Jump to content

FanClub Mike

Clients
  • Posts

    80
  • Joined

  • Last visited

Reputation Activity

  1. Like
    FanClub Mike reacted to Daniel F in Native solution for unread notification badge number on PWAs   
    We haven’t implemented this yet. 
  2. Thanks
    FanClub Mike reacted to Matt in will IC5 support PHP 8.3?   
    It does.
  3. Haha
    FanClub Mike reacted to Jim M in [BUG 4.7.16] Announcements allow an end date before the starting date   
    Dear users living in the past, please be made aware of this. Love, Administrators.
    --------
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  4. Agree
    FanClub Mike reacted to Randy Calvert in Facebook (meta) Review   
    It’s honestly not worth the time/effort to try and support them anymore. They have made it WAY to complex and burdensome to continue with.
  5. Like
    FanClub Mike reacted to David N. in Invision Community 5: Assign topics to moderators   
    So my first thought when I watched this video was: "looks nifty and sleek, and I'm sure this will be super useful to a lot of website, but I don't see how I would use it."
    Now all of a sudden I realized, this could be a way for me to 'bookmark' topics I know I intend to respond to but not right now, only later when I have the time. It would also send the signal to the person who posted the topic that I have taken note of their question and intend to answer it later. 
    Interesting. Can't wait to play with it. 
  6. Thanks
    FanClub Mike reacted to Stuart Silvester in 4.7.16 (This site) Pagination on forums with a sub-forum doesn't "work"   
    We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.
  7. Agree
    FanClub Mike reacted to Daniel F in SEO Url with categories   
    That’s what bread crumbs are for and why they’re so important 🙂
    https://developers.google.com/search/docs/appearance/structured-data/breadcrumb
  8. Like
    FanClub Mike reacted to Stuart Silvester in [Bug - 4.7.16 Beta 1] Combined Fluid View shows topics from the whole community   
    We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.
  9. Like
    FanClub Mike got a reaction from Matt in Invision Community 5: Assign topics to moderators   
    This is another super helpful addition. Thank you!
  10. Like
    FanClub Mike got a reaction from Marc Stridgen in Invision Community 5: Assign topics to moderators   
    This is another super helpful addition. Thank you!
  11. Like
    FanClub Mike got a reaction from konon in Invision Community 5: Assign topics to moderators   
    This is another super helpful addition. Thank you!
  12. Like
    FanClub Mike got a reaction from kmk in Invision Community 5: Assign topics to moderators   
    This is another super helpful addition. Thank you!
  13. Like
    FanClub Mike got a reaction from SC36DC in Invision Community 5: Assign topics to moderators   
    This is another super helpful addition. Thank you!
  14. Like
    FanClub Mike got a reaction from Stuart Silvester in Invision Community 5: Assign topics to moderators   
    This is another super helpful addition. Thank you!
  15. Thanks
    FanClub Mike reacted to Matt in Invision Community 5: Assign topics to moderators   
    Forum moderation management used to be straightforward. It was commonplace to assign a moderator to a single forum. They would be responsible for enforcing the rules, removing spam and generally modelling the behaviour you wanted to see within your community.
    As community management has matured and moderators are tasked with roles based on knowledge, help and support, there is a need for more nuance in managing topics within your community.
    For example, you may have specialists or teams of specialists who help answer questions about development, sales, or support. Topics that require this help may be posted anywhere within your community.
    Indeed, this feature was inspired by a need in our own support community to ensure customers get the right help from the right team member. We have questions on feature sets, purchasing, and support requests, each requiring a different team member. It is not enough to hope that the right person sees the topics; they must be assigned to ensure excellent service.
     
    What are the benefits of this feature?
    The ability to assign a topic to a single moderator or a team of moderators ensures that each topic gets the best outcome regardless of where it was posted.
    Having topics assigned helps moderators deal with issues quickly, as there's clarity over which moderators should handle the topic. It also helps keep your community team accountable by having the ability to monitor their workload and get statistics on the time it takes for your team to reply. These statistics also help the community lead assess quality control.

