General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,361 topics in this forum
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Hello, When is PHP 8.3.x will be supported? Thank you!
Last reply by Surpac, -
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I was just wondering if there was a quick way to add around 500 users to different clubs via the admin side or would I have to log in as each member and then add them individually, just to note that I am also using an SSO.
Last reply by Milly Mikkelsen, -
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- 2 followers
- 22 replies
- 398 views
I have a question referring to the external embedding of pages blocks. Some of my other websites have a dark background and then the feed which is diplayed on those websites can not be read so well. Is it possible to alter the template of a block that any of them is coming automaticly with a white background so that it works on any other external website whatever the color of the backing of each external website is ?
Last reply by Marc, -
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- 2 followers
- 7 replies
- 353 views
Is it possible to have an alternative language for a name of a club, so one in English and the other in French. My guess that its just a label as I don't see any string to change for this.
Last reply by Marc, -
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- 2 replies
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A while ago I created a page as Manual HTML, now I want to convert it to Page Builder, is there a way to do that? If not, will it create any issues if I delete the Manual HTML page and create a new Page Builder page instead with the same name, same URL etc...? I can't imagine it would but I'd rather ask first. Will it affect SEO, links, the menu manager?
Last reply by David N., -
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- 2 followers
- 7 replies
- 325 views
Hi, I noticed that by setting the user registration to the condition that the Administrator has to confirm the registration manually, the user does not receive the email notification in which he is notified that the Administrator has confirmed his registration. How should be done to make the user receive the confirmation of his validated registration? Thank you all for your help 😄
Last reply by Marc, -
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- 1 follower
- 8 replies
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Hello, Under Statistics, we see difference in numbers between the Activity Overview under "statistics/activity/overview" for Topics and Posts and the "statistics/Forums/Topics" and "statistics/Forums/Posts". Under "Overview" stats showing higher numbers (5103 Topics & 18806 Posts) than exported statics in excel from "Forums/Topics" and "Forums/Posts" (3281 Topics & 12703 Posts). Which one is the correct one and why the difference? Thank you in advance! Surpac
Last reply by Surpac, -
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Hi, Our license renewal is coming, and as we are no longer using Commerce, I wonder how we could remove it from our plan, so we wouldn't need to pay for its renewal. I couldn't find an option for doing that in the Client Area and my current plan doesn't allow email support. Thank you in advance, Gabe.
Last reply by Gabriel Torres, -
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- 1 follower
- 5 replies
- 442 views
If I create a copy of the default theme and customize it, will this theme get upgraded when the default theme is updated? Thanks.
Last reply by Marc, -
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- 2 followers
- 10 replies
- 430 views
We have recently had to disable our pro-stats plug-in which was extremely useful for showing us new topics or new posts which had been put onto the forum so that the site team were able to deal with new questions very quickly. We run a consumer advice/law forum in the UK. After the recent 4.7.17 upgrade, the excellent pro-stats plug-in slowed down the forum so that it was very difficult to access and we heard that some people had given up trying to register. So we disabled it and now the forum works perfectly well – pretty quickly. The problem now is that we aren't easily able to spot new topics coming in. Anybody any idea how we can overcome t…
Last reply by BankFodder, -
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- 2 followers
- 11 replies
- 452 views
Similar to this forum - https://invisioncommunity.com/forums/forum/505-general-questions/ Every IC forum I saw so far has user icons on the right. Any ACP setting?
Last reply by WebCMS, -
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I noticed that on the admin side of the community in the members section it allows you to choose via the edit preferences what language is set for that member, either EN of FR as their default. (English or French) Can the member set this option via their account settings/profile as I didn’t see an option there.
Last reply by Randy Calvert, -
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Hello Folks, is this a Cloud feature or Classic does this have aswell?
Last reply by Karfunkel, -
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We just hosted our first in-person event, in which there were 6 presentations. We would like to sell "online access" to these presentations, with options to purchase either all the presentations for whole event, or individual presentations. We do not want to send the videos or files to the individuals - just allow access to them within our community. We originally started setting up the presentations as a course, with each different presentation as a different lesson within the course. The plan was to create a product which, when purchased, adds them to a group, which group then has access to that course. But this option does not allow selling of individual present…
Last reply by Sonya*, -
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This is just a general question about the 3.34 database. I was looking up a new registration we received from Spain. Many Spanish people have four names. I looked at what I thought was the right section of database, ibf_core_members and the registration wasn't there. Then I looked at ibf_members and I found the registration. What is/was the function of ibf_core_members? Think of this post as historical curiosity and not asking for help because then you would say we don't offer help for 3.3.4.
