stoo2000

On 7/4/2021 at 11:17 AM, pequeno said:

Hello. Mailbounced seems work fine in 4.6 but now I have warning message in my Admin account, and I can´t remove the account in ACP from warned.

How can I remove admin account from warned accounts?

Thanks.

 

I'm not quite understanding what the issue is, if you can create a support ticket I will gladly have a look for you.

18 hours ago, Fast Lane! said:

Any timeline on when this will this be updated to support 4.6?  Thank you!

Yes, a 4.6 certified version should be available soon.

48 minutes ago, HPSam said:

Ok. I do have a week-old database backup. Is there a way to only extract the Feedback tables from that and add it to the current database?

Submit a support ticket at my site: https://ipb.silvesterwebdesigns.com/support

We'll see what we can do 🙂 

On 5/7/2021 at 7:07 AM, Sheffielder said:

Thank you so much!
I couldn't work out for the life of me how to do it or where to go to do it!
Why on earth can't invision put that renewal thing in the ACP where the app actually is!

On 5/7/2021 at 4:40 PM, sobrenome said:

I had the same issue. The message should not be something went wrong, but you need to renew the app license!

I heard this has been improved in 4.6

17 hours ago, Sheffielder said:

Hey @stoo2000,

I'm totally stuck right now
I am trying to upgrade to the latest version but it just keeps saying 'something is wrong'

I have no idea if my purchase is current and still working either - it could be that - could you help?

Yes it has, you'll need to go to https://invisioncommunity.com/clients/purchases/ and renew it 🙂

I didn't get a ticket submitted so I could look at it on your site, but I did manage to reproduce the issue. A fix for it will be available soon.

On 4/3/2021 at 11:51 AM, Myr said:

Unless "include blocked users" is checked, I can't send bulk mail.  This rather defeats the purpose of the app...

 

That does not sound right. If you can submit a ticket on my site with AdminCP access, I will look into this. - http://ipb.silvesterwebdesigns.com/support

12 minutes ago, sobrenome said:

. And while the background process was running, had 500 error on forums topics and error system logs on themes.

You're more than welcome to submit a support ticket with access information and I'll take a look. I doubt it's related though. All the background task does is read data from one location and insert it into another.

4 minutes ago, CoffeeCake said:

 @stoo2000😞 When going to apply the XSS patch, I noticed a "There are problems with your database" Fix it button:
 

Find a solution

There are some problems with your database. Normally it is safe to try to fix these problems automatically however if your community is large, you may want to run the necessary queries manually. If so, the queries to run are:
ALTER TABLE `core_validating` ADD COLUMN `bouncer_force_email` TINYINT NOT NULL DEFAULT 0 COMMENT 'Forced email change?'
ALTER TABLE `core_members` ADD COLUMN `bouncer_disabled` TINYINT NOT NULL DEFAULT 0 COMMENT 'Disable outgoing email?'
ALTER TABLE `core_members` ADD COLUMN `bouncer_warning` TINYINT NOT NULL DEFAULT 0 COMMENT 'Warned about email failures?'
ALTER TABLE `core_members` ADD COLUMN `bouncer_spam` TINYINT NOT NULL DEFAULT 0 COMMENT 'Disabled for marking as spam?'

 

Ah, I see why that is. I deleted the files that contains these instructions, but you still have it because it wasn't overwritten. I can push out an update with a blank file to fix this.

If you were to click 'check for updates' in your AdminCP, you may be in for a pleasant surprise.

10 hours ago, AlexWebsites said:

When will this be updated to 4.5? 

Very soon ™

4 hours ago, xtech said:

2 Months passed. Is it really IPS staff taking this long to approve it?

No, they're not. The delay is completely my fault and I am sorry for that. It will be available soon.

6 hours ago, sobrenome said:

I'm sorry I missed your reply. but again I'll say (like I have on every reply I've made here recently)

Quote

As usual, if you have any issues you're still more than welcome to submit a support ticket on my site for assistance.

Please go ahead and submit a ticket and we'll get your issue fixed 🙂

On 1/1/2021 at 6:23 PM, annadaa said:

Another example here:

 

You have to click on additional information, then on support topic to finally find yourself in the discussion.

Is it not easier to make the discussion topic directly visible in the tab.

we can no longer afford to want to force the member to go to the forum to access the discussion of the file.

That is specific to the addon author, with the 4.5 marketplace change we were given an entire page to put any additional information such as install guides etc. It doesn't look like many people are using it as intended though. Support topics are not really an 'official' thing or required, it's up to the author if they want to create one and link to it.

Here's what I have and I'll continue to add items to the FAQ if they come up.

4 hours ago, CheersnGears said:

Also, sorting by date disabled doesn't work properly.  I haven't quite figured out the pattern of what it is doing.

But it doesn't seem to be in any particular order. 

Hmm okay, I've opened a bug report to make sure I review that and fix.

