Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.6k posts
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Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 243 views
Hello Community, So I'm back at it with IPS 4.2 and I've pulled my old 4.1 board page out of the dust. I created a "Featured" section at the top of my homepage with a custom template. As you can see in my image, the picture is distorted. I believe this is because it is using the _record_image_thumb as part of the image url. So, it's basically stretching a thumbnail image causing the distortion. I"m wondering if one of you guru's can help me figure out how to change my code to call for a larger version of the image so it doesn't create that distortion? Thanks for your help and expertise in advance.
Last reply by joshuaj, -
- 0 replies
- 239 views
We need to export a thread from my restored forum from an earlier back up and import it into our live forum. (same users, same setup etc) Basically a guy deleted his thread by accident on the 27th, we didn't notice until the 2nd. Its a thread with 2000+ pages and 7 years old. I didn't want to lose many days of content just for his thread, as we would have lost 7000 posts. So i have got a backup from the 26th up and running, so he can access it, but i would like to export it out and import it into the current forum. I am pretty sure they are happy to pay to get the script written, but from my research its a near impossible task Sadly i updated the forum …
Last reply by Ihia, -
- 0 replies
- 227 views
Is there anyway I can turn off messenger? and is there a way I can delete all private messages sent and received? I have looked everywhere I can see that you can do it individually, but not the whole forum.
Last reply by Ihia, -
- 2 replies
- 336 views
Uploaded files and run upgrade. It completed successfully, but both admin cp and main board are giving me white pages. How do I fix this ?
Last reply by Daveo16, -
- 1 reply
- 232 views
The staff directory will only allow me to add a member once. Whats up with that? I need to create multiple groups with members in each group. For example, we have a marketing team and a graphics team. Well, one of our members is on both teams. How do I add him to both?
Last reply by MADMAN32395, -
- 2 followers
- 2 replies
- 485 views
Hello ! Is it possible to change the test url of my community ? Thank you !
Last reply by SecondSight, -
- 1 follower
- 2 replies
- 275 views
See attached image. I get the words "Like" as text and not the grey heart on mobile view. All works fine on desktop view with a grey default like icon.
Last reply by Trevor Carey, -
- 1 follower
- 2 replies
- 229 views
I am making a new site... and it has been told to show sponsors... Which is the best place pl advise
Last reply by Fosters, -
- 2 replies
- 346 views
Hello everyone Who can make a new hook with Total Time Spent On Forums for v4.2?
Last reply by Dagoss, -
- 1 reply
- 245 views
Hello, I'm trying to upgrade my community, but after all the steps I got this issue: Unknown column 'log_ip_address' in 'field list' ****/applications/core/setup/upg_101100/upgrade.php::561 INSERT INTO `core_member_history` ( `log_app`, `log_member`, `log_by`, `log_type`, `log_data`, `log_date`, `log_ip_address` ) VALUES ( ?, ?, ?, ?, ?, ?, ? ) How can I solve it? My community is offline because of it. Thank you, Alex
Last reply by Faqole, -
- 2 followers
- 10 replies
- 321 views
Not sure how this is happening, but it is. I assume through facebook log in. Can't see any settings anywhere regarding this?
Last reply by mark007, -
- 1 follower
- 2 replies
- 246 views
Just upgraded to 4.2.1 Everything else seems fine but when anyone reads the forums you can click onto a topic, read page 1, but when you click to go to next page it just says 'loading' and sticks on that? Any ideas?
