that post is a reply, I still see only that reply and not the full thread. The URL ends with ?queued_posts=1 and the only way I found to see the full thread is to remove ?queued_posts=1 from the URL and refresh the browser. Is there an easier way to see the approved comment in the context of the full thread?
Last reply by David N., -
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Before the marketplace went, I remember this free app called Portal. Is there a recent version available to this? Does the creator have his own site where I can download it from like other creators in the providers directory do?
Last reply by Mitsuru Miyata, -
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I've been trying to contact sales for at least 2 weeks now and haven't received any confirmation of them receiving my email or any response on the emails. The question I have is rather simple: I got an active license right now, it's for 1 community. I want to set up another community; do I have to drop another $500 into the sink and pay an additional $200 annually, or is it just the additional $200 annually since I've already purchased the whole package earlier? Hoping to get an answer this way, thanks in advance!
Last reply by Marc, -
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We have set up a forum for our company, but the approval process takes much longer than anticipated. Paying for a forum that nobody uses yet is a little pointless, but we also don't want to lose the work that has been put into it so far (customization, user groups, rights etc.). Is there a way to set a forum to inactive so it cannot be accessed by anyone including the admins and pausing the payment, and then reactivate it two or three months later and resume payment without losing any of the data in between?
Last reply by Cookiedeluxe, -
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On the devsite, I tried creating an RSS Feed under System - Content Discover - RSS Feeds. In the new RSS Feed create section, under Content, there is a list to enable but nothing for Clubs. Is there a way to add Clubs to that Content list? Maybe that's too broad but Club topics, club events, and new club images? Thanks for any explanation of how to expand RSS Feed. On our live site, we use RSS feeds to send updates through Dlvr.it to our social media profiles.
Last reply by Marc, -
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Hello I'm fairly new to all this on the Commerce side. Let's say I want to set up subscriptions to my existing users. Is there a way to stop this required info when they check out? This is for an Adult Site and of course, they don't need to fill this kind of info, it's just for them to buy a subscription and get access to a VIP area.
Last reply by asigno, -
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- 1 reply
- 361 views
Hi! Is there a way to remove the "Recent Profile Visitors" block from all accounts? I've been going through various settings in ACP, but so far have not been able to find a way to remove it from all. Thanks!
Last reply by teraßyte, -
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- 524 views
I'm trying to create a button on my front page that leads to just the Online Events in the calendar. If I search for online events only, it brings up results -- but that link only seems to be good for a limited time. If I test the button the next day, all results are blank. How do I find a permanent link to the Online Events results only? Thanks!
Last reply by PinPics, -
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Is there a default set of ranks and badges graphics and if so where in acp can I find them ?
Last reply by Jelly Belly™, -
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Hello, New here, I am currently on a trial account. When I try to view what the forum looks like, it tells me that I have been banned. I can access my dashboard and the system in the background but not view it. Also, is there any other way to contact support than here? Sales support emails do not respond ... Thanks,
Last reply by Joel R, -
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- 515 views
When it comes to pages I am lost. I am looking for an easy how-to video or website. Are there any easy how-to videos or help websites for pages?
Last reply by Marc, -
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Does anyone know a way to send User Group information to Google Analytics? I would like to know how many page views are done per group or be able to exclude groups from the views. Thank you, Steve K.
Last reply by Marc, -
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- 1 follower
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Hello there. I want migrate my Woltlab 6.0 Forum to IPS 4. What to do?
Last reply by fileo, -
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please delete this topic. solved.
Last reply by Jim M, -
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Hi, I was looking at my Blogs feature and I was wondering about the Custom Sidebar feature. If you enable it in Blog Settings, and then enable it for an existing group Blog in the AdminCP, it shows on the front end. Is it supposed to be editable by the Blog owner as there doesn't appear anywhere to edit the content on the front end? For me, it's no problem, my Blogs haven't been used for years, but it may be of interest to other sites. The feature seems very limited and almost forgotten, you only get one block and it occupies a lot of screen real estate, unlike the way it used to work a long time ago when Blog owners could add lots of rich text…
Last reply by Marc, -
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- 1 follower
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Hi, i would like to grant specific users /group the permission for adding images from the gallery to a post. As Admin i'm allowed to but i cannot grant this to other users e.g moderators / staff. I cant find the setting in Admin panel for granting a user group these permissions. Could you please assist me in this case ? Thanks!
Last reply by Marc, -
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- 2 followers
- 1 reply
- 356 views
I can't find the link to open a ticket for support?
Last reply by Marc, -
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Hi, i plan to buy Invision Community software self-hosted version to run a download portal for files sharing and i have some questions: As i will need just Downloads app, can i buy just this module ? no need for forum etc .. I played with demo and i found that gamification system is great but I am interested in knowing if there is a possibility to separate the "lifetime earned points" from the "point balance." Specifically, I am looking for a feature where users can accumulate points over their lifetime within the system, but the "point balance" they can utilize for purchasing subscriptions or other items won't affect their overall rank or lifetime earned po…
Last reply by dali44, -
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- 2 followers
- 1 reply
- 371 views
Hi, how can I get a sitemap file of my clubs forum?
Last reply by Marc, -
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- 2 followers
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- 569 views
With todays phone cameras picture sizes will just get bigger and bigger. As people are, they don't tend to care about the picture size but jus upload their pictures as they are. To think that normal people will understand the concept of making pictures smaller is to hope for to much. Is there any way to automatically downscale pictures in IPB when they are uploaded? (I know that it's possible to set at maximum size when you upload the picture, but I'd rather resize them automatically – I believe in making it smooth for the end user.)
Last reply by acarlsson, -
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- 2 followers
- 7 replies
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Hello Invision Community, I am interested in downloading a different websites Database for its content, how would I start to do so? I understand that there may be compatibility issues too. The site I am thinking of is definitely using an older version of IPB.
Last reply by Shawn RR, -
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