Last reply by Jim M, -
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- 2 followers
- 12 replies
- 942 views
Hello, I have been using the 30 day trial and I find it excellent, I have been using other platforms for the last few years and I find this one very clean and intuitive. I have a few questions that will determine whether or not I purchase a classic license. I have written directly to the sales email but have not received a response. Somebody could help me? My doubts are the following: 1. What exactly do I get with the Classic version? It indicates it on the pricing page but it seems like very little information to me. Do you have detailed specifications indicating limitations? 2. I understand that we are currently running version 4. If I purchase the clas…
Last reply by Jim M, -
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- 5 followers
- 7 replies
- 838 views
Hello everyone, I've been a long-time user of various forum software platforms, including Invision Community, Xenforo, and Woltlab. Over the years, I've noticed a significant difference in how these platforms handle plugin pricing, especially for smaller plugins. I wanted to open a discussion on this topic and hear your thoughts. My Experience with Plugin Pricing: Invision Community: In my experience, Invision Community (3rd Party Developers) charges for almost every small plugin. It’s not uncommon to see prices ranging from $10 to $15 for simple features, such as displaying a member’s reaction count under their avatar in a post. While I understand t…
Last reply by Joel R, -
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So, this curious thing happened: a moderator on the forum who had primary group "Moderators" and secondary group "Subsection Editors" (latter an own construct) suddenly and apparently spontaneously lost his role assignment in his profile reset to "Member" today. Here, it was the primary group that was reset. Although easy to re-assign, I wonder how such a thing could happen? The logs show no manual group assignment changes being made since months, and than it was the change to higher privilege. Its not a biggie, as it's fixed. But my question: can a primary group assignment be changed without a log of the change being saved?
Last reply by Jim M, -
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- 3 followers
- 34 replies
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Hello, I am a beginner and after looking everywhere I do not find where to change the name of my page (linked in attached folder) Thanks in advance 😄
Last reply by Gary, -
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- 2 replies
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Hi, I noticed that it is possible to integrate my wordpress website's login with IPS, using OAuth and adding wordpress as a "sign in with.." method. However, this will still require the users to manually click "login" and choose this option, which is confusing considering they already logged in to the wordpress website (which is on the same domain). Right now I have a custom solution and I use IPS as the "server", while my Wordpress website detects that the user is logged in to the forums and automatically logs them into wordpress. But I want to switch this around, have the users login to my wordpress website, and let IPS auto log them in. Is it possible i…
Last reply by teraßyte, -
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- 1 follower
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- 330 views
I'm curious how I can make a forum description show on my boards so people know what the forum is about. I have attached what I mean for the Get Clients Forum but for some reason the description doesn't show anywhere:
Last reply by Mediamage, -
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- 3 followers
- 10 replies
- 538 views
I can't remember.... what was the option to mass delete spammers?
Last reply by AlexJ, -
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- 3 followers
- 16 replies
- 983 views
This plugin only just stopped working completely for me after the update to the latest version of invision. I am currently using version 1.0.8 though it says it was updated to '2.0.1.1 Beta' on 22/05/23 but never upgraded to that as the link is broken from the AdminCP. Any idea where I can find the latest version of this plugin and if it is still supported by the author, not sure if this is or isn't them: @Catzwolf Many thanks in advance
Last reply by TDBF, -
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- 2 followers
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- 324 views
Does Invision Spam Defense look up emails in the stopforumspam.com database? I regularly detect spammers who post on my forum, and when I look them up stopforumspam.com I find records for their email that predate that user's registration with that email address on on our forum. Here's a new user who successfully registered just 1 hour ago: She posted just now in a topic that is only 3 hours old. I found entries going back May 23rd on stopforumspam.com : I looked at the Defense Logs and that last user had a response "1".
Last reply by Stuart Silvester, -
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- 1 follower
- 15 replies
- 620 views
I'm currently still running Invision Community 4.7 selfhosted. If someone posts an external image (inserts an image from an external URL) i would like to automatically upload it to my server. I not only need this for the forum but also (especially) the pages application. I have seen this on other sites. (Xenforo for example) Is this possible? How? If so is there an option in the ACP or a Plugin?
Last reply by Michael_, -