     
    How do you use this feature?
    There are two ways to assign a topic to a moderator or team of moderators. You can assign a topic when replying to it or do it from the topic's action menu.
    Once assigned, the assignee can review their assigned topics via the Moderator Control Panel and see which are assigned to them via the list of topics. Each moderator will receive a notification informing them they have a new assignment.

    Those with permission to assign topics to others will see all the assigned topics and who they are assigned to when reviewing the list of topics.

    The Admin CP contains a list of all assigned topics and also allows you to create and manage teams of moderators, such as "Sales Team" or "Developers."

    Finally, once the topic has been managed successfully, the moderators can remove themselves from the assignment completing the task.
    Assigning a specific topic to a single person or team in a busy online forum is a strategy that can enhance the effectiveness of the forum's management. It promotes efficiency, expertise, consistency, and accountability, which are vital for maintaining a vibrant and respectful online community.
    We hope you are looking forward to this feature and look forward to any comments you may have.

    View full blog entry
  16. Thanks
  17. Like
    FanClub Mike got a reaction from wegorz23 in [Bug - 4.7.16 Beta 1] Combined Fluid View shows topics from the whole community   
    When I enable the combined fluid view, it shows topics from throughout the community. I'll leave it enabled on one of my forums for reference.
    Example: https://www.fanclubs.org/forum/707-bulletin-board/
    Please let me know if there's anything you need from me, and thanks again!
  18. Like
    FanClub Mike got a reaction from wegorz23 in Fluid forum view topic list   
    I've been having this issue since the recent beta. For what it's worth, I reported it and it was tagged as a known issue.
    I've switched to the standard view for now.
     
  19. Thanks
    FanClub Mike reacted to Marc Stridgen in [Suggestion] Allow integreation for stripe subscriptions   
    Not at present for subscriptions, but we do have this in version 5 🙂 
  20. Thanks
    FanClub Mike reacted to Nathan Explosion in Link for Online Events only?   
    Got Pages? In the ACP, do the following (specifics included only...if it's not specifically mentioned, it's up to you what you set things as)
    Go to Pages -> (Page Management) Blocks Click "Create New Block" Change "Plugin" to "Upcoming Events" Click 'Next' Name it & add a description Go to the 'Content' tab Change "Use this tempate as-is" to "Use as a base for a custom template" Find the following: {{foreach $events as $event}} Add this below it: {{if $event->online}} Scroll down to find: {{endforeach}} Add this above it: {{endif}} Save Go to Pages -> (Page Management) Pages Click "Add Page" Click "Next" Name it, give it a filename Click "Save" Give permissions On the resulting listing of Pages, click the "Open page builder" Use the block manager to drag your new block into place on the page. There's your online events page.  
  21. Haha
    FanClub Mike reacted to Marc Stridgen in Invision Community 5: The story so far...   
    🤔-Thinking about the bug
    👀-Looking for the solution to the bug
    📰-Writing the fix for the bug
    ➡️-Exiting when he realised the bug fix didnt work
    👤-Hiding in the shadow to see if anyone notices
     
