Emediate

Just look yourself up in AdminCP like any other member. You can then click the little Pencil next to your display name.

I'm very sorry to hear you feel that way about our support team. While I fully understand your frustration (Its frustrating to myself when I have an issue I cant resolve), let me explain the situation from a support standpoint, in terms of your own site there.
At present you have 19 applications which were not written by our team (3rd party), and 23 plugins. Any one of these could be causing issues on your site in various locations. You mentioned there about troubleshooting, and indeed switching these off for any developer would be the very first course of action in determining the cause of an issue. These 'hook' into 213 locations within our core code, and therefore can very much affect how things work, and cause bugs. We very much wish that wasn't the case ourselves, but unfortunately this is the case if you run modifications to your site.
In addition to the above, while looking at your system in an aid to troubleshoot the issue, we would look at anything which may be 'likely' causes. You have many items which are out of date. That not only can lead to issues, but is almost certain to. Many updates are done so in order to resolve bugs, so you are actually running code known to be broken in most cases. We look at system logs, of which you have 11 pages of in 30 days. Usually that would be expected to be empty. 
We then have cloudflare in the mix. This, in addition to setup issues server side and 3rd party code issues, is one of our highest causes of issues on self hosted platforms. Its only sensible to ask that this is switched off.
The above being said, at no point have we stated we will not look into your issue, and at no point have we stated the issue 'is 3rd party'. What we actually asked is that these things are checked first, before we continue with our investigation. There has been no further response on the ticket since that point.
To use your own analogy there. It's like you visit a doctor for a headache, the receptionist seeing you have blood running down your head one side, a hole in the other side, you have a hat which looks to be too tight and crushing your skull, and the nurse saying "Before we continue, we need to check the obvious. We need to remove that hat, patch that hole, and check to see where the bleeding is coming from". Unfortunately, that nurse is not going to send you to the doctor before performing her preliminary assessments and checks.
We're certainly not here to work against you Guarav, and again, I'm personally sorry to hear you believe we are. It's very much in our interest to ensure your issues is resolved as quickly as possible.

Ah right, as it's a new forum I haven't got any members - I hadn't even looked at that page yet.
Many thanks for your help.

Just look yourself up in AdminCP like any other member. You can then click the little Pencil next to your display name.

One more thing. A quick shout out to @Adriano Faria who first thing this morning, and I mean first thing, was hammering out update notices on all of his apps. He's the only one that I've seen all day. I hope they all get approved quickly, but kudos for the immediate intervention. I hope that the other devs are also pushing updates, especially on the big apps that so many of us use!

I actually have not been around. 😬 Took my kids on a trip and got back yesterday. School starts today and I'll be back at work. I'll put you on the list for today. Hang tight. 

Ok, upload the following file: / applications / ignoretopics / modules / admin / settings / settings.php

That's weird. No setting under Display tab is saving, regardless PHP version. Will fix and upload new version.

Reactions isn’t covered.
I have no idea. Will take a look in a future version.

A small bug.
When you change the settings under Display, for example, toggle off Hide IGNORED TOPICS on forum view, then click save. It does not save or remember the setting.
4.7 / php7.4

For future reference, with this information provided by Invision, I have implemented a local installation (not Bonsai) of Elasticsearch and can confirm the original issue is now resolved. Thanks @Matt/ @Marc Stridgen.

LOL - I even consulted my wife for an opinion on this one.
We both feel stupid now.... 🙂 
Thanks for the clarity.

For future reference, with this information provided by Invision, I have implemented a local installation (not Bonsai) of Elasticsearch and can confirm the original issue is now resolved. Thanks @Matt/ @Marc Stridgen.

For future reference, with this information provided by Invision, I have implemented a local installation (not Bonsai) of Elasticsearch and can confirm the original issue is now resolved. Thanks @Matt/ @Marc Stridgen.

LOL - I even consulted my wife for an opinion on this one.
We both feel stupid now.... 🙂 
Thanks for the clarity.

Just as a note to future readers of this topic, the issue looks to be by the Elastisearch provider not allowing access to the task and update by query APIs.
If you get any odd issues with multiple entries where there shouldn't be in streams, it's almost always update by query not working or being blocked by the host.

If you do this, 100 percent confirm you login as the support account using the info on file including the security questions. Make sure the info is spot on to avoid delays in getting help. 

Yes, if you provide the security answers in the notes section of the Client Area Access Details

I put the account used by IPS into a new group called “Admin Backup”. That account uses security questions for login. I stored the answers for each in my client area notes. 

It lets me keep 2FA on for normal admins and IPS can still access with the security questions. 

This is in our developers queue at the moment. Support of an advanced nature can take some time to address

Already implemented in 1.0.1 version!

Hello, @Daniel F.
Sorry for the public message, but you respond to email very rarely and in few words. I can't add a file to the market for more than a month. Can you tell me why you delete it every time without any reasons?  This is turning into a real pain for me. I feel that third party developers are not valued here...
Thank you!

I have created a ticket for you on this, and someone will be in contact as soon as possible

You could use the new alert system
 

Hi Steve!
Don't worry, coincidentally Approval Queue UI updates are currently in the works and hopefully will be included in one of the next 4.7 releases! Among other enhancements, exposing the reason content is held for approval is on the list so stay tuned.
Thanks!