General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,379 topics in this forum
-
-
- 2 followers
- 1 reply
- 315 views
We've just introduced Blogs to our community (about 4-5 months ago) and some members are taking to it quite well. But someone pointed out to me that the 'Views' metric that was visible at the top of their Blog seemed huge compared to the actual view metrics for the blog entries they had created. On my community, Blog ID #16 has a View count of 114,879 on the top level, but when you add the Views of each individual blog entry within the Blog (entry IDs 86, 83, 78, 70 and 67) the total only comes to 1,167. Similar mis-matches in View counts are happening on every Blog on my community, but that particular Blog is where the problem is most obvious. Is this expected …
Last reply by Marc, -
-
-
- 4 followers
- 8 replies
- 886 views
Just wondering if there is a native solution (or 3rd party plugin/app) for showing the unread notification count as a badge number for PWAs. Check example (with #10): I currently make it work using JS to fetch the member notifications endpoint (/api/core/members/{id}/notifications) and extract the unread count from the fetched result and set it with setAppBadge PWAs function. But this is a long polling that consumes too many resources. -- If there is no native solution, my next idea is to extend the endpoint to retrieve just the count of unread notifications (no looping fetched rows in the result, like my current workaround). So, can you point me out …
Last reply by Randy Calvert, -
-
-
- 2 followers
- 3 replies
- 420 views
Good morning! Sorry on the title wording, I really couldn't think of a way to word it. I'm wondering if it is possible for when a person creates a post that it automatically has [UNRESOLVED] next to the title and once a staff member completes the request, the staff member can change it to [RESOLVED] or if they are working on it [IN PROGRESS] Hopefully this makes sense!
Last reply by Daniel F, -
-
-
- 2 followers
- 1 reply
- 386 views
I have a special Expert group. The answers from this group should be featured in a block (post feed). There is no possibility to pull the answers from one group only in the default block. I must specify the topic author. Activity stream block does not allow filtering by group as well. Does anybody know how to get posts from one group only in the block? Any ready plugin/app? Thanks.
Last reply by Marc, -
-
- 2 replies
- 3.3k views
Hi everyone! I'm trying to see how I can remove "Powered by Invision" at the bottom of the site, and I can't seem to find an answer anywhere. Is this a higher tier plan we need to pay for? Thanks!
Last reply by AdminHaptX, -
-
- 2 followers
- 3 replies
- 476 views
Hi! We've added some custom emojis to our forum, and everything is working great. However, when you are in the post editor and select the emoji button, you have to scroll through a LOT of other emoji options before seeing the categories for the customs. These are the current settings for emojis in the AdminCP. Is there a way to just show the Classic emojis and the customs, and place the "people", "animals", "food", etc. at the bottom of the list? Thanks!
Last reply by PinPics, -
-
-
- 2 followers
- 6 replies
- 504 views
Hi Guys If I change this "post must be approved" to be unchecked and save it and then come back in the setting has not been saved? I've tried this multiple times in various groups. Is there a delay in making the change the Db accepting it or something or is it a bug?
Last reply by Marc, -
-
-
- 2 followers
- 6 replies
- 606 views
I found the paid topics feature on another site. Is this a feature built into the script or does it require an application?
Last reply by Adriano Faria, -
-
- 2 followers
- 4 replies
- 514 views
Hey guys, I am looking to setup an FAQ section on my community but do not see such an option available on the stock IPS software. Did I miss something ? If this is not available, is there a known custom application that can be installed to achieve this ? Many thanks, P
.thumb.jpeg.6d8abd3c5bf875fc4c17e26b583cbc19.jpeg)
Last reply by WP V0RT3X, -
- 1 follower
- 1 reply
- 401 views
Hi, there any 3party app that replace the IPS Store to handle physical products, sell and delivery workflow?
Last reply by Randy Calvert, -
-
- 1 follower
- 13 replies
- 764 views
Hello. I share my topic link on Facebook, i see my avatar instead image on topic. How to show topic's image (below) or i'll delete my avatar for showing topic's image 🫤 Edit: Bizarre... When i try to share this topic on Facebook, i see what i want to see for my forum. How i can fix it on my forum?
Last reply by Jim M, -
-
-
- 1 follower
- 4 replies
- 392 views
A guest sent a spam message through Contact form using a valid email address (admin's personal hotmail that is not associated with any member) and we receive a "Verify your email" notification at the personal email and after verification, we get the spam message delivered. How is this possible? "Verify your Email" received at admin's valid personal email address (not associated with any user) - you can replace the "domain" with our domain name to derive the email address: /index.php?app=core&module=system&controller=redirect&url=https://domain.com/contact/?do=confirm%26key=3d71bd549c55805525a41ab06374a695%26email=<domain@hotmail.com>&key=76…
Last reply by WebCMS, -
-
-
- 1 follower
- 3 replies
- 447 views
I assumed that once I flagged a member as spammer (which automatically removes their profile picture) they could no longer access their account, and yet I just saw one member flagged as spammer just uploaded a new profile picture?