  22. Agree
    FanClub Mike reacted to Randy Calvert in Invision Community 5: The story so far...   
    I can’t wait for the new bumpin’ music track!
  23. Like
    FanClub Mike reacted to Matt in Invision Community 5: The story so far...   
    New feature blog early next week. 🤔👀📰➡️👤
  24. Thanks
    FanClub Mike reacted to Stuart Silvester in Can't edit Guest group permissions   
    Hi @CA3LE,
    I would recommend at this time to upgrade to the 4.7.16 Beta that contains a fix for this issue. Beta's receive support just like our normal releases do. We'll be doing one more beta release this week with a minor fix in it and then all being well, we'll have the final release out early next week.
  25. Like
    FanClub Mike reacted to Mike Gholson in Things I need with Invision   
    As a community owner for over two decades, I wanted to give some personal feedback as to what I find very useful (and need) to keep my community alive. 
    Big Tech Competition:  The biggest challenge has been competing with other online services like FB, Reddit, Twitter, etc, etc.  You guys have hit the sweet spot in generating useful integrations to these services.  I would also like one for Linkedin but I'm sure that's on the radar.  With any competition like big tech, we can provide a more specialized touch to any community.  I hope we can still maintain this presence and I have a feeling IBP5 will give us even more ways to create active sites that give the big boys a run for their money.
    Monetization:  I have a specialized car club and, with Invision, I've been able to monetize our existence and pay our bills.  We are hosted on a dedicated server environment so we have our fair-share of bills.  I've looked into using a cloud-host but the costs don't justify simply putting a machine into a colo site.  We also have other bills like licensing, email services, and annual domain costs.  With the integrations to Google Adsense, Infolinks, and the paid subscription model (built into IPB), this has enabled us to pay these bills and continue well into the future.  The addition of Subscriptions has also helped us a LOT!!!!

    3rd Pary Marketplace:  I have appreciated the Invision Community capabilities with 3rd party apps (Marketplace).  However, I see these have been depreciated for the upcoming release.  Some of these modules really gave us an edge and we were able to stand out.  I fear that removing this integration may put us into a general category just like everyone else.  So, I hope the team considers opening this up again or at least making it easier for us to customize our sites to provide unique services.  Some of the more important apps for us are Member Garage, Member Maps, Classified Ads (big one), Tapatalk, and Member Info blocks (we use member numbers for members to use as discount codes to our partners).
    Advertising Banners:  We have used, and will continue to use banner sponsor placements on our site.  The one place we are missing is at the top of the screen.  Of course we can always do a pop-up or slide-down style ad.  But people tend to hate these and disable them.  So, if we can add more customizable locations for these banners, it would be a big hit for our business.  
    Google & SEO:  This service is so strange and it seems to change every other quarter.  New rules all the time, and I've gone from ~$700/mo in banner income to ~$125/mo.  I have no idea why this is, but I did notice that Google doesn't do very well with active community sites (they prefer static pages I guess).  So, if you are building something new with the release of IPB5, I would be very interested to see how we can improve our SEO or even Google results.
    Forum Layout:  I *REALLY* like the new look of your forum design in IPB5.  I cannot wait to use it.  The one thing our members really appreciate are the active notifications and easy way to see how things changed over the last 24/48 hours.  The new features coming seem to compliment this very well.  Not to mention a lot of people have been asking for the light/dark mode and it will be nice to see this capability built-in rather than having to design our own.
    Community Experts:  I did see something about the addition of community experts.  VERY GOOD addition!!  In an automotive community like ours, there are always guys hanging around that are considered RL experts as well.  I'd love to give them the recognition they deserve and let people know they actually *DO* know what they are talking about.  I hope this is an 'approved only' capability as I am sure some people may request this status and don't really deserve it.  😉
    Downloads, Knowledgebase, Gallery:  These existing capabilities are huge wins for us.  Although I would like to see an update to Gallery, the majority of the existing features work very well.  I hope these stay and continue to see improvements as the product goes into the next stage.
    Blogs:  For us, the blog module has been a strange experience.  Some guys know how to use it, while other people tend to post questions and use it like a forum.  If we were to continue using blogs, it might be a great idea to make sure end-users know they are in a "blog module" rather than part of the forums.  It's hard to explain on text but honestly I think people get confused as to what a blog is versus a forum.
    All in all, I am so happy to see that I've invested with a company that is taking this product to the next level.  Your team is amazing and it's reassuring to see that private communities are still a necessary part of the Internet.  As we continue forward, please understand that I'll stick around as a long term customer.  Just don't jack up the rates too high on us.   😉
    Mike
×
×
  • Create New...