Last reply by Sheffielder, -
- 1 follower
- 5 replies
- 335 views
Internal Server Error (4.1) if I try to upgrade or install an application... I got this in Server error log, would someone help to get this sort out? test/admin is my administrator folder... [Fri Aug 04 20:24:32.252267 2017] [:error] [pid 28059] [client 24.*****] ModSecurity: Input filter: Failed to create temporary file: /root/tmp/20170804-202432-WYUQP4CaM6Krxv4lPnpGnwAAABA-request_body-vuGXcO [hostname "www.domain.com"] [uri "/test/admin/"] [unique_id "WYUQP4CaM6Krxv4lPnpGnwAAABA"] [Fri Aug 04 20:24:32.252643 2017] [:error] [pid 28059] [client 24.*****] ModSecurity: Input filter: Failed to delete temporary file: /root/tmp/20170804-202432-WYUQP4CaM6Krxv4l…
Last reply by James W, -
- 1 follower
- 10 replies
- 398 views
I've written elsewhere about the problems I'm having trying to upgrade to 4.2 so now I'm asking for help from anyone familiar with servers and software. I'm just a forum admin who spends money on forum software and web hosting fees. I can install, I can ftp and so on, but when there's a problem I need some help. I use shared hosting via Bravenet as my forum is only a small community. The ips4.php test file, which admittedly was designed for 4.1 still says my server is suitable for IP Board installation (I'm good to go!) and Invision tell me that nothing has changed in 4.2 - so it should work right? I've been in touch with Invision support who say it's nothing to…
Last reply by oogrmick, -
Hi Invision, I'm the lead of the web team at http://www.gta5police.com/forums and i'm having an issue when it comes to group images. For some odd reason, looking at someones profile, the badge looks like this It shows "CIVILIAN" suuuuper big. Help? Thanks, Div
Last reply by Divinityy, -
- 0 replies
- 245 views
Hi, I have admins that function as community managers. When new members create accounts with us, it is a Community Manager's task to list them as a new member and when new members are promoted on our forums it is the Community Managers job to change their rank on our Discord. What I'd like to know is if the following is possible: 1) Set things up so that our community managers receive an email every time a new member registers 2) Set things up so that when forum users are promoted in rank, our community managers receive a notification email. If so, please let me know how. Thanks in advance for any assistance.
Last reply by Aaron Figueroa, -
- 0 replies
- 254 views
Even though the settings require admin validations of new accounts, new members can post before being approved.
Last reply by rjlp_merged, -
- 1 follower
- 5 replies
- 337 views
Hi there! We were wondering if it was possible to use the Clubs, for example if someone was accepted to a Club, they would receive a Secondary Group promotion? Usually, we'd do this with the Collab application and Rules attached to it. Please let us know. Thanks!
Last reply by MikeChristopher, -
- 1 follower
- 7 replies
- 395 views
So when I upgraded to 4.2 - the posts no longer show the like button I had. So I went ahead and added an icon in the new reactions section. But now you cant really tell if you already liked something. I miss before where who liked it would show. How do you go back to the old way?
Last reply by Zephers, -
- 1 follower
- 0 replies
- 353 views
Hello ! I will soon have the time to upgrade to version 4.2 and I would like to see examples of clubs in order to have a better understanding of how it's working and know what to tell to my board's members. Can you show me urls of boards with interesting clubs ? Thank you !
Last reply by SecondSight, -
- 1 follower
- 4 replies
- 243 views
When I share a topic to Twitter, how do I determine what the image is that accompanies it?
Last reply by opentype, -
- 1 follower
- 1 reply
- 282 views
(is there a better place to report bugs on beta versions?) After upgrading to the new 4.2.2 Beta 2, all my users that do not have a custom avatar showed a broken image. The img code had an empty src: <img src="" alt="maimon_y"> When I changed the 'Default Profile Photos' setting to 'Generate profile photos from first letter of the member's display name' instead of 'Use the theme's default profile photo' - it worked fine. So it seems that something is wrong with the theme's default profile photo. To clarify: I checked with the default theme, unmodified and unchanged, all default settings. Also, in 'managing resources', the default photo - {resource="def…
Last reply by AndyF, -
- 1 follower
- 4 replies
- 277 views
Unless I'm having a blind moment I cannot see where one would set the groups permissions re Clubs - could someone post a screenshot please ?
Last reply by Bramah, -
- 3 replies
- 253 views
After upgrading to v4.2 the new "reactions" behave oddly. Basically, it appears that I (an Admin) can only "react" to posts by other Admins. Any ideas why this is and how to fix it?
Last reply by Westfield Sports Car Club, -
- 1 follower
- 11 replies
- 356 views
I was wondering is this possible.... We have ten participants and we want to ask users to vote for them ..... How can this be done Regards Saurabh
Last reply by BomAle,