Last reply by David N., -
-
-
- 1 follower
- 4 replies
- 704 views
Could any one help me I am trying to make my forum private so for guests I have an area where they can post there reasons for joining but thats all they can see after giving interest on why they would like to join once they register I would still like to restrict what they see until approved by the admin or moderators. Is there a way I can do this? Hope that makes sense. I have played around with permissions all I seem to be able to do is hide content from guests but once they are a member they can see everything? Thanks Sean
Last reply by Marc, -
-
-
- 1 follower
- 2 replies
- 375 views
When images are uploaded in Gallery, I noticed that it saves a copy of the original on the server if you have it set to resize to a smaller size. For example, the uploaded image is 3888x2592 and is 10.2MB in size. Gallery is set for the max image size to be 1600x1200, so it would be resized and have a much smaller file size. To save space on the server is ok to delete the original images that are stored, since they aren't used, or do they need to remain on the server for some reason?
Last reply by Marc, -
-
-
- 1 follower
- 1 reply
- 414 views
My licence renews in nine days, I just had a reminder email stating that, I went into my client dashboard to get the payment order done however it's not there for me to pay, this is for baysideGamers XD The order page would be setup and available by now XD I pay via PayPal with the three-monthly payment system, that's what I was aiming to do rather than paying the full up cost of $199
Last reply by Marc, -
-
-
- 2 followers
- 3 replies
- 510 views
I plan to launch a course and start a community around it, so I'd like to ask you, Invision people, if you plan to launch the Courses app for the Self-hosted version or if that's not in the plan. If not, can any 3rd party app help me deliver courses? I'd love to reduce the use of other platforms and keep everything integrated into one.
Last reply by Marc, -
-
-
- 3 followers
- 2 replies
- 399 views
Greetings. I am on a trial and playing with using this software for my community. My business concept is to offer free internet marketing advice and support to invited "members" and offer a premium paid product for search engine optimization coaching/support. So, the FORUM would Internet Marketing & SEO Coaching The discussion groups would be (3) What's New (open to anyone) Internet Marketing (open to anyone) Search Engine Optimization (must have purchased access to this) Questions: (1) Is my logic correct with the backend set-up of the one FORUM and sub-discussion groups? I think so... but would like to make sure. (1a) Or…
Last reply by Joel R, -
-
-
- 3 replies
- 459 views
Hello, I am looking for help as I try to set up my site before buying the annual plan. I want everyone to be able to visit the website, see the forums and read the topics, but once they click on a topic to read the post and replies, it prompts them to subscribe with a paywall to be able to read further. Example of this is here at WRX: https://forums.golfwrx.com in their "ClubWRX Members Forum". Anyone can open the forum, but as soon as you click on a thread, boom, you are hit with the paywall. On my current demo site: https://n330193.invisionservice.com I have tried to replicate this functionality but I cannot get it working as anticipated. W…
Last reply by Adam Chernoff, -
-
-
- 1 follower
- 2 replies
- 429 views
Hi, I have an Invision Community Suite license and I was confused about one thing -- my friend renewed her license a while back and received everything, Pages, and such, whereas I only have the Forums. Is there a difference between our two licenses, because she says she only paid the same renewal fee to move up to the newest version. Is it possible to find out why this happened, or why I didn't receive the same access that she did? Thanks for your time!
Last reply by Marc, -
-
-
- 1 follower
- 1 reply
- 361 views
After a few months since we migrated from self hosted to the cloud I've realised that I have more storage and features than I actually need at present Is it possible to downgrade from my current package ?
Last reply by Marc, -
-
- 3 followers
- 8 replies
- 718 views
I saw this feature on a forum that has an AI bot that responds to everything that's posted, probably by ChatGPT I would imagine. Is this possible through Invision Community? The forum platform that was being used was XenForo.
Last reply by Randy Calvert, -
-
- 1 follower
- 6 replies
- 568 views
Hi, how would I go about adding this profile chat feature to my forum? Also is there an option to have a live chat box on the forum for everyone to chat in? Here is an example of the profile chat I am on about. Thanks Sean
Last reply by Claudia999, -
-
- 1 follower
- 4 replies
- 413 views
Hello I have to create a website for a club but only registered members will be able to see the content. Maintenance mode is very practical but problematic because when I need to update the website I have to block the site with htaccess or modify the DNS. My second problem is that even if the website is in maintenance mode, the robots manage to index content that has never been made public, which is very problematic. My question is how to create a private community that is only accessible to members without activating maintenance mode who blocks the future member's ability to pay for the subscription?
Last reply by sean182011, -
-
- 2 replies
- 328 views
Hi, I am new here and just starting my forum on invision, complete novice so everything is taking me a long time to learn but I am getting there. One thing I want to do is add a full page width logo at the top off my forum. When I got onto logos in settings it only allows me to change the favicon? Maybe I am missing something? Il share an example off what I mean of what I would like to have. Thanks
Last reply by sean182011, -
.thumb.jpeg.6d8abd3c5bf875fc4c17e26b583cbc19.jpeg)
-
Upcoming Events
-
Latest Blog Entries
-