The issue with Gmail is really an issue with Gmail, as noted above in the topic @Paul E. linked to, Gmail was sending out error messages indicating a permanent error (account does not exist). SES saw that and added that to their bounce statistics, then passed on the 'hard' bounce to SNS. All-in-all the software side of things worked very well and acted on that data. Unfortunately, GMail was sending out bad data.

11 minutes ago, sound said:

is it possible to get this app upgraded asp or at the very least a hack to get manually unblocking working

as due to the recent google gmail issue have had to switch this app off  till can unblock all the blocked gmail members

I have sent you an email 🙂

I'm waiting to get further access to look at SJ77's site to see what the exact bounce messages were from the Gmail incident. It seems odd (although I guess not unexpected if it thought those accounts did not exist) that Gmail would send out hard bounces when experiencing a temporary global outage.

9 hours ago, SJ77 said:

I think this has something to do with it..

But for now I have loads of users who have been blocked out. How do I clear everyone from this mail bounce plug in to give them a fresh start?

Thank you 🙂

https://sg.news.yahoo.com/gmail-pretty-broken-now-one-224052039.html?guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAACnR2fFtfuwzQg_SegN5rMz4_OObdxqk2b8qgSbfRo-0m3u1VzUY3DIAobPxS-V1B2WAZKOP_eFuZxdGa0DeGTNs9qjWGUjzxrI5FeqB9O8cLSCaD7gJxXY1g1jtR36YCpIjngvLJ2ZpAmNUUNICMG7tgQUbfIn0Y40y12Fa5iU-

 

On the statistics page, each user has an 'unblock' button. You'll need to do them one by one though.

I will add a feature suggestion to allow you to do more at a time, however some email platforms will also lower your reputation for removing addresses from the providers own block list.

As always, you're more than welcome to submit a support ticket on my site for assistance.

@SJ77 I would recommend submitting a ticket with access information so I can look at that, in all likely hood the provider you're using has been temporarily blacklisted with Gmail/Microsoft (this tends to happen fairly often with SendGrid when using their shared IPs).

The 4.5 version should be approved available sometime this week.

1 hour ago, Cory2010 said:

Figured it out... php-json was missing.  Not sure why that requirement wasn't in the ready check script, but all good now.  🙂

It's a default part of PHP although it looks like some OS's may not install it?? - https://www.php.net/manual/en/json.installation.php

17 minutes ago, Emediate said:

"[[Template core/front/global/mobileNavBar is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]"

Getting this error now on a custom but 4.5 compatible theme. Any pointers on what to look for?

 

AdminCP > System > Support > System logs should give you more information about what's going on. I wouldn't expect it to be the latest update though, it was really quite minor.

This is an issue with Invision Community, not this application (you're missing a column that should be there) - Running the support tool may offer to fix it for you.

If you need technical support, please follow the link on the file listing 🙂

36 minutes ago, James101 said:

@stoo2000 - Can you atleast let us know if this is supported or not anymore so we can move on? All of us have been just asking for an update. The least you could do is inform us about an ETA?

Yes it is fully supported, if you're having an issue you're more than welcome to contact me for assistance.

I am sorry for not replying as often as I should have, the application is very nearly done and should be available this week.

On 9/29/2020 at 8:55 AM, James101 said:

Also, is there any way to add the number of feedbacks a user has on the user profile as well? Possibly under the feedbacks tab next to the name? Example - http://prntscr.com/upskox

You should see the feedback on the user hovercard, this has been a feature for years. Please feel free to submit a ticket if this is happening for you.

I'm sorry for leaving you hanging without a more specific reply.

• If you're upgrading from 4.4.x the current release will work for you without any issues.
• If you're looking to install the application on 4.5, then you'll need to wait for the next update.

The biggest change with the 4.5 release is how data is stored since it no longer meets the Marketplace guidelines (which is why I haven't yet been able to mark it as 4.5 compatible).

An official '4.5' version is still coming though.

As usual, if you have any issues you're still more than welcome to submit a support ticket on my site for assistance.

2 hours ago, James101 said:

Is there any issue with the 4.4 update? I enabled the 4.4 update on IPB 4.5 on my forum and am not seeing any issues? Did anyone else face any issues while using the current version of Trader Feedback?

I am not aware of any, I haven't found anything during testing.

The 4.5 version contains mostly feature updates and changes to be compatible with the new Marketplace guidelines.

On 8/5/2020 at 4:06 PM, MadMaxMangos said:

Have had this a few months now but still have to figure out how to setup the SNS endpoint, is that something you can help with? My discord is: MadMax#7731 if you can add me.

Edit: I got this figured out.

I replied to your PM last week but I haven't had a reply yet. I hope you've figured it out. Please feel free to reply to the PM if you're still having an issue.

On 8/1/2020 at 4:55 AM, James101 said:

@stoo2000 - Hey, hope you are doing fine. Wanted to ask if Trader Feedback will be updated to support IPB 4.5?

Thank you!

Yes, it's in progress 🙂

1 hour ago, sulervo said:

Could there be also an option to hide content linking?

It's not required but for me it's useless.

Sure, I can change the 'require' setting to the options...

• Required
• Optional
• Hide content linking