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stoo2000

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Posts posted by stoo2000

  1. And yet... not a single support ticket has been filed since I requested them. I cannot reproduce the issue, it seems to be something unique to your configurations.

    One thing to try. Go to AdminCP > community > feedback settings.

    Make sure the correct content type is selected, and save the form.

  2. Hi,

    The issues must be something different to the issue that was fixed, if you're experiencing it please submit a support ticket with ACP credentials

    Quote

    Support
    If you require any support for this product please create a Technical Support ticket in the Client Area. You must supply your PayPal Transaction ID (for legacy customers) or your IPS Community display name and email address

     

    3 hours ago, kotaco said:

    Further, when attempting to paste a link to the topic being referenced in the submission only about 3 characters of the url show.

    It's an autosuggest field, start typing the name of the topic.

  3. 9 minutes ago, NoGi said:

    Oh crap, accidentally installed the 4.1 version on my 4.0.11 site and it killed it. Disabled and back to normal.

    Don't do that! Please submit a support ticket http://ipb.silvesterwebdesigns.com/index.php?app=nexus&module=support&section=new
     

    8 minutes ago, xtech said:

    Reuploaded and this time i didn't get the 500 error. Install was ok.

    Nevertheless now i am getting an EX2 error when going to the community>settings in ACP

    And i get a 500 error if i try to edit any feedback.

    Please submit a support ticket http://ipb.silvesterwebdesigns.com/index.php?app=nexus&module=support&section=new

  4. I forgot to detail the biggest new feature that's now available with 4.1

    Feedback can now be left for most content items (not just topics), You can select the content type in AdminCP > Community > Feedback > Settings. This list of content items is dynamic based on the apps that you have installed. It will also work with other 3rd party apps.

    The form on the frontend now has a new autocomplete input, it works based on the title of the content item. Just start typing it in and then select the item the feedback is for.

  5. On 10/28/2015, 1:06:13, Ekaterina Kuzmenko said:

     It was working fine on 4.0 but after I have installed version 4.1 a member reported the following error.

     

    Fatal error: Class name must be a valid object or a string in/home/th******/public_html/applications/feedback/modules/front/feedback/form.phpon line 115

    I did reply to this privately, I'll also do it here so that everyone is aware.

    This appears to be a bug in the way the item helper works in 4.1, It does only cause an issue in certain circumstances though.

    There are new versions available for 4.0 and 4.1 now.

  6. On 13 October 2015 5:48:04, sobrenome said:

    Another error:

    
    Fatal error: Cannot use object of type stdClass as array in /home/user/public_html/forum/applications/bouncer/extensions/core/Queue/ProcessRejects.php on line 53

     

    Please use the ticket system, support issues like these usually require access to see what's going on.
     

    46 minutes ago, Kjell Iver Johansen said:

    In my errorlog file there is an error coming all the time. Is there an issue there?

    2015-10-16 18:23:31]: error: file is writable by others: (xxx/applications/bouncer/interface/mandrill/webhooks.php)

    I assume this is suphp or something not liking the default permissions apps are installed with. You should post this in IPS technical support, it would affect any app you install via ACP.

  7. On 01 October 2015 2:03:33, sobrenome said:

    Could not upgrade:

    
    1S111/1 file_put_contents(/home/xxx/public_html/forum/plugins/hooks.txt): failed to open stream: Permission Denied

     

    The file should be writable in all IPS4 installations, this is unrelated to this app.
     

    17 hours ago, sobrenome said:

    Besides this error, also cron errors:

    This suggests that the IPS4 upgrader didn't create the columns, the support tool should fix this.
     

    17 hours ago, sobrenome said:
    
    Sorry, there is a problem
    The page you are trying to access is not available for your account.
    Error code: 2S100/2

     

    Sorry, I didn't realise the link had been mangled, for future reference it's Mandrill Bouncer Support

  8. On 24 September 2015 2:53:38, BomAle said:

    Hello, there is a way to add option to choose rating as:

    -- very bad

    -bad

    neutral

    +good

    + very good

    for example...

    No, it's hardcoded for 3 options, you can use the language system to rename them though
     

    On 25 September 2015 5:34:33, Ekaterina Kuzmenko said:

    Is there a way on the version for IPB4 to show the feedback count on the members profile page along with the feedback count next to their avatar beside topic posts? Opposed to just % as it is at the moment.

    I'll probably bring this back in a future version (this was in the 3.x version). I was having an issue displaying all of the data in the responsive theme.

  9. On 15 September 2015 4:15:11, BariatricPal said:

    "There are two files available for download, one is for IPS4 and one is for IP.Board 3.4"

    Is this an update for IPB 3.4, the version number is the same as previously (1.2) ?

    The 3.4 version is unchanged.
     

    On 15 September 2015 4:58:12, sobrenome said:

    Has it been release for IPS4 already?

    Yes
     

    On 15 September 2015 4:59:46, Robert Lunte said:

    Please provide the links to the downloads...

    It's the Marketplace file that this topic is for (links in the first post).
     

    On 23 September 2015 4:10:55, sobrenome said:

    Is it stable already for IPS 4?

    Yes!

  10. On 17 September 2015 8:04:45, sound said:

    ok  have submitted both a bug report and  a ticket

    that was over 72hrs ago

    whats the time scale on support and replies etc

    not trying to be a pain but would like some idea of just what support to expect here

    gets a bit weary checking other sites when awaiting replies

    thanks

    Sorry for the delay, I seem to be having an issue with email notifications. I'll look at your tickets today.

  11. Bugs
    If you find any bugs in this product, please report them to our bug tracker.

    Support
    If you require any support for this product please create a Technical Support ticket in the Client Area. You must supply your PayPal Transaction ID (for legacy customers) or your IPS Community display name and email address.

    I'm not directing this at any particular user, but it's time that I re-quoted this. If you find something that is clearly a bug, please report it to the bug tracker. If you need support, submit a support ticket.

  12. Sorry for the delay, I've been away a lot over the last few weeks.

    I'm currently in the final stages of testing. There's only one big change left for me to make, which is to move the upgrade logic out into a background task. There's a small 'issue' in current versions of IPS4 that will make the upgrade process look like it is frozen (when rebuilding large amounts of data), It's better to work around this than for people to stop the upgrade halfway believing that it is broken.

  13. If a member goes to leave feedback and has selected positive, but forgets to fill out another required field, it will tell them they need to fix before submitting and the default select item of negative is selected again.  Is there a way to make it so that the state of the select is still the same even after form validation?  Not a huge deal, but since there is no easy way to edit the feedback other that direct via the database, a fix would be a plus :)

    You can track the form issue here: http://ipb.silvesterwebdesigns.com/tracker/issue-390-add-feedback-form-forgetting-value/

    Editing will be coming at some point, part of the code is already there to support it.

  14. i was top member after leaving a negative feedback by mistake and i can't fix it.

    The next update will include the ability to delete Feedback

    Hi Stoo, does this already allow a pages link? Regards

    It only allows topic links at the moment, I have plans though.

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