General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,419 topics in this forum
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I upgraded to 4.7.16 a couple of days ago. A customer purchased a ticket for our conference overnight and has contacted me about a mistake: he's been charged twice because the conference ticket appears as two goods purchased once each. You could put that down to human error (although that would require somebody to commit the action of clicking on the quantity counter, so seems unlikely) but what's caught my eye is that it's the same good listed twice with a quantity of 1 rather than listed once with the quantity showing 2, as was the case prior to upgrade: Could somebody in Support please look into this for me?
Last reply by Esperanto, -
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Bots
by breezy1941-
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The last 3 days, I have increasing numbers of bots, continually logging into the forum, yet not really logging in. Could you please do whatever it is you do in order to stop this unwanted invasion? Thank you very much. breezy
Last reply by Marc, -
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If I change to the new Classic license does it automatically install all the apps whenever I next download an update package? I only use Forums and Pages, I could possibly use Commerce but not interested in Blog Gallery or Downloads
Last reply by Gary, -
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Hey guys, A very simple question, when images are uploaded to the IPS suite, is any form of compression undertaken? I am trying to eliminate an issue where clear uploaded images to the site (through adminCP as part of a custom award app) are appearing as it they are a lower definition. Of course this can be a server side setting or even the app in question, but I just want to remove IPS as a factor or indeed ad it as a factor for investigation. Many thanks, P
Last reply by panzerscope, -
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Does anyone know if there's an add-on of some sort that will scan uploads for potential malware and/or viruses as they are uploaded? Preferably one that will auto-hide an upload and generate a moderators report if something is detected so that it can be investigated.
Last reply by Arthmoor, -
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- 1 follower
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Is there a way to edit the /tags/ folder or page(s)? It has a noindex hardcoded inside <head> and I am not able to remove it because I couldn't find template/block or anything related to this. Do you know where I could find and edit? (for example: https://community.nursa.com/tags/shifts) Thanks!!
Last reply by Jim M, -
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Hi folks. Is it possible to get posts from Open Clubs listed in the latest posts widget? If so, how? If I change Clubs settings to show content areas everywhere, I only see the first post of the thread. I'd like to have posts from open Clubs showing normally in latest posts, unlike closed Clubs that show only for members.
Last reply by Marc, -
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I am looking for a possibility to offer paid articles on the site. The workflow is simple. The user creates an article in Pages database. It is hidden for all except for staff (pre-moderation). We (the staff) review the article. If it suits, the user can pay. The invoice should be generated. After the payment is completed, the article is instantly shown on the site. It should be a one-time-payment per article. If user submits another article, go to step 1. The challenge: The user should only be able to pay for the articles, we have reviewed. The invoice should be generated automatically upon reviewing of the article (status: r…
Last reply by Randy Calvert, -
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Hello, I'm trying to integrate Google Maps (website), but in API restrictions I only see 2 options. The Maps JavaScript API, Maps Static API, and Places API are not listed. I think I have followed the instructions correctly so far. Thanks in advance for any assistance.
Last reply by arrowman, -
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Hello, I think these databases in clubs are really very well done. However, there is currently a bit of chaos because really every club member can write in it. Is it possible to set it so that only club moderators can write in it? Or let the club admins choose who can write in it. Kind regards, Vakarian
Last reply by Vakarian96, -
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- 2 followers
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My forum is set up so that it requires manual approval of all new registrations. I think I used to get an email when somebody registered but I'm I'm. not getting them now. If I don't check in the admin panel very regularly, I miss them. I have looked and I[m sure it's there somewhere but can't find where to turn it on.
Last reply by Marc, -
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Hello, I'm building a new forum using IPS, but I forgot how to add a "security check" to the sign-up page. My old forum had it, as does invisioncommunity.com, but the new forum does not have a sign-up captcha. I tried to check the options in ACP, but there was only an option to use a Captcha for spam post prevention. This is my new forum, and this is my old forum and https://invisioncommunity.com/ 's setting for Sign up Captcha It would be great if anyone recall my memory for this captcha setting.. Thanks!!
Last reply by Jipa331, -
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Hello, Trying to connect my forum via Api And faild. Should i do something with the .htaccess file? where this file located?
Last reply by LiveG, -
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What minimum permissions does IPS recommend giving MySQL users for maximum safety?
Last reply by Marc, -
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Hi there everyone as the title suggests im looking for a chatbox since the marketplace is gone now its kind of difficult to find options. Does anyone have any suggestions for what they might use for their site? I am reffering to chatpop up boxs that appear when a guest visits a website! Thanks! EXAMPLE:
Last reply by Daniel F, -
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- 1 follower
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I know that physical item sales are being removed fairly soon and I'm wondering how can I link my community to Shopify so that only members who are subscribed to my community can use the Shopify store and the discounts being a member brings to them?
Last reply by Jim M, -
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Hi, so I noticed I can make members off the forum an Admin, I would like to do this as a member has experience on building forums so the help is welcomed. Can I set it so when he makes any changes before there are active I can verify them first just to make so no changes happen without my say? Thanks Sean
Last reply by Randy Calvert, -
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Hello, Is there any way to remove saved credit card info for all users at once? (on Stripe payment gateway) I know we can remove it one-by-one from ACP but want to clear all stored card information on all accounts. Any Idea?
Last reply by Jim M, -
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Hi again 🙂 I was just in my ACP and was looking for announcements but I can't seem to find it, I am sure that there was an option? am I being blind again?
Last reply by Buttercup, -
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- 1 follower
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Hi, is there an option to have a live chat on the main page off my forum? I have the creator package but still learning how to use everything. Thanks Sean
Last reply by Marc, -
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- 4 followers
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- 586 views
Hey guys, It is likely this has already been covered in another post/blog but what preparations have IPS made in light of Google/Chrome killing off 3rd party cookies and the introduction of the Privacy Sandbox? Many thanks P
Last reply by Dll, -
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Does anybody know how to change the Unread/Read topic buttons? I have a custom icon/image uploaded to resources but it is not showing named topic_button.png which worked on 4.7.1.2 but not on 4.7.16? Thanks for any help
Last reply by Marc, -
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I have been thinking about using a email provider/service like Google which requires me to add a MX Record at the DNS level, I am kinda wondering if this interferes with how emails are sent via the systems in Invision like the contact us and so on. Does it matter?
Last reply by Jim M, -
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- 2 followers
- 9 replies
- 541 views
Have you come across this before? The Similar Content widget block isn't available on my site for some reason and it isn't already in use on the page (I just double checked!). I checked another one of my sites with the same full suite, same latest version and it is showing there under System blocks in the page editor: Is there anyway to reactivate it, please? Many thanks!
Last reply by Jim M, -
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- 1 follower
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- 393 views
How does one go about creating an announcement that only shows up on the forum index? I have no problems creating an announcement that shows above content on every page, but I want it to only appear on the main index. Here are the relevant options for an announcement: For "Where to show?", there are the options: I figured "Platform" would do the trick, but when I select that, I don't see the announcement. The only way I can get it on the front page is to select "Everywhere", but then it shows up on all pages, which I don't really want. Thanks for any advice. ..Al
Last reply by Jim M